Hotel Grand Pacific

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Grand Pacific

Exterior
Terrace/patio
Signature Room, 2 Queen Beds, Harbor View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Suite, 2 Queen Beds, Harbor View | Living area | TV
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
463 Belleville St, Victoria, BC, V8V1X3
  • Victoria Harbour
    1 min walk
  • Government Street
    3 min walk
  • British Columbia Parliament Building
    3 min walk
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    8 min walk

Room options

Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Suite, 1 King Bed with Sofa bed

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Room, 2 Queen Beds, Harbor View

  • 325 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed, Harbor View

  • 325 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, City View

  • 419 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Room, 2 Queen Beds, City View

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Signature Suite, 1 King Bed with Sofa bed, City View

  • 419 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Harbor View

  • 419 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, City View

  • 419 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed, City View

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Signature Suite, 1 King Bed with Sofa bed, Harbor View

  • 419 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Victoria

With a stay at Hotel Grand Pacific, you'll be centrally located in Victoria, steps from Victoria Harbour and 5 minutes by foot from Victoria Clipper Ferry Terminal. .This eco-certified hotel is 4.8 mi (7.7 km) from University of Victoria and 12.8 mi (20.6 km) from Butchart Gardens.

What's nearby

  • Victoria Harbour - 1 min walk - 0.1 miles
  • Government Street - 3 min walk - 0.2 miles
  • British Columbia Parliament Building - 3 min walk - 0.2 miles
  • Victoria Clipper Ferry Terminal - 5 min walk - 0.3 miles
  • Royal BC Museum - 5 min walk - 0.3 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 27 min drive

Restaurants

  • ‪Milestones - ‬6 min walk
  • ‪Q Restaurant at the Empress - ‬5 min walk
  • ‪Tea at the Empress - ‬5 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Chocolats Favoris - ‬9 min walk

About this property

Hotel Grand Pacific

Boardwalk/promenade Victoria hotel in Inner Harbour with a health club
Hotel Grand Pacific offers 304 accommodations with safes and coffee/tea makers. Rooms open to balconies. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 304 guestrooms. Rooms have private balconies. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.
Enjoy a range of recreational amenities, including a health club, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
For dinner or brunch, stop by Fathom, a restaurant that specializes in local cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Victoria? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Fathom - This restaurant specializes in local cuisine and serves breakfast, brunch, and dinner.
The Pacific Lounge - This bar serves dinner and light fare. Open daily.
Courtyard Café - This café serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 21 per night; includes in/out privileges)
  • Valet parking on site (CAD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 25 for adults and CAD 6 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Courtyard Café
  • Fathom
  • The Pacific Lounge

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting room

Outdoors

  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per week, plus a deposit of CAD 50.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 for adults, and CAD 6 to 10 for children
  • Self parking fee: CAD 21.00 per night (in/out privileges)
  • Valet parking fee: CAD 28.00 per night (in/out privileges)
  • Pet deposit: CAD 50.00 per week
  • Pet fee: CAD 50 per accommodation, per week
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Grand Hotel Pacific
Grand Pacific
Grand Pacific Hotel
Grand Pacific Victoria
Hotel Grand Pacific
Hotel Grand Pacific Victoria
Hotel Pacific Grand
Pacific Grand
Pacific Grand Hotel
Hotel Grand Pacific Hotel
Hotel Grand Pacific Victoria
Hotel Grand Pacific Hotel Victoria

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1154 out of 1641 reviews" "
Rating 8 - Good. 330 out of 1641 reviews" "
Rating 6 - Okay. 94 out of 1641 reviews" "
Rating 4 - Poor. 34 out of 1641 reviews" "
Rating 2 - Terrible. 29 out of 1641 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Suvi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was very old and dated. Our room was cramped smelly and unrenovated. I left after the first night. The restaurant had excellent food and the staff were very helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked for family whose flight arrived at 10:00 am. The hotel had their room available and they were able to check in immediately. Travelling with a 3 year old this allowed them to get a post flight rest before exploring the downtown core. Easy checkin and checkout and very nice room.
Stayed 1 night in Aug 2024

10/10 Excellent

Luke

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxery hotel at it's best! U get what U pay 4.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Dina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The hotel was in a great location, but out of date and terrible view(Days Inn roof). The TV cabinet couldn’t even be opened all the way due to the desk being in the way. The pool is in a very strange location (through the parking garage). Everyone was super friendly, just not as nice of a hotel as the outside, cost and pictures made it seem.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and welcoming
Amazing time at the Hotel Grand Pacific. The staff were very welcoming. We managed to park in the underground car park and the checkin process was swift and welcoming. When we got to our room it was large enough for 4 of us with 2 queen beds. The pool was very welcoming for families offering the kids goggles and toys to play but beware the pool and gym facilities are open to external members and sometimes classes are running with lots of seniors scared to get their hair wet so can be a bit uncomfortable for parents with splashy kids. The sauna steam room and jacuzzi are a great addition. We had drinks in the Fathom bar which were great especially during social hour. The hotel also offers to plant 2 trees for every day tou dont have house keeping which I thinks is a great idea.
Stayed 3 nights in Aug 2024

10/10 Excellent

Joyce

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view. Convenient to dining, downtown, parliament building, and the wharf. Service and rooms were excellent. Restuaurant was nice with good food. Very quiet and lobby and grounds were not overcrowded.
Stayed 3 nights in Aug 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Excellent location and wonderful service!
Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Marlene

Stayed 2 nights in Aug 2024

6/10 Okay

Ross

Traveled with family
Disliked: Staff & service
The shower would not turn on. We tried everything we knew. We have stayed in many hotels and never had this problem. We needed to leave so we did not call the desk. When we checked out they told us we had to pull both the water temp lever AND the shower/bath selector to turn on the water. There of course were no instructions. When we checked out a random maintenance guy said “they had an unusual shower system”. This was a very expensive hotel. Our bill for one night was almost $500. There was no attempt by the staff to make this situation right or offer us a discount. We had booked a water view room and were put on a lower floor where the trees blocked the view. Very sad hotel for the money. Do not say here.
Stayed 2 nights in Aug 2024

4/10 Poor

Warren

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities
Staff and level of service was underwhelming.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay found everything to be great thank you
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Close to the boardwalk
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Grand Pacific was fantastic hotel and my family thoroughly enjoyed our stay there. The property is located centrally in near the water, so things were walkable and the area. It was family friendly and the staff were polite and accommodating. The only issue we had were some minor maintenance issues in the bathroom, but those didn't detract from our trip.
Stayed 3 nights in Jul 2024

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool and workout area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Dongwei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose the room with the harbour view. Nice and peaceful. And what was unique about this hotel is the famous Parliament Buildings right beside it.
Stayed 1 night in Aug 2024

8/10 Good

Amritpal, Nanaimo

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff not helpful
Stayed 1 night in Aug 2024