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Graben Hotel

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Graben Hotel

Front of property
Lobby sitting area
Lunch, dinner served; Italian cuisine, alfresco dining
Premium bedding, minibar, in-room safe, individually decorated
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
Dorotheergasse 3, Vienna, Vienna, 1010
  • Stephansplatz
    2 min walk
  • Hofburg Imperial Palace
    3 min walk
  • St. Peter's Church
    3 min walk
  • Vienna (VIE-Vienna Intl.)
    35 min drive

Room options

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room Single Use

  • 193 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed
Exterior
Hotel Royal
Pet friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1003)
The price is $298
per night
$335 total
includes taxes & fees
Dec 5 - Dec 6
Hotel Royal

About the neighborhood

Vienna

With a stay at Graben Hotel, you'll be centrally located in Vienna, steps from Jüdisches Museum and Plague Column. .This hotel is 0.2 mi (0.4 km) from Lipizzaner Museum and 1 mi (1.6 km) from Vienna State Opera.

What's nearby

  • Stephansplatz - 2 min walk - 0.2 miles
  • Hofburg Imperial Palace - 3 min walk - 0.2 miles
  • St. Stephen's Cathedral - 3 min walk - 0.2 miles
  • Vienna State Opera - 9 min walk - 0.5 miles
  • Vienna Christmas Market - 15 min walk - 0.8 miles

Getting around

  • Stephansplatz U-Bahn - 3 min walk
  • Vienna Mitte Station - 16 min walk
  • Vienna International Airport (VIE) - 35 min drive

Restaurants

  • ‪Cafe de l'Europe - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Chattanooga - ‬1 min walk
  • ‪Espresso Segafredo - ‬1 min walk
  • ‪Café Hawelka - ‬1 min walk

About this property

Graben Hotel

Hotel with a 24-hour front desk, steps from Jüdisches Museum
Graben Hotel offers 52 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at Trattoria Santo Stefano, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Vienna? This hotel has 431 square feet (40 square meters) of space consisting of conference space and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
Trattoria Santo Stefano - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 35 per day)

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Trattoria Santo Stefano

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1918
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 260
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 260

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 30 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 260 (subject to availability)
  • Late check-out fee: EUR 260 (subject to availability)
  • Rollaway bed fee: EUR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 September to 31 May

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Graben Hotel
Graben Hotel Vienna
Graben Vienna
Hotel Graben
Graben
Graben Hotel Hotel
Graben Hotel Vienna
Graben Hotel Hotel Vienna

Reviews

8.8

Excellent

Rating 10 - Excellent. 494 out of 1005 reviews" "
Rating 8 - Good. 402 out of 1005 reviews" "
Rating 6 - Okay. 80 out of 1005 reviews" "
Rating 4 - Poor. 17 out of 1005 reviews" "
Rating 2 - Terrible. 12 out of 1005 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tomasz

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel outdated.tiny rooms.great location
Stayed 1 night in Jul 2024

10/10 Excellent

John Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A traditional Hotel right in the heart of Vienna. Very friendly atmosphere and attentive staff.
Stayed 7 nights in Aug 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very central and fabulous staff
Stayed 7 nights in Aug 2024

10/10 Excellent

Lynette

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so centrally located! Only a few minutes to the Spanish Riding School and St. Peter's, where a concert was held. The breakfast buffet was included, and there was a wide variety of options. We also ate at the Italian restaurant on the premises, which was good. Lots of amenities in the bathroom, including Q-tips. I would definitely recommend this hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Branimir, Podgorica

Traveled with partner
Liked: Amenities
Personal👍👍👍👍
Stayed 1 night in Aug 2024

8/10 Good

Hilary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hotel in the perfect place. The Trattoria attached is excellent too.
Stayed 5 nights in Aug 2024

8/10 Good

Xin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent mid-city location, very convenient to walk around.
Stayed 2 nights in Aug 2024

10/10 Excellent

sohee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location , walkable to every famous place within 10 min. breakfast was good! some noise from restoraunt but it was lovely,too.
Stayed 3 nights in Aug 2024

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a leaky AC unit and they fixed it and left us an amazing complimentary tort! Rooms are very small but you can’t beat the location! Amazingly central!
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Great location but not the most comfortable stay
The great: location, downstairs restaurant for dinner, nice of them to bring a cake for my birthday. The bad: beds very uncomfortable and creaky, pillows basically flat (but thankfully they brought us more pillows upon request) hotel is non smoking but it reeks of smoke in the upstairs hallways, the front desk kind of unhelpful - asked them for a restaurant recommendation for birthday dinner and the reply was “whatever you want, they’re all good” which was possibly the least helpful advice ever.
Stayed 4 nights in Aug 2024

10/10 Excellent

Slava

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Right in the heart of Vienna, still budget friendly
Stayed 1 night in Jul 2024

8/10 Good

Cecilia, Bakersfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Jul 2024

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to shopping and restaurants. Public transportation close by. Great service from staff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an older hotel with lots of history so we weren’t expecting modern. But it was still clean and the staff was friendly! It was so nice to come to a room that was cool after being out in the heat all day!
Stayed 3 nights in Jul 2024

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This quaint, historic hotel in Vienna is centrally located, yet very quiet! While the crowds outside are looking for shopping and dining options, our room was quiet and peaceful. We easily walked to major attractions from here, including the Sisi Museum, Albertina Museum, Spanish Riding School and so much more. The staff was extremely accommodating and top notch! We highly recommend Hotel Graben
Stayed 3 nights in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay here again
Great location right in city center near all the shops, museums, and restaurants. Room was very nice and quiet I was a little concerned being that it’s an older building and a boutique type hotel but this was fantastic. The front desk and other staff very friendly too.
Stayed 5 nights in Jun 2024

6/10 Okay

Julie

Traveled with group
Liked: Cleanliness
The bed was very hard - they need to update their mattresses. The A/C went out on a very hot weekend and we were told they could not fix it until the following day. We slept with the windows open and MAJOR construction right outside at sunrise.
Stayed 4 nights in Jun 2024

8/10 Good

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service
Great location very close to key attractions. We liked the breakfast and the dining room staff were super nice. We had a late flight and the check-in receptionist was kind of rude but day time staff were very helpful.
Stayed 4 nights in Jun 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location central to museums & restaurants. Couldn’t be happier!
Stayed 4 nights in Jun 2024

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel is small, it feels comfortable and homey and the staff is excellent, friendly and seem to work as a team.
Stayed 5 nights in Jun 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but this is an old hotel in an ideal location. Staff is friendly and helpful.
Stayed 5 nights in Jun 2024

10/10 Excellent

Federica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Alla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very convenient to walk around.
Stayed 3 nights in Jun 2024

8/10 Good

Sandra Sue, Los Angeles

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is ideally located with a pleasant and professional staff. The rooms are comfortable and clean. The long bath tub is an added bonus for a relaxing soak after walking and sightseeing.
Stayed 1 night in May 2024