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Roc Arenas Doradas Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Roc Arenas Doradas Hotel

2 outdoor pools, pool umbrellas, sun loungers
Garden
On the beach, beach bar
On the beach, beach bar
Interior

Reviews

7.0 out of 10

Good

Popular amenities

  • Hot Tub
  • Bar
  • All inclusive
  • Breakfast included
  • 24/7 front desk
  • Gym

Explore the area

Map
Autopista Varadero, Km. 12 - Matanzas, Varadero, Varadero, 42200
  • Marlin Marina Chapelin
    5 min walk
  • Varahicacos Ecological Reserve
    2 min drive
  • Natura Restaurant
    5 min walk
  • Varadero (VRA-Juan Gualberto Gomez)
    33 min drive

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

  • 269 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

  • 539 sq ft
  • Sleeps 3
  • 2 Double Beds

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Parking included
Air conditioning
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4.9 out of 5, Exceptional, (7)
The price is $26
per night
$30 total
includes taxes & fees
Jan 1 - Jan 2
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Roc Arenas Doradas Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 23 out of 85 reviews" "
Rating 8 - Good. 25 out of 85 reviews" "
Rating 6 - Okay. 16 out of 85 reviews" "
Rating 4 - Poor. 8 out of 85 reviews" "
Rating 2 - Terrible. 13 out of 85 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Stayed 3 nights in Mar 2020

2/10 Terrible

Richard, Miami Florida

Traveled with family and small children
Disliked: Cleanliness, staff & service
Everything was terrible and the staff was rude.They said all inclusive and some where apologizing for it not being available and what was available the staff was reluctant of you requesting it.poor quality food and watered down coffee or recycled. So much was terrible to much to write
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for stay , nice employees . beautifully beach good service .
Stayed 2 nights in Mar 2020

8/10 Good

Liz

Liked: Cleanliness, staff & service, room comfort
Roc Arenas Doradas Hotel
Stayed Feb 27 - March 5, 2020. Good resort. You get what you pay for. Rooms a little out dated but clean and staff was wonderful.
Stayed 7 nights in Feb 2020

8/10 Good

Julie, Australia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall we enjoyed our stay. This is a Cuban 4* property so really more 3*. Our room was dated which i had expected as it is Cuba. The mattresses were comfortable and aircon worked well. I never got to have a hot shower the best it got for us was lukewarm. The food in the buffet was repetitive but edible. The steak restaurant as they called it was very average it is near the beach and has no doors so a family of stray very persistent cats hang around waiting for food scraps. Also it isn't steak it was a plate of chicken, pork and thin piece of minute like steak with some vegetables. Staff were hardworking and friendly. Pool and spa water both very very cold. Plenty of chairs available both at the beach and by the pool.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple , I was there just for 2 days and satisfied
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was simply amazing!!! Our room was very modern and better than most Courtyard Marriott’s.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

8/10 Good

Viviana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a fantastic resort. Stag are lovely beach are beautiful. Great entertainment. I can recommend this hotel.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The facilities and the location of the hotel are great. The buffet was excellent with a very good variety of food (also for vegetarians and vegans) and very good service. Generally we were very happy of our stay. The only negative point is that the rooms need to be upgraded a bit, especially the bathrooms.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how polite and helpful the staff were, the beach was absolutely stunning and the pool was beautiful. There were always enough pool chairs for everyone,
Stayed 6 nights in Jan 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is terrible. The rooms look straight out of 1970 unless you “upgrade”. Our room door didn’t lock for two days in a room so we needed no key. My fiancé’s backpack was stolen off the beach with money, identification and his phone and the hotel staff were not helpful and rolled their eyes after we filled out a report. There were no clean towels at the pool for us on any day as well as there were days the staff didn’t come to clean our room. The last thing to top it off was we were there for my brothers wedding and the staff spoke rudely in Spanish about the group and someone overheard. My brother and his partner were planning a wedding there for a year and brought 100 people to the resort to not have the wedding there. The wedding planner did nothing for them and said she didn’t know how to plan a gay wedding. I would never stay here again. Don’t waste your time or money.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this resort. The rooms are pretty basic- but everything you need. Food was good. Something for everybody. The on site restaurants weren't much to write home about... we preferred to just eat at the buffet. We never went hungry. Strong drinks at the bars. The staff were WONDERFUL. Always smiling and so helpful. We would definitely stay here again!
Stayed 7 nights in Jan 2020

4/10 Poor

Yanet, South Carolina

Traveled with family
Disliked: Staff & service, property conditions & facilities
I DON'T recommend this resort! I'm very disappointed in many ways. I'm Cuban but live in the US and decided to take my family out on vacation to this resort for the first time. It turns out that we were mistreated and discriminated against by the resort staff. Most of the staff were rude and had a nasty attituded towards us. Customer Service was awful and the place was not well kept. The front door didn't lock, the bathroom and balcony lights were out, and the beds were not comfortable. Other than that, I enjoyed the pool and the beach. No lo recomiendo!!!
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to relax after 2 months traveling around the island.
Stayed 2 nights in Jan 2020

6/10 Okay

JAY

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had a good time, staff were nice however the hotel and bathroom were in bad condition, bathroom had an awful smell and it was dirty. Other than that we have no complaint.
Stayed 3 nights in Jan 2020

8/10 Good

Merit

Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness
Facilities are very good here. There was a problem with check in that I can’t seem to get help with. I cannot get access to an international line and it seems Expedia don’t deal with booking queries by email so I will have to wait until I get home to get this addressed. Was charged for a double booking.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Pros: Overall I had a positive experience. This was not only my first time to Cuba but my first time staying at an all inclusive resort. I stayed in one of the newly renovated rooms and it was really nice. Like others have said, it could’ve been cleaned a little better, and sometimes they did run out of towels but the staff acted promptly to ensure our needs were taken care of. Staff were lovely and helpful. The bellhop helped arrange a taxi and tour guide for us to explore outside of the resort. The hotel staff are much more knowledgeable about tours and helping you see non-touristy spots in the area than travel agencies are. The resort grounds were kept clean as was the beach. There is a free bus from the resort to Varadero that leaves 4 times per day which was great! We were able to see the rock night performance which was great. Very talented and engaging performers! The resort is family friendly, has programming for kids, and usually quiets down around 10-11 pm. Cons: The food was just ok. Decent selection at the buffet. My friends did get nasty food poisoning from undercooked lobster, but other than that it was alright. The medical clinic does not have bandaids and is very limited in what they can do. You’re better going to the international health clinic in Varadero for any medical needs that need testing.
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service
Horrible staff as customer service food great rooms very comfortable,, but the front desk definitely don’t know what they’re doing??
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Stayed 1 night in Jan 2019