2/10 Terrible
Stephanie
Aug 16, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Exceedingly outdated property worst than any motel I’ve stayed at. The views are incredible but the rooms and facilities desperately need an upgrade. The hotel staff is also completely unhelpful as I was trying to get a taxi to and from Flåm train station (all the hotels in Flåm had been booked and this was the closest accommodation I could find for my Norway in a nutshell tour). I had called ahead of my stay to try to arrange a taxi but the staff was never willing to help. I wound up paying $100 USD from Flåm station for a taxi and $200 USD by taxi back to Flåm station. Mind you it is a 30 min taxi ride. Absurd rates. It turns out there were tour buses and other guests going to catch the same bus as myself but the hotel staff made no effort to help me find a way back to the station even after I had inquired about these options. The rooms were also probably the most outdated and disgusting rooms I’ve ever stayed at.
Stephanie
Stayed 1 night in Aug 2024