6/10 Okay
Verified traveler
Traveled with family
Aug 27, 2024
Liked: Cleanliness
Disliked: Staff & service
I travel a lot, all around Europe and the world. I rarely write reviews, and never negative. I've decided to write a review on this occasion, as I think it's important to keep my fellow travellers well informed.
All in all, the hotel has a significant potential but perhaps due to limited guest flow it fails to deliver what it possibly can.
Pros:
- Central: The hotel is situated in Verdun city centre, just next to the river.
- Parking: There is a secure and very convenient car park in the property.
- Decoration: The rooms are nice, and seem to have been recently decorated.
- Cleanliness: the hotel is clean and well maintained in general.
Cons:
- Check in: check in time is 4:00pm... I've never seen anything like this. We turned up at 2:00pm, and the hotel was empty - no cars in the car park, and not a single person other than the receptionist to be seen anywhere. Yet we were told that our room was not ready. Do they not clean the rooms after guests leave?
- Rooms: I specifically booked a room with "a City view" as I know Verdun was going to be beautiful. The view was to the side wall of a building nearby. If this was the last room in the hotel, I could have possibly accepted that this is s City view. But no, I am pretty sure that we were either the only ones in the hotel, or one of the very few there.
- Amenities: the restaurant was closed. Not a big issues as there are other restaurants in the area.
- Bar: there is a bar indeed but it only works 6:00pm-9:00pm.
HTH
Verified traveler
Stayed 1 night in Aug 2024