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Maison Tulum

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maison Tulum

Terrace/patio
Sundeck
Reception
Suite | Private kitchen
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Calle Alfa Norte Esquina Con Sagitario, Poniente S/n Colonia Centro, Tulum, QROO, 77780
  • Dos Aguas Park
    3 min walk
  • Hospