My wife and I live in Viña only a few miles from this hotel. We had to stay local for our anniversary this year and decided to give this hotel a shot. Wow, what an amazing place! Where do I begin? The views from the hotel are to die for. Located right on top of the rocks at the edge of the continent, you can't get any closer to the ocean without getting in. It reminds me of hotels you might find in Monterrey California or Carmel. The decor of the hotel is rustic but well maintained, with historic works of local artisans decorating the halls and rooms.
The place is owned and run by a family who had previously lived in the United States. Although I speak Spanish fluently, it was a pleasant surprise to find that the owners are also fluent English speakers.
The hotel stands by itself in a section of the road that is about a half a kilometer from the cute little hamlet of Reñaca. Because of this, I would say it's a good choice for people looking for a romantic getaway who don't want to be bothered with a lot of noise and movement. If someone comes without a car, the walk into town is only about 10 minutes or so (into Reñaca), otherwise a local Uber can get you there on the cheap as well.