Hotel Kaiserhof Wien

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Kaiserhof Wien

Interior entrance
Dining
Lobby sitting area
Junior Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Sauna, steam room

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Room service
    Room service

Explore the area

Map
Frankenberggasse 10, Vienna, Vienna, 1040
  • St. Charles Church
    4 min walk
  • Naschmarkt
    5 min walk
  • Kärntner Straße
    5 min walk
  • Vienna (VIE-Vienna Intl.)
    28 min drive

Room options

Classic Double Room

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Classic Double or Twin Room (with extra bed)

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Business Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • 398 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Suite

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Vienna

A stay at Hotel Kaiserhof Wien places you in the heart of Vienna, within a 5-minute walk of St. Charles Church and Vienna University of Technology. .This eco-certified hotel is 0.4 mi (0.7 km) from Naschmarkt and 0.6 mi (0.9 km) from Vienna State Opera.

What's nearby

  • St. Charles Church - 4 min walk - 0.3 miles
  • Naschmarkt - 5 min walk - 0.3 miles
  • Vienna State Opera - 9 min walk - 0.5 miles
  • Belvedere - 11 min walk - 0.6 miles
  • Hofburg Imperial Palace - 12 min walk - 0.7 miles

Getting around

  • Resselgasse Station - 3 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 4 min drive
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Kaffeefabrik - ‬4 min walk
  • ‪Matcha Komachi - ‬4 min walk
  • ‪Pizzeria Riva Favorita - ‬3 min walk
  • ‪Fein Essen - ‬2 min walk
  • ‪Santos | Mexican Grill & Bar - Wieden - ‬4 min walk

About this property

Hotel Kaiserhof Wien

Eco-certified Vienna hotel in Wieden with a full-service spa
Hotel Kaiserhof Wien offers 74 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spabereich. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 74 guestrooms featuring minibars. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access is available. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Hungarian, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 26 per night); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 26 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1896
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Airport shuttle fee: EUR 55 per vehicle (roundtrip, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 55
  • Self parking fee: EUR 26 per night
  • Nearby parking fee: EUR 26 per night (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna

Reviews

9.8

Exceptional

Rating 10 - Excellent. 853 out of 1004 reviews" "
Rating 8 - Good. 131 out of 1004 reviews" "
Rating 6 - Okay. 12 out of 1004 reviews" "
Rating 4 - Poor. 7 out of 1004 reviews" "
Rating 2 - Terrible. 1 out of 1004 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, food location, amazing breakfast!
Stayed 4 nights in Aug 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Be sure to get free drink vouchers.
Stayed 5 nights in Aug 2024

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

massimiliano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel en Viena !
Bonito hotel boutique ! Hay que caminar un poco para llegar al centro ! Unos 15 minutos ! El desayuno bien ! Pero los que atendían no tanto ! La recepción excelente muy amables ! El sofá cama de los niños no era muy cómodo pero ellos se adaptan ! Baño bien ‘ aire bien ! Íbamos al concierto de Taylor Swift desde Venezuela y lo suspendieron así q eso también amargo Un poco la estadía en Viena ! Jaja !
Stayed 3 nights in Aug 2024

10/10 Excellent

Donna, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Absolutely perfect stay. You will not regret staying here. Everything was high class all the way.
Stayed 3 nights in Aug 2024

10/10 Excellent

Estuardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice rooms were clean and the facility is accessible to most attractions while visiting Viena. Staff was very friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Tod

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice. The breakfast was awesome!
Stayed 4 nights in Aug 2024

8/10 Good

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a classic hotel, breakfast was incredible. Staff was very attentive. We will be back!
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Harun

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing breakfast. Beautiful and convenient place to stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Kent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located within walking distance to many restaurants. The room was clean and very nice. The breakfast was the best we've ever had. So many choices for food and really enjoyed this property. We would stay here again!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Ferenc Csaba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tram, Torrance

Traveled with family
Liked: Amenities
Classy and nice hotel. Quiet street, close to the night market that offers lots of restaurants. Polite staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent stay
Stayed 2 nights in Jul 2024

8/10 Good

Shinichiro

Liked: Cleanliness, staff & service, property conditions & facilities
Good price and good breakfast- almost same one each morning so I skipped it on the third morning.
Stayed 4 nights in Jul 2024

10/10 Excellent

Erasmia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel!! Very professional. You see it in all the small details. Had a lovely stay and highly highly recommend!
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, awesome breakfast
Conveniently located, great breakfast
Stayed 3 nights in Jul 2024

10/10 Excellent

Thomas

Stayed 3 nights in Jul 2024

8/10 Good

Ellen, Dallas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A beautiful hotel with an excellent breakfast. 40 euros a night for a roll away bed is steep. I loved how quiet our room was.
Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Stayed 1 night in Jul 2024

10/10 Excellent

Anders

Stayed 1 night in Jul 2024

10/10 Excellent

Nevine, tarpon springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, very clean and comfortable
Stayed 2 nights in Jul 2024

6/10 Okay

Dragana

Liked: Property conditions & facilities
Disliked: Staff & service
I was told that parking is complimentary if is car parked on street, however I was charged 28 euros for the garage next morning I complained that I was clear about refusing that but stuff was persistent on those charges The same was about "complimentary" fridge, they charged me for the mineral water
Stayed 1 night in Jun 2024

10/10 Excellent

Andrea

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024