4/10 Poor
Tyler, Cochrane AB
Mar 8, 2020
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the low cost of a one night stay but ended up paying a little extra to stay somewhere else after I checked into my room. The odour of the whole hotel was musky and damp, including the room. I was told no cleaners were going to be in for a few hours, by that time I was ready to leave. Dark room with same moldy smell, smoke detector not installed (left on night stand). One chair in the room with the cushion flipped over because the proper side was in rough condition. Bathroom had lime stains all over the tub and shower, looked as though minimal effort was put into cleaning a bare minimal room. Windows were dirty and the carpet didn’t feel inviting as I would not have dared walking in the hotel without shoes on. Getting a refund was not hard and did not seem surprising to the staff. Unless there was a revamp of the whole building, I would not even consider this as an option if you have any hotel standards at all. Felt bad for the staff because no manager was on site, but they were new employees and handled my situation with class and respect. Still, will not stay or recommend this hotel in the future.
Tyler
Stayed 1 night in Mar 2020