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Hotel Silken Ciudad de Vitoria

4.0 star property

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Photo gallery for Hotel Silken Ciudad de Vitoria

Exterior
Lobby
Lunch and dinner served
Reception
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
$80
$73 nightly
$80 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
Portal De Castilla 8, Vitoria-Gasteiz, Alava, 1008
  • Place, Armory Museum of Alava
    ‪3 min walk‬
  • Place, Virgen Blanca Square
    ‪8 min walk‬
  • Place, Plaza de Espana
    ‪9 min walk‬
  • Airport, Vitoria (VIT)
    ‪13 min drive‬

Room options

View all photos for Club Double Room (Silken Club)

Down comforters, minibar, in-room safe, desk

Club Double Room (Silken Club)

9.0 out of 10
Wonderful
(7 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (extra bed for an adult)

Down comforters, minibar, in-room safe, desk

Standard Room (extra bed for an adult)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite

Down comforters, minibar, in-room safe, desk

Junior Suite

7.6 out of 10
Good
(5 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(16 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, Balcony

Down comforters, minibar, in-room safe, desk

Suite, Balcony

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Single Use

Down comforters, minibar, in-room safe, desk

Double Room Single Use

8.0 out of 10
Very good
(4 reviews)
  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Club Double Room Single Use (Silken Club)

Down comforters, minibar, in-room safe, desk

Club Double Room Single Use (Silken Club)

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room (extra bed for a child)

Down comforters, minibar, in-room safe, desk

Standard Double Room (extra bed for a child)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room Single Use (Parking Included)

Down comforters, minibar, in-room safe, desk

Double Room Single Use (Parking Included)

  • 215 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Double Room (Parking Included)

Down comforters, minibar, in-room safe, desk

Double Room (Parking Included)

9.0 out of 10
Wonderful
(10 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Suite, Balcony (1 adult)

Down comforters, minibar, in-room safe, desk

Suite, Balcony (1 adult)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite (1 adulto)

Down comforters, minibar, in-room safe, desk

Junior Suite (1 adulto)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, desk

Deluxe Room

8.4 out of 10
Very good
(6 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Deluxe Double Room Single Use

Down comforters, minibar, in-room safe, desk

Deluxe Double Room Single Use

  • Sleeps 1
  • 2 Large Twin Beds OR 1 Queen Bed

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Total with taxes and fees
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About the neighborhood

Vitoria-Gasteiz

A stay at Hotel Silken Ciudad de Vitoria places you in the heart of Vitoria-Gasteiz, steps from Florida Park and 5 minutes by foot from Cathedral of Mary Immaculate. .This hotel is 0.6 mi (1 km) from Armory Museum of Alava and 0.6 mi (1 km) from Virgen Blanca Square.

What's nearby

  • Florida Park - 2 min walk - 0.1 miles
  • Armory Museum of Alava - 3 min walk - 0.2 miles
  • Virgen Blanca Square - 8 min walk - 0.5 miles
  • Plaza de Espana - 9 min walk - 0.5 miles
  • Cathedral of Santa Maria de Vitoria - 13 min walk - 0.7 miles

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 10 min walk
  • Vitoria (VIT) - 23 min drive

Restaurants

  • ‪Café Boulevard - ‬5 min walk
  • ‪Silken Ciudad de Vitoria - ‬1 min walk
  • ‪Restaurante KoTarro - ‬6 min walk
  • ‪Gastro Bar Chancho En Piedra - ‬5 min walk
  • ‪Cervecería Alemana La Cerve - ‬5 min walk

About this property

Hotel Silken Ciudad de Vitoria

Hotel in Vitoria-Gasteiz with a 24-hour front desk and a coffee shop
Hotel Silken Ciudad de Vitoria offers 149 accommodations with minibars and safes. Beds feature down comforters. 26-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Vitoria-Gasteiz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 149 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Stop by the hotel's restaurant, Vitoria, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Vitoria - This restaurant serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 17 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vitoria

Things to do

  • Bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Covered self parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Silken Ciudad
Silken Ciudad Hotel
Silken Ciudad Hotel Vitoria
Silken Ciudad Vitoria
Silken Hotel Vitoria Gasteiz
Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
Silken Ciudad Vitoria Hotel
Hotel Silken Ciudad Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad Vitoria
Silken Ciudad de Vitoria
Silken Ciudad De Vitoria
Hotel Silken Ciudad de Vitoria Hotel
Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz

Hotel Silken Ciudad de Vitoria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 366 out of 662 reviews
Rating 8 - Good. 239 out of 662 reviews
Rating 6 - Okay. 43 out of 662 reviews
Rating 4 - Poor. 8 out of 662 reviews
Rating 2 - Terrible. 6 out of 662 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel near the old town Room was modern and spacious
Stayed 2 nights in Oct 2025

10/10 Excellent

Idah Knowles, Levittown

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Oct 2025

8/10 Good

Adeebur, Burr Ridge

Liked: Cleanliness
Hotel stay was average. Breakfast was a little above average - decent selection with a few hot items like vegetables. Beverage/coffee/tea area was continually very congested. Though. Pros of staying here: great location, parking easy, quiet. 1 star taken off because of breakfast, staff was neutral in terms of friendliness and approachability, and room comfort (average).
Stayed 1 night in Sep 2025

10/10 Excellent

Cathryn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located to the city’s sights. Very friendly and helpful staff who assisted us with leaving luggage after checkout. The hotel buffet breakfast offered a wide selection of hot and cold breakfast options and was good value for money especially as many local cafes don’t open until quite late
Stayed 1 night in Sep 2025

10/10 Excellent

Sergei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well cared for, 10 minute walk to the historic central areas… if you are looking for late night ways it won’t be a big dinner, most places fill up at 8, and it’s just sandwiches (tostadas) in northern Spain. Easy to get your 10.000 steps per day.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Sep 2025

8/10 Good

Alvaro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good hotel . Convenient parking
Stayed 1 night in Sep 2025

10/10 Excellent

Natalia

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Sep 2025

6/10 Okay

Valerie

Stayed 1 night in Sep 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally placed. Easy to get to all amazing places in city
Stayed 3 nights in Sep 2025

8/10 Good

HOWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Great location. Did not benefit from any discounts, as a silver member of hotels.com. there are plentiful free parking places near the hotel, which was beneficial. Overall, a nice two night stay
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great one night stop in Vitoria

Too brief but really enjoyable. Super hotel, amazing value. Why oh why, though, are we asked to check in online before arrival (supposedly to save time and just pick up a key) and then have to repeat everything on arrival??!!
Stayed 1 night in Jul 2025

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very comfortable and well located place.
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good experience all around. Great location in Vitoria-Gasteiz. I would stay there again
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, free upgrade.
Stayed 2 nights in Jun 2025

10/10 Excellent

Guichard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Mark

Stayed 1 night in May 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very well located property, close to a park and a few minutes walk to the historic downtown. Hotel was nice, clean and with friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything splendid
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mirielle

Stayed 3 nights in Apr 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place

It was a bit hard to find. We used the directions included by the hotel, but their signage is so small that we drove around the block 3 times, then only found a small sign and revolving door, but still unsure where to park, unload etc. Eventually we figured it out, and the place is winderful. The staff very freindly and helpful. Now that we know where to park etc, it is excellent !
Stayed 1 night in Mar 2025