Sadly, overall rating of 1 more than deserved; 1st time have ever had to rate a place so low out of 100’s. Dirty, shabby room, poor tired decoration, many faults, loose bathroom electric heater switch came off wall, dangerously exposing wiring (managed to fit back on), soap dispenser off wall by sink left lying on shelf, ripped wallpaper, shower/bath back board broken, missing pop-up bath plug, chrome very shabby/no visible shiny chrome left, room stank of smoke even though non smoking, cramped room too small for rollout bed to be used without risking treading on occupant if getting out of bed in night. Dirty gritty floor, everywhere dusty, inadequate thin pillows, 2 tiny bath towels for 3 occupants, no aircon, very stuffy room (most unpleasant with smoke stink). Arrived pre 9pm in daylight, gate shut; had to walk through to reception (which was shut), buzz to be let in to reception (eventually!) to check in then get gate code & walk back to let family/car in. Restaurant shut for evening meal; restaurant was one of few reasons for booking! Went to closeby restaurant, ripped off for 3x moules/frites costing more than room, child ended up with food poisoning, fever/vomiting for 24 hrs as drove rest of journey; lovely experience! Breakfast extortionate; charged adult price for a poorly child having just water + piece of bread; 3x breakfast cost over 60% of room cost! Will not be back & will be v long time before we have courage to try another Campanile, if ever!