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Mercure Wien City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Wien City

Exterior
Exterior
Reception
Arcade
Privilege, Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Pet friendly
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking available

Explore the area

Map
Hollandstrasse 3, Vienna, Vienna, 1020
  • Schwedenplatz
    5 min walk
  • WurstBotschaft
    2 min walk
  • Salztorbrücke Tram Stop
    3 min walk
  • Vienna (VIE-Vienna Intl.)
    20 min drive

Room options

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 Queen Bed

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (King Size or 2 Single Size Beds)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room (King Size or 2 Single Size Beds)

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, View

  • 205 sq ft
  • Sleeps 1
  • 1 Double Bed

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includes taxes & fees
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About the neighborhood

Vienna

A stay at Mercure Wien City places you in the heart of Vienna, within a 5-minute walk of Karmeliter Market and Vienna Crime Museum. .This hotel is 0.6 mi (1 km) from Schwedenplatz and 0.7 mi (1.1 km) from St. Ruprecht's Church.

What's nearby

  • Schwedenplatz - 5 min walk
  • Stephansplatz - 11 min walk
  • Hofburg Imperial Palace - 14 min walk
  • Prater - 3 min drive
  • Vienna State Opera - 4 min drive

Getting around

  • Salztorbrücke Tram Stop - 3 min walk
  • Vienna Mitte Station - 19 min walk
  • Vienna International Airport (VIE) - 20 min drive

Restaurants

  • ‪Adria - ‬2 min walk
  • ‪Budapest Bagel Vienna - ‬3 min walk
  • ‪Taste! - ‬2 min walk
  • ‪Minze Vietnamese Kitchen - ‬2 min walk
  • ‪ZWE - ‬3 min walk

About this property

Mercure Wien City

Riverwalk Vienna hotel in Leopoldstadt with a 24-hour front desk
Mercure Wien City offers 123 accommodations with laptop-compatible safes and hair dryers. LCD televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 123 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Hungarian, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 25 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 25 for adults and EUR 25 for children
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 59

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 9 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 9 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 59 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure City
Mercure City Wien
Mercure Wien
Mercure Wien City
Mercure Wien City Hotel
Mercure Wien City Hotel Vienna
Mercure Wien City Vienna
Wien Mercure
Wien Mercure City
Mercure Hotel Vienna
Mercure Hotel Wien City
Mercure Wien City Hotel
Mercure Wien City Vienna
Mercure Wien City Hotel Vienna

Mercure Wien City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 64 reviews" "
Rating 8 - Good. 29 out of 64 reviews" "
Rating 6 - Okay. 6 out of 64 reviews" "
Rating 4 - Poor. 1 out of 64 reviews" "
Rating 2 - Terrible. 1 out of 64 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

LUZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were 4 days at this hotel, Excellent service, basic amenities, but overall, we were very satisfied. Breakfast buffet, was pretty good, we liked the option to make our own fresh fruit/ veggies juice.
Stayed 4 nights in Sep 2024

6/10 Okay

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great and the room was nice and spacious. However l, the room had a weird odor and the a/c didn’t seem to work well at all the room got extremely hot at night.
Stayed 3 nights in Aug 2024

6/10 Okay

Amir

Traveled with family
No good no bad
Stayed 4 nights in Aug 2024

10/10 Excellent

Binita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean and practical. Breakfast was expensive but plenty other options outside the hotel within walking distance.
Stayed 4 nights in Aug 2024

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice Vienna
Nice option very near the centre
Stayed 3 nights in Jul 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Ara

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Luis, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent location
Stayed 4 nights in Jun 2024

10/10 Excellent

Ashley

Stayed 3 nights in Jun 2024

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three nights stay, comfy room, nice central location. Staff friendly and helpful. The only wish would be to have more/a better storage space for clothes.
Stayed 3 nights in Jun 2024

8/10 Good

Karen

Stayed 3 nights in May 2024

10/10 Excellent

Seyed Mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Breakfast was expensive.
Stayed 5 nights in Mar 2024

8/10 Good

Jennifer

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Very lovely hotel. Decor looks fab. Staff very welcoming and friendly. Breakfast was enjoyable, calm and spacious. The only downside is no bar just a vending machine.
Stayed 3 nights in Mar 2024

8/10 Good

herbert tjam-gie Lieuw a

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a quiet street nearby the underground and city center around 5 -10 minutes by foot
Stayed 3 nights in Sep 2024

8/10 Good

Monica Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Fábio Augusto

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Andreas, Berlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt sehr gut und alles ist zu Fuß erreichbar. Das Personal war immer sehr freundlich
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Cedric

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bastante mal estado
Mal estado en todo el hotel. Tetcho baño roto. 1 assensor muy lento por todo el hotel. Desayuno a precio 4 estrella.
Stayed 2 nights in Jul 2024

6/10 Okay

Murugu

Traveled with family
Liked: Staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Kadir

Traveled with family
Liked: Property conditions & facilities, room comfort
mercure
otel genel olarak iyi konum güzel asansörün iyileştirilmesi gerek resepsiyondaki celal bey çok ilgiliydi kendisine çok çok teşekkür ederiz
Stayed 4 nights in Jul 2024

8/10 Good

Päivi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotellin henkilökunta erittäin ystävällinen ja hotellin sijainti hyvä.
Stayed 3 nights in Jul 2024

10/10 Excellent

Arturo, Los Mochis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena estadía el personal muy amable ,cerca de la plaza de San Esteban y buen desayuno.
Stayed 4 nights in Jul 2024

10/10 Excellent

María de los Ángeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great!
Stayed 4 nights in Jul 2024

10/10 Excellent

Eleazar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall was a very good value for money, the rooms are spacious, well appointed, clean, the forniture is great quality and in good condition, a great feature are the power outlets with USB and USB-C ports built in, aldo breakfast is great quality and is conveniently located.
Stayed 3 nights in Jun 2024