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Helms Inn

2.0 star property

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Photo gallery for Helms Inn

Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Courtyard
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Kitchen

Explore the area

Map
600 Douglas St, Victoria, BC, V8V2P8
  • Royal BC Museum
    ‪4 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪12 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Basic Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Victoria

With a stay at Helms Inn, you'll be centrally located in Victoria, steps from Government Street and 9 minutes by foot from Victoria Harbour. .This hotel is 0.6 mi (1 km) from Victoria Clipper Ferry Terminal and 0.2 mi (0.3 km) from Royal BC Museum.

What's nearby

  • Government Street - 2 min walk - 0.1 miles
  • Royal BC Museum - 4 min walk - 0.2 miles
  • British Columbia Parliament Building - 5 min walk - 0.3 miles
  • Victoria Harbour - 9 min walk - 0.5 miles
  • Victoria Clipper Ferry Terminal - 12 min walk - 0.7 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 36 min drive

Restaurants

  • ‪Milestones - ‬8 min walk
  • ‪Q Restaurant at the Empress - ‬6 min walk
  • ‪Tea at the Empress - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬7 min walk

About this property

Helms Inn

Hotel with a 24-hour front desk, steps from Government Street
Helms Inn offers 48 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 48 guestrooms, featuring kitchenettes with refrigerators and stovetops. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a vending machine.
Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 10 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Helms Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 936 out of 1384 reviews
Rating 8 - Good. 365 out of 1384 reviews
Rating 6 - Okay. 58 out of 1384 reviews
Rating 4 - Poor. 16 out of 1384 reviews
Rating 2 - Terrible. 9 out of 1384 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for access to Inner Harbour and all its nearby attractions. Helms Inn is on a busy street, so the traffic noise can be heard. Rooms were comfortable and clean. Staff was friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

sharlene

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very quiet and clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this property often over the past twenty years. It is well maintained, convenient and the staff are helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sean, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another excellent stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Bradley, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Betty

Liked: Cleanliness, property conditions & facilities
Great location , dated but clean
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia, Lake Cowichan

Liked: Cleanliness, staff & service, property conditions & facilities
The one thing only - the safe was in a place which was too high fior us to use We love The Helms Inn - location , staff, suite are exactly what we need
Stayed 3 nights in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. The bed was so comfortable, no street noise, it was perfect. We will stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

??

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was good. Highly recommended.
Stayed 1 night in Nov 2024

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Answered in questions above
Stayed 1 night in Dec 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great bed very comfortable. Was a little noisy but credit offered with us asking for.
Stayed 5 nights in Dec 2024

10/10 Excellent

Soorya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very conveniently located and has all necessities at a good price. The room was clean and the staff were friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

deepak

Liked: Cleanliness, staff & service, property conditions & facilities
safe
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Stayed 2 nights in Nov 2024

10/10 Excellent

Beverly

Stayed 1 night in Nov 2024

10/10 Excellent

Dinah

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept, clean, a little oasis in a busy city.
Stayed 2 nights in Dec 2024

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed a few times at Helms Inn, find it comfortable, clean and in close proximity to Victoria Harbour.
Stayed 1 night in Dec 2024

8/10 Good

Jeanette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quaint little Inn. Its very clean and they seem to be doing renovations to upgrade the property. The staff is friendly and very helpful and the property is in a perfect location. Walkable to so many of Victorias sights. My only complaint was thay it wasn't very sound proof and when the room above was occupied it was a bit noisy.
Stayed 5 nights in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the harbour. Staff are very friendly. Suites are well equipped.
Stayed 1 night in Dec 2024

8/10 Good

Jerry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean accommodation. Friendly staff. Well priced for the location. Only downside there are no elevators to upper floors which could be a challenge for some guests. Parking was a challenge on site both nights with the lot being very full. Have not had that issue there on previous stays so perhaps an anomaly. Overall a good choice for the downtown harbour location.
Stayed 2 nights in Nov 2024

8/10 Good

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are updated and comfortable, and staff is helpful and professional. Pleasant smaller hotel. Only concern was that floors creak fairly loudly. If that doesn’t bother you, it’s a non-issue.
Stayed 2 nights in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
I liked I could walk everywhere
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed - good location - very good value.
Stayed 1 night in Nov 2024