Saverio was very kind, but the property itself was quite dirty and covered with spiders. It looked like nothing had been cleaned or dusted, including the dishes. There is a bus not far from the property that takes you into Florence but it can be inconsistent and delayed at random up to an hour. At one point our key stopped working, but Saverio tried his best to fix the problem within a few hours. If you don’t mind a bit of a mess/spiders/distance from the city center, it is worth the price.