6/10 Okay
oconnell, london
May 25, 2014
Liked: Staff & service
Ok accommodation
In the middle of nowhere. Linen and towels are not included and charged at £30 on arrival. This is disgusting and people should be made aware of this before booking! Who takes their own sheets pillowcases and towels on holiday??? Very disappointed!
The staff were good and spoke good english but they couldnt wait to finish work at 6pm when the whole hotel closed down and the only place open on the whole complex open was the restaurant which thankfully was very good with good service and food. Swimming pool area was nice but could do with some attention. Lifeguard was excellent and very friendly. Gym was good but the spa never opened at all. Rooms were ok but needs attention and didnt like our room looked over a car park. It says on your site that all rooms have sea view. All we had was 1 inch of sea and lots of cars coming and going constantly. Would never stay again as feel completely ripped off with the no sheets on the bed etc!