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Grand Hyatt Vail

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Vail

Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers
3 bars/lounges
Exterior
Presidential Suite (Blue Sky) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
1300 Westhaven Drive, Vail, CO, 81657
  • Cascade Village Lift
    2 min walk
  • Vail Ski Resort
    6 min walk
  • Camp Hale
    11 min walk
  • Vail, CO (EGE-Eagle County Regional)
    39 min drive

Room options

View all photos for Grand Suite, 2 Queen Beds, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, 2 Queen Beds, Mountain View

  • 700 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite (Blue Sky)

Presidential Suite (Blue Sky) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite (Blue Sky)

  • 1900 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Gore Creek Suite)

Suite, 2 Queen Beds (Gore Creek Suite) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 2 Queen Beds (Gore Creek Suite)

  • 1110 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 355 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed (Village View)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, 1 King Bed with Sofa bed (Village View)

  • 631 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Mountain View (With Fireplace)

Premium Room, 1 King Bed with Sofa bed, Mountain View (With Fireplace) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed with Sofa bed, Mountain View (With Fireplace)

  • 410 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Mountain View (With Fireplace)

Premium Room, 2 Queen Beds, Mountain View (With Fireplace) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Queen Beds, Mountain View (With Fireplace)

  • 410 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed with Sofa bed, Mountain View

  • 410 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Mountain View

  • 410 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible, Mountain View (Roll-in Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed with Sofa bed, Accessible, Mountain View (Roll-in Shower)

  • 410 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Mountain View

  • 340 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Mountain View

  • 350 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 2 Queen Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, 2 Queen Beds

  • 750 sq ft
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Grand Suite, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, 1 King Bed, Mountain View

  • 630 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, 1 King Bed

  • 460 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Accessible, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, Accessible, Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Accessible

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, Accessible

  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Queen Beds, Mountain View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Accessible, Mountain View

  • Sleeps 4
  • 2 Queen Beds

Grand Suite, 2 Bedrooms (1 King and 2 Queen Beds)

  • 631 sq ft
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds

  • 350 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 King Bed with Sofa bed

  • 490 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

  • 340 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Mountain View (Connector)

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 1 King Bed, Mountain View (Connector)

  • Sleeps 4
  • 1 King Bed
Room
The Arrabelle at Vail Square, A RockResort
Pool
Breakfast included
Spa
Pet friendly
4.8 out of 5, Exceptional, (1001)
The price is $328
per night
$463 total
includes taxes & fees
Dec 5 - Dec 6
The Arrabelle at Vail Square, A RockResort

About the neighborhood

Vail

With a stay at Grand Hyatt Vail in Vail (Matterhorn Village), you'll be steps from Cascade Village Lift and 6 minutes by foot from Vail Ski Resort. .This luxury hotel is 1.2 mi (1.9 km) from Eagle Bahn Gondola and 1.5 mi (2.4 km) from Vail Valley Medical Center.

What's nearby

  • Vail Ski Resort - 6 min walk - 0.4 miles
  • Vail Valley Medical Center - 3 min drive - 1.5 miles
  • Eagle Bahn Gondola - 3 min drive - 1.2 miles
  • Gondola One Ski Lift - 6 min drive - 2.5 miles
  • Gerald R. Ford Amphitheater - 6 min drive - 2.7 miles

Getting around

  • Denver Intl. Airport (DEN) - 134 min drive

Restaurants

  • ‪Garfinkel's - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Westside Cafe - ‬3 min drive
  • ‪Vail Chophouse - ‬3 min drive
  • ‪The Little Diner - ‬19 min walk

About this property

Grand Hyatt Vail

Luxurious ski hotel with ski-in/ski-out access
Grand Hyatt Vail offers 285 accommodations with iPod docking stations and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Vail hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

3 spa tubs are on site along with an outdoor pool. Other recreational amenities include ski-in/ski-out access, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 8 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 285 guestrooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features 3 spa tubs. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride on the shuttle (surcharge), which operates within 5 miles.
Grab a bite at Gessner Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in Vail? This hotel has 40000 square feet (3716 square meters) of space consisting of conference space and 13 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Gessner Restaurant - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Creekside Pool Bar - This poolside bar specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Fireside Lounge - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
Gore Creek Market - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Makoto - This fine-dining restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 5 mi
  • Limo/town car service
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 50 for adults and USD 9 to 20 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Creekside Pool Bar
  • Fireside Lounge
  • Gessner Restaurant
  • Gore Creek Market
  • Makoto

Things to do

  • 24-hour gym
  • 3 spa tubs
  • Arcade/game room
  • Downhill skiing
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool
  • Ski equipment rentals
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business center
  • 40,000 square feet of conference space

