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CheapTickets Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Room, 1 Twin Bed
151 square feet
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Other room types
Twin Room, 2 Twin Beds
215 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, 2 Twin Beds
215 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Privilege, Room, 1 Double Bed
215 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Hotel with a 24-hour business center, a short walk to Mariahilfer Street

Popular property highlights

Free WiFi
Pets allowed
24-hour business center
Laundry facilities
24-hour front desk

With a stay at Hotel Mercure Wien Westbahnhof, you'll be centrally located in Vienna, just a 4-minute walk from Mariahilfer Street and 7 minutes by foot from Wiener Stadthalle. This hotel is 1.8 mi (2.9 km) from Schönbrunn Palace and 2.2 mi (3.5 km) from Vienna Christmas Market.

Stay in one of 252 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Enjoy a meal at Westside or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Vienna? This hotel has 2799 square feet (260 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Mercure Wien Westbahnhof

Felberstrasse 4, Vienna, Vienna 1150

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 2799 square feet (260 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Hotel Mercure Wien Westbahnhof has designated areas for smoking.

  • Express check-in
  • Organic food
  • Elevator
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Covered parking
  • Business center
  • Secured parking
  • Express check-out
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Conference space size (meters) - 260
  • Luggage storage
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Total number of rooms - 252
  • Number of floors - 8
  • Number of buildings/towers - 2
  • Number of bars/lounges - 1
  • Conference space
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1989
  • Free WiFi
  • Vegetable garden
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Conference space size (feet) - 2799
  • Banquet hall
  • Laundry facilities
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Bulgarian
  • Croatian
  • Hungarian
  • Romanian
  • Turkish

Parking

Self parking (surcharge)

Room Amenities

Hotel Mercure Wien Westbahnhof offers 252 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Iron/ironing board (on request)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Free cribs/infant beds
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Westside - This restaurant specializes in international cuisine.

Westside - Onsite bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 10 per pet, per day
  • Dogs only

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

One child stays free

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive recycling policy

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Shield between guests and staff in main contact areas

Staffed front desk

Children stay free - maximum age 11

Guests are not provided with hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Children stay free

Parking height restrictions apply

Individually-wrapped food options are not available

No gap period between guest stays

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Mercure Westbahnhof
  • Hotel Mercure Westbahnhof Wien
  • Hotel Mercure Wien
  • Hotel Mercure Wien Westbahnhof
  • Hotel Mercure Wien Westbahnhof Vienna
  • Mercure Wien Westbahnhof
  • Mercure Wien Westbahnhof Vienna
  • Wien Hotel Mercure
  • Wien Hotel Mercure Westbahnhof
  • Wien Westbahnhof Hotel Mercure
  • Mercure Hotel Vienna
  • Mercure Wien Westbahnhof
  • Hotel Mercure Wien Westbahnhof Hotel
  • Hotel Mercure Wien Westbahnhof Vienna
  • Hotel Mercure Wien Westbahnhof Hotel Vienna

We should mention

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Parking height restrictions apply.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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