Chateau Victoria Hotel and Suites

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Property entrance
Lobby sitting area
Traditional Room | Premium bedding, pillowtop beds, in-room safe, desk
Suite, 2 Bedrooms | Living area | 40-inch TV with cable channels

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk

Explore the area

Map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Victoria Conference Centre
    2 min walk
  • Clive's Classic Lounge
    1 min walk
  • Victoria Bus Station
    3 min walk
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    6 min walk

Room options

Suite, 2 Bedrooms

  • 764.0 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Superior Suite

  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Traditional Room

  • 247 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Suite, 1 Bedroom

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

About the neighborhood

Victoria

A stay at Chateau Victoria Hotel and Suites places you in the heart of Victoria, within a 15-minute walk of Victoria Harbour and Victoria Clipper Ferry Terminal. .This eco-certified hotel is 12.5 mi (20.1 km) from Butchart Gardens and 0.1 mi (0.2 km) from Maritime Museum of British Columbia.

What's nearby

  • Royal BC Museum - 5 min walk
  • Government Street - 5 min walk
  • British Columbia Parliament Building - 7 min walk
  • Victoria Harbour - 9 min walk
  • Victoria Clipper Ferry Terminal - 13 min walk

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • ‪Q Restaurant at the Empress - ‬5 min walk
  • ‪Tea at the Empress - ‬5 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Browns Socialhouse - ‬1 min walk

About this property

Chateau Victoria Hotel and Suites

Eco-certified Victoria hotel in Downtown Victoria with free local shuttle
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 176 guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Don't miss out on the many recreational opportunities, including a health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch, and dinner.
Clive's Classic Lounge - This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Indoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1263 out of 1853 reviews" "
Rating 8 - Good. 383 out of 1853 reviews" "
Rating 6 - Okay. 122 out of 1853 reviews" "
Rating 4 - Poor. 49 out of 1853 reviews" "
Rating 2 - Terrible. 36 out of 1853 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay, nice suites, excellent food and beverage, supper location, reasonable rates.
Stayed 3 nights in Sep 2024

6/10 Okay

Tessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not family friendly
Wanted to love this sweet and cute locally owned hotel conveniently located near the harbour. The room was well appointed, amenities good, no extra fees for parking and excellent helpful staff, but as mentioned by a few other guests, the walls are thin and sound can be heard from other rooms. Now normal sounds, no problem. But the hotel has adult films channel, which the drunken neighbouring room was enjoying throughly. Hotels will say ‘set parental controls’ but my kid has already grabbed the remote and checked out the tv/movie platforms as I’m busy unpacking. It’s just tacky at an upscale hotel- period. But especially unfortunate at a hotel that already has noise leakage issues. For this reason, we won’t be back.
Stayed 1 night in Sep 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Good food and amenities. Easy walking
Stayed 2 nights in Sep 2024

8/10 Good

Aimee, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bummer that the USB ports didn't work in our room 607 (sorry we forgot to notify front desk when leaving) Should be fixed for other guests but otherwise it was a very nice stay and the staff was exceptional! Would return.
Stayed 2 nights in Sep 2024

8/10 Good

Andrea

Traveled with pets
Liked: Staff & service
Wonderful staff, very friendly and accommodating. I was put in a king room by the boiler on the 2nd floor which was very loud and they accommodated my request to move and gave me a complimentary upgrade to a large suite on the 9th floor! I travelled with my dog and they were very pet friendly. Complimentary valet service was wonderful when all that was left in the parking garage was a tricky parking spot I couldn’t get into. The hotel is a bit run down/dated but the service was fantastic.
Stayed 2 nights in Sep 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Rajdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice property, great convenient location, nice helpful staff, and super comfortable beds/pillows :)
Stayed 1 night in Sep 2024

10/10 Excellent

Keith, Bowser

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel that has been maintained & is in tip top condition. It has great staff & is located in downtown Victoria, so everything is close by. The restaurant & cocktail lounge was also excellent & we will stay there again.
Stayed 2 nights in Sep 2024

8/10 Good

Kim

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was very centrally located. Walked everywhere. The facility was excellent.
Stayed 5 nights in Sep 2024

8/10 Good

claudia

Stayed 2 nights in Aug 2024

10/10 Excellent

sarmendra, surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, room comfort
Staying at the Chateau Victoria
It was only for one night so we did not stay long. the room was nice and the food at the pub on the 18th, floor was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Ibrahim

Stayed 1 night in Aug 2024

8/10 Good

Jonah

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Bradley

Stayed 2 nights in Sep 2024

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious 1 bedroom suite with nice kitchen area.
Stayed 1 night in Sep 2024

10/10 Excellent

Rongchu

Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Awesome night great place thank you sll
Stayed 1 night in Sep 2024

10/10 Excellent

Prem

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had great experiences
Stayed 1 night in Sep 2024

6/10 Okay

Maryam

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The location was excellent, and the establishment was clean. However, there was a considerable amount of noise.
Stayed 1 night in Sep 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2024

8/10 Good

cory

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Sep 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly front-desk staff (and servers in the 18th floor restaurant) make the difference in this conveniently located hotel. Comfortable beds and seating.
Stayed 2 nights in Sep 2024