The Mother of the owner, unprofessional, rude to us client and staff. We paid for the breakfast and she didn’t have on her list, we explained, showed her the total with the breakfast, she would keep asking if we had paid the breakfast (at least 3 times). On our way out of the hotel, she send the staff (who was under training) to our car twice to ask again if we had pay the breakfast. The breakfast was very poor. The coffee machine wasn’t working, no butter and etc… she was very unprofessional. the situation was very embarrassing and uncomfortable