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The Oswego Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Oswego Hotel

Breakfast, lunch, dinner served; garden views
Balcony view
Basic Studio Suite, 1 Queen Bed | Hypo-allergenic bedding, down comforters, desk, soundproofing
Reception
Basic Studio Suite, 1 Queen Bed | Private kitchen | Microwave, stovetop, dishwasher, coffee/tea maker

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking available
  • Restaurant
  • Pet friendly
  • Breakfast available
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
500 Oswego Street, Victoria, BC, V8V5C1
  • Legislative Assembly of British Columbia
    4 min walk
  • Victoria Harbour
    4 min walk
  • Fisherman's Wharf Park
    6 min walk
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    13 min walk

Room options

View all photos for Basic Studio Suite, 1 Queen Bed

Basic Studio Suite, 1 Queen Bed | Hypo-allergenic bedding, down comforters, desk, soundproofing

Basic Studio Suite, 1 Queen Bed

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 Bedroom

Microwave, stovetop, dishwasher, coffee/tea maker

Standard Suite, 1 Bedroom

  • 602 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom

Hypo-allergenic bedding, down comforters, desk, soundproofing

Premium Suite, 1 Bedroom

  • 602.8 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | TV

Suite, 2 Bedrooms

  • 796 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
Front of property - evening/night
Hotel Grand Pacific
Pool
Hot Tub
Pet friendly
Kids pool
4.6 out of 5, Wonderful, (1641)
The price is $186
per night
$218 total
includes taxes & fees
Dec 6 - Dec 7
Hotel Grand Pacific

About the neighborhood

Victoria

With a stay at The Oswego Hotel in Victoria (James Bay), you'll be a 4-minute walk from Victoria Harbour and 6 minutes by foot from Victoria Clipper Ferry Terminal. .This eco-certified hotel is 5 mi (8 km) from University of Victoria and 13 mi (20.9 km) from Butchart Gardens.

What's nearby

  • Victoria Harbour - 4 min walk - 0.3 miles
  • Victoria Clipper Ferry Terminal - 6 min walk - 0.4 miles
  • British Columbia Parliament Building - 6 min walk - 0.4 miles
  • Government Street - 6 min walk - 0.4 miles
  • Royal BC Museum - 10 min walk - 0.5 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 34 min drive

Restaurants

  • ‪Milestones - ‬10 min walk
  • ‪Q Restaurant at the Empress - ‬10 min walk
  • ‪Tea at the Empress - ‬10 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Red Fish Blue Fish - ‬15 min walk

About this property

The Oswego Hotel

Eco-certified Victoria hotel in James Bay with a 24-hour fitness center
The Oswego Hotel offers 80 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature down comforters. This Victoria hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 80 guestrooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Pamper yourself with onsite massages or enjoy recreation amenities such as a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Grab a bite to eat at the Bar500, a bar/lounge where you can take in the garden view, or stay in and take advantage of room service (during limited hours). Cooked-to-order breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Bar500 - Overlooking the garden, this lobby lounge serves breakfast, lunch, dinner, and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 17 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar500

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • Dining table
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Limited room service
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 39.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay
  • 1.05 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15.00 to 40 per person
  • Covered self parking fee: CAD 17 per day
  • Pet fee: CAD 39.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Oswego
Oswego Hotel
Oswego Hotel Victoria
Oswego Victoria
The Oswego Hotel Hotel
The Oswego Hotel Victoria
The Oswego Hotel Hotel Victoria

Reviews

9.4

Exceptional

Rating 10 - Excellent. 939 out of 1257 reviews" "
Rating 8 - Good. 232 out of 1257 reviews" "
Rating 6 - Okay. 58 out of 1257 reviews" "
Rating 4 - Poor. 20 out of 1257 reviews" "
Rating 2 - Terrible. 8 out of 1257 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Gordon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In building parking not accessible/secure parking- staff did not have knowledge of parking rules, or where to park as demarked height of parking entrance was incorrect.
Stayed 1 night in Aug 2024

10/10 Excellent

Meiling Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Our favourite hotel when we visit Victoria. Thank you!
Stayed 4 nights in Aug 2024

8/10 Good

Jessica, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, spacious rooms, very friendly staff. Good location. No AC and I really didn’t see anything other than opting out of daily cleaning services that I would consider to be eco friendly practices
Stayed 2 nights in Aug 2024

10/10 Excellent

Izabella, New Westminster

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing! We had an amazing experience there!
Stayed 2 nights in Jun 2024

10/10 Excellent

Jaclyn Ostrem and Donald

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
No AC or pool but everything else was excellent
Stayed 4 nights in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay with a few quirks
Overall, we enjoyed our stay at the Oswego. It is in a nice, quiet location close to all the main sites. Two things to note, more so as observations than complaints. 1. The hotel advertises their pet friendliness and this was part of what motivated our decision to book. There was a cute note and a treat for our dog, but not the other perks that were noted when we booked (dog bed, bowls, etc.). Again, not really a complaint per se but for the room price and the fact it was specifically advertised on their page and website, we did expect it. 2. We were surprised that the room refresh didn’t include making the bed? When we arrived back in our room after a long day we initially thought the room hadn’t been cleaned up at all, but then noticed towels folded. So someone had been in the room and tidied, but did not make the bed. Not the end of the world, but surprising.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kasey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As advertised. Located in a lovely, quiet neighbourhood while still being walkable into downtown shops/restaurants. Fully equipped with mini fridge, dishwasher, Keurig, and everything you’d need to stay for any duration. A great stay overall.
Stayed 1 night in Aug 2024

10/10 Excellent

Kaoverii

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel, Norfolk

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with suites - we had a one bedroom with a full kitchen. This makes it easy when traveling with a toddler. Pack and play was provided. Amazing restaurant / cafe on site, fun lobby to hang out in and board games to borrow. Laundry room available to guests. It is very close to bus stops but also walking distance to the Harbour front and downtown.
Stayed 6 nights in Aug 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 2 nights in Aug 2024

8/10 Good

Lee-Huei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 3 nights in Aug 2024

4/10 Poor

Walter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
AC issues
Stayed 2 nights in Aug 2024

10/10 Excellent

Yoonhee

Stayed 1 night in Aug 2024

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice boutique style hotel. Stayed in a one bedroom suite with a full kitchen which was perfect. It had an incredible view of the ocean. It’s perfect for 2 people (for eating), in terms of seating room at the counter. Three or four people would be tight. It’s is located in a residential community just one street from the main road and close to everything Victoria has to offer. Loved our stay and will stay here again.
Stayed 7 nights in Jul 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Such a cool, beautiful space with exceptional service from every person we met. We will definitely stay here again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Nevada, Chesterfield

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel only a couple of blocks from the downtown area which was bustling and great fun.
Stayed 1 night in Aug 2024

4/10 Poor

Sai

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is so close to everything
Stayed 2 nights in Jul 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family visit
From check in to departure everything was great . Friendly , professional staff . Only slight negative is the roll out bed was not comfortable however I don’t think they ever are .
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Jul 2024

10/10 Excellent

Gui Taek

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous Oswego Hotel is located just few minutes from the Parliment Buildings and it over looks the city of Victoria hence the location is great. Our room was meticulously prepared for our stay and staffs were very nice.
Stayed 1 night in Jul 2024

6/10 Okay

Hardeep Kaur

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victoria's best kept secret for a hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024