From the outside and the lobby, the property looks magnificent...but look closer. Outside wood trim is rotting on several shutters. Awning covers beneath some of the balconies are weather-frayed and torn. Carpeting has been removed from steps, but the risers have not been painted. Look down the hallways: you can see where new, unmatched paint has been slapped on instead of painting the entire piece.
Two members of the front desk staff were very nice and helpful. The third and fourth made us feel like we were impositions.
Our room was large and had two walk-out windows that offered a good breeze, which was needed because the air conditioning was so weak. The hotel has apparently had past complaints, so they placed a 16 inch industrial Caterpillar fan in the closet for use. But, to use it, we had to unplug the little 19" TV in order to have an available wall outlet to use the fan. All of this for $269 a night.
The location is excellent...literally a three minute walk from the SBB and bus stations. Very convenient to restaurants and shopping.
Oh...bring your own umbrella. Unlike all six of the other hotels we stayed at which provide guest umbrellas, this hotel sells them instead.
There is an old saying: "You may be able to buy it, but can you afford it?" In the case of The Continental owners, the answer appears to be "no." I