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Hotel Indigo Venice - Sant'Elena, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Venice - Sant'Elena, an IHG Hotel

Interior entrance
Suite, 1 King Bed, Garden View | Garden view
Dinner served, Italian cuisine, garden views
Interior entrance
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
Calle Buccari 10 S Elena, Venice, VE, 30132
  • Giardini della Biennale
    8 min walk
  • Bacino San Marco
    16 min walk
  • Venetian Arsenal
    20 min walk
  • Venice (VCE-Marco Polo)
    154 min walk

Room options

View all photos for Suite, 1 Bedroom (Living Area)

Suite, 1 Bedroom (Living Area) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom (Living Area)

  • 368 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View

Suite, 1 King Bed, Garden View | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Garden View

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Balcony

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible Bathtub

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Inner Garden)

Standard Room, 1 Queen Bed (Inner Garden) | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed (Inner Garden)

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Venice

You'll be centrally located in Venice with a stay at Hotel Indigo Venice - Sant'Elena, an IHG Hotel, you'll be 8 minutes by foot from Giardini della Biennale. .This hotel is within close proximity of Bridge of Sighs and Doge's Palace.

What's nearby

  • Giardini della Biennale - 8 min walk
  • Bacino San Marco - 16 min walk
  • Venetian Arsenal - 20 min walk

Restaurants

  • ‪Bar Al Vecio Calice - ‬15 min walk
  • ‪Nevodi - ‬15 min walk
  • ‪Gelateria Il Pinguino - ‬16 min walk
  • ‪Osteria Alla Tana - ‬18 min walk
  • ‪Osteria Al Ponte - ‬11 min walk

About this property

Hotel Indigo Venice - Sant'Elena, an IHG Hotel

Hotel with a 24-hour front desk, a quick walk to Giardini della Biennale
Hotel Indigo Venice - Sant'Elena, an IHG Hotel offers 75 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Smart televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Make yourself at home in one of the 75 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services and a banquet hall.
Enjoy Italian cuisine at Savor, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Venice? This hotel has 735 square feet (68 square meters) of space consisting of conference space and a meeting room.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Savor - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Savor

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 735 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1M7IWY6VR

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Sant' Elena Venice
Hotel Indigo Venice Sant'Elena
Hotel Indigo Sant'Elena
Indigo Venice Sant'Elena
Indigo Sant'Elena
Indigo Venice Sant Elena

Hotel Indigo Venice - Sant'Elena, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 514 out of 1001 reviews" "
Rating 8 - Good. 385 out of 1001 reviews" "
Rating 6 - Okay. 71 out of 1001 reviews" "
Rating 4 - Poor. 24 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

shazmin

Traveled with family
Liked: Cleanliness
**Pros:** - The location is quite convenient if you're planning to use water taxis, as they are close by. - Beautiful views and scenic surroundings, making it a nice spot to relax. - It’s not in the heart of the city but still has easy access to the main areas via public transportation. **Cons:** - There aren't many dining options nearby, so you’ll likely need to travel to find good restaurants. - The hotel was difficult to locate on our first visit, which added a bit of frustration. - Unfortunately, the staff were not very welcoming. They were blunt and not very helpful when we had questions. - While the hotel itself is quite pretty, the air conditioning situation was a major letdown. We ended up requesting an additional fan, which barely helped in the heat. Overall, it’s an okay choice for a short stay, but there are some issues that need to be addressed to make it a more comfortable experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Enrica

Traveled with family
Liked: Property conditions & facilities
Friendly and helpful staff- good value for the money- will definitely return- good breakfast ( continental not American/ British).
Stayed 4 nights in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a lovely, quiet area in Venice - accessible from the main train station via 4.2 and 5.2 ferry, takes about 30 minutes. The welcome from the reception team was excellent, warm and friendly, the hotel has a lovely courtyard, for relaxing and sunbeds. Breakfast is fabulous and super value. Overall a wonderful stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

christi

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Michael

Stayed 4 nights in Jul 2024

6/10 Okay

Markos

Traveled with group
Liked: Staff & service, property conditions & facilities
The AC in our wasn’t working properly it was extremely hot all 3 days during our stay. Concierge was helpful and attended to our matter immediately. However, the AC stil has some issues and clearly wasn’t working to full capacity. Paid $1500 for 3 unpleasant hot sleep nigts.
Stayed 3 nights in Jul 2024

8/10 Good

Doreen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night. Hotel is on an island. You can only reach the hotel by water taxi from the airport
Stayed 1 night in Jul 2024

10/10 Excellent

Ashok Kumar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cool staff. Improve room amenities.
Stayed 2 nights in Jun 2024

10/10 Excellent

Katie Ellen

Liked: Staff & service, property conditions & facilities
We had a great stay. The hotel was lovely and very comfortable for our family (2 children age 6 and 8). Breakfast was delicious, and the area around the hotel was great, and much more peaceful than central Venice. We would definitely recommend it.
Stayed 3 nights in May 2024

10/10 Excellent

kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, residential area. Really only 2 dining options nearby but both were our favorites in all of Venice. Breakfast was lovely but not exceptional. This is the perfect location for touring the Venice Biennale.
Stayed 4 nights in May 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Oasis in the craziness of Venice! Beautiful hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Mayre

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very welcoming and hospitable. We needed to leave our luggage after checkout to do some last minute site seeing and the staff waa very accommodating. Additionally, when we made our reservations we forgot to add the continental breakfast option. The staff helped us add breakfast and at a discounted rate. Really nice stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Service and Impeccable Comfort.
The service we received from reception, restaurant, and housekeeping was exceptional. Our room was immaculately clean with a delightful fragrance. The bed was comfortable, and everything was perfect overall. Additionally, the food was excellent.
Stayed 3 nights in Jan 2024

10/10 Excellent

MICHAEL

Traveled with partner
Beautiful hotel and area of Venice. Sublime, walkable, quaint and friendly locals.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rhea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little bit of luxury
Stayed here for 3 nights with my husband and we absolutely loved it. Bed was super comfy and the rainfall shower was just perfect. Couldn't recommend it enough
Stayed 3 nights in Jan 2024

10/10 Excellent

Patricia D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a quiet part of Venice away from all the crowds. Easy walk to the Vaporetto. First night in years I haven’t needed an eye mask or earplugs to fall asleep. King size bed and spacious room. We chose the one with its own private balcony. Breakfast every morning started the day off right. I would stay here again.
Stayed 7 nights in Nov 2023

10/10 Excellent

CYNTHIA, Houston

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and very attentive- especially in that none of us speak ANY Italian. Always kindly accommodating
Stayed 2 nights in Sep 2023

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden room was beautiful, the staff were extremely friendly, helpful and polite. The location was nice, quiet but not too far of a commute to central Venice tourist spots. A lovely hotel, well worth the stay
Stayed 3 nights in Sep 2023

10/10 Excellent

Jeffrey, Boston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing. It is removed from the downtown area, which is great because you get to avoid the mass of tourists. The neighborhood is beautiful, quite, and mostly occupied by native Venetians. The water bus stop is a 3 minute walk away and it gets you right downtown in just a few minutes. Or you could walk 20 minutes to San Marco, and the walk is safe and beautiful. Good amount of restaurants in the area, but lots more just a short walk away. The staff was wonderful, the facility was clean. The garden was lovely. I would stay here when I come back to Venice.
Stayed 2 nights in Sep 2023

6/10 Okay

Tianyuan

Liked: Staff & service
Disliked: Cleanliness
i dont think it is a four stars hotel.. bugs on the floor.. many mosquitos

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!
Stayed 3 nights in Aug 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023