Outdoors

  • Firepit
  • In a regional park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Hand-held showerhead
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in a rate plan with breakfast included will receive a USD 60 breakfast credit.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 70 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 66.05 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • Pool access
  • Ski shuttle
  • Ski storage
  • Spa tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults, and USD 9 to 20 for children
  • Fee for in-room wired internet: USD 0.00 per stay (rates may vary)
  • Fee for wired internet in public areas: USD 0.00 per stay (rates may vary)
  • Valet parking fee: USD 55.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 8 years old are only allowed with adult supervision

Property is also known as

Vail Cascade Starwood
Cascade Starwood
Hotel Talisa Vail
Hotel Talisa
Talisa Vail
Vail Cascade Resort And Spa
Vail Cascade Resort Spa Starwood Hotel
Vail Cascade Hotel
Hotel Talisa Luxury Collection Resort Vail
Hotel Talisa Luxury Collection Resort
Talisa Luxury Collection Vail
Talisa Luxury Collection
Grand Hyatt Vail Vail
Grand Hyatt Vail Hotel
Grand Hyatt Vail Hotel Vail

Reviews

9.0

Wonderful

Rating 10 - Excellent. 477 out of 703 reviews" "
Rating 8 - Good. 125 out of 703 reviews" "
Rating 6 - Okay. 56 out of 703 reviews" "
Rating 4 - Poor. 29 out of 703 reviews" "
Rating 2 - Terrible. 16 out of 703 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We payed for a corner room suite. View was roof tops and I-70 interstate noise all night. In old section of hotel with dated finishings. Very missing leading with photos shown on sight with fress bright colors. Dark green and dark red furniture. Not your usual Grand Hyatt
Stayed 3 nights in Aug 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Joel Kraig

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is nestled in a quaint area that is somewhat secluded and right near the river. It was breathtaking to walk up and down the trail listening to the river and all the birds. The resort was very busy and was having a convention, which was not ideal for us since we were looking to get away from all that. There was not a place to eat because the convention had taken over the restaurant. It was way understaffed and wasn’t kept clean. Towels and drinks from the night before were all around the pool and firepit area where you could sit. Coffee was not provided in the mornings- this is supposed to be a 5 star and no coffee bar! They did have a market that served coffee, but it did not open until 7am- the restaurant that serves coffee didn’t open until 7am. There were early golfers, hikers, and people that were roaming at 6am looking for some coffee! The rooms were very nice, clean… best beds and pillows! There was an espresso machine but it made tiny cups of espresso. The shuttle service was excellent- could get anywhere in the village for dinner or lunch. Once everyone left, and the resort was quiet, it was a beautiful place and we were glad we didn’t switch hotels. Overall, I would stay again.
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Traveled with family
We had a great stay. Accommodating staff was great
Stayed 2 nights in Jul 2024

8/10 Good

Mike

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The pool was very cold and the hot tub wasn't operating. Otherwise, we LOVED the hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yechiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Sonia

Stayed 4 nights in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Nice Place except the Cafe
People are nice and service was good, except the cafe that serves breakfast. It was so slow and unorganized it felt like they were clueless. The SPA seems like Four Seasons prices, but the amenities are not comparable.
Stayed 1 night in Jul 2024

8/10 Good

Stephanie

Stayed 4 nights in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly, MENOMONIE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and efficient staff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Robert

Stayed 7 nights in Jun 2024

10/10 Excellent

Jason

Stayed 2 nights in Jul 2024

6/10 Okay

Justin

Disliked: Property conditions & facilities, room comfort
Almost zero water pressure and constantly cold water. Made it very difficult to shower. Tons of extra fees that we were not informed of beforehand. Will not be returning
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

yaydali

Traveled with family and small children, Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Very nice 👍 property the only problem for me was de carpet in the room /not clean but I miss the dog friendly lines but I grateful because I would never picked this hotel and we love it , and the outdoor areas, are everything very recommended
Stayed 6 nights in Jun 2024

10/10 Excellent

Betty

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, rooms clean, overall a wonderful place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

RYAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Peter

Traveled with partner
Disliked: Cleanliness, staff & service
Food is soooooooo average, front desk staff are amazing but valet are Awful. weeds all around the pool and DJ at the pool cranking beats at a 10 outta 10 until I got a migraine! Not exactly relaxing. In the end this is way too average for the price. The staff need big time customer service training. Mostly they are grumpy, rude or disinterested. River and local are incredible after that? I wouldn't go back. If you are from out of town go somewhere else.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ashima

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sinclair

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Robert

Stayed 2 nights in Jun 2024