2/10 Terrible
Jayson H., Redfern NSW Australia
Dec 1, 2024
Disliked: Cleanliness
Never Again
Arrived @ 7pm on a Friday night ! Priority the fridge/freezer to put all our provisions inside. The fridge hadn’t been cleaned .
Oven not cleaned! Overall kitchen was absolutely not acceptable. BBQ not cleaned for a long time , it didn’t smell very nice .
House & garden had not had any TLC for quite some time.A big shame!
Neglect was obvious.
Called owner about our disappointment & upset that same night & a cleaner came midday the next day Saturday , she did her best !
After she left my husband and I got stuck into the all the basics, windows floors shutters bbq deck etc. so we could read and settle in
Fortunately the bedding was acceptable and was a good mattress.
Gardener came and cut the long grass in yard which made it a lot more enjoyable for our little 14yr old Italian Greyhound.
The owner of this property did not contact us after it was confirmed the cleaner was coming on the Sat morning
We have used Stays for a long time & are always heading to the South Coast. Never had an experience like this before.
Beverley
Jayson H.
Stayed 8 nights in Nov 2024