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SureStay Plus Hotel by Best Western Hesperia

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Hesperia

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, laptop workspace, soundproofing
Lobby
Reception
Outdoor spa tub
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Pet friendly

Explore the area

Map
12033 Oakwood Ave, Hesperia, CA, 92345
  • The Mall of Victor Valley
    17 min walk
  • Scandia Family Fun Center
    18 min walk
  • Desert Valley Hospital
    4 min drive
  • Victorville, CA (VCV-Southern California Logistics)
    19 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Hesperia

A stay at SureStay Plus Hotel by Best Western Hesperia places you in the heart of Hesperia, within a 5-minute drive of Scandia Family Fun Center and The Mall of Victor Valley. .This hotel is 2.6 mi (4.2 km) from Desert Valley Hospital and 2.8 mi (4.6 km) from Hesperia Community park.

What's nearby

  • The Mall of Victor Valley - 17 min walk - 0.9 miles
  • Victorville Municipal Golf Course - 4 min drive - 3.1 miles
  • Desert Valley Hospital - 4 min drive - 2.7 miles
  • Victorville City Hall - 5 min drive - 4.0 miles
  • California Route 66 Museum - 7 min drive - 6.6 miles

Getting around

  • Victorville Station - 10 min drive
  • San Bernardino, CA (SBD-San Bernardino Intl.) - 61 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Well Being Tofu House - ‬10 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Olive Garden - ‬17 min walk

About this property

SureStay Plus Hotel by Best Western Hesperia

Hotel in Hesperia with free breakfast and a 24-hour front desk
SureStay Plus Hotel by Best Western Hesperia offers 68 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 68 guestrooms featuring microwaves and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.
A complimentary continental breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Outdoor pool
  • Shopping mall

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

TRICITY INN
Surestay Plus By Best Hesperia
SureStay Plus Hotel by Best Western Hesperia Hotel
SureStay Plus Hotel by Best Western Hesperia Hesperia
SureStay Plus Hotel by Best Western Hesperia Hotel Hesperia

SureStay Plus Hotel by Best Western Hesperia Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 202 out of 536 reviews" "
Rating 8 - Good. 151 out of 536 reviews" "
Rating 6 - Okay. 79 out of 536 reviews" "
Rating 4 - Poor. 39 out of 536 reviews" "
Rating 2 - Terrible. 65 out of 536 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a good value for the dollar! Dog friendly. Free decent breakfast 😋 In room coffee Microwave Mini-fridge
Stayed 1 night in Sep 2024

10/10 Excellent

Hilda

Stayed 1 night in Aug 2024

8/10 Good

David, El Cajon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy freeway access
Stayed 1 night in Aug 2024

10/10 Excellent

dana

Traveled with partner
Liked: Cleanliness, amenities
Our room was clean and the breakfast in the morning was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty Dirty Dirty! Floor sticky, furniture stained, room smelled like urine and smoke, restroom light switch and wall disgusting. Definitely would not recommend.
Stayed 2 nights in Jul 2024

6/10 Okay

Trenise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean. Staff is nice. Like the quietness.
Stayed 1 night in Jul 2024

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Both rooms had a heavy smell of smoke and urine. Bed sheets had yellow spots floor sticky. Chair black stains, peep hole missing you can see in from the outside. Restroom wall and light switch DISGUSTING! Desk in room dirty. Would not recommend this motel!!
Stayed 2 nights in Jul 2024

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was good, just didnt have a elevator and we needed it.
Stayed 1 night in Jul 2024

4/10 Poor

Paula

Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel breakfast was excellent 👌
Stayed 1 night in Jul 2024

6/10 Okay

Ryon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! We will be back
Very clean and well supplied toiletries. Was impressed how well the young lady behind the desk...made sure everything was right
Stayed 1 night in Jul 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Ivonne

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Molly

Stayed 1 night in Jul 2024

8/10 Good

Edik Camacho

Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Our stay here was very quiet. I think the breakfast offerings can use a lot of work. No hot food to offer. Which i think a lot of use would enjoy a lot better. That was my only issue
Stayed 2 nights in Jun 2024

2/10 Terrible

Tamia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Tamia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel experience was horrible. I checked in and payed for the hotel and my deposit and when I got to my room it was very dirty and disgusting. There were bugs everywhere as well as stains. And they refused to give me a refund. I immediately left and went to the front desk and asked for a different room and they didn’t even give me a different one. They refused to give me back my refund. I will be calling customer service.
Stayed 1 night in Jun 2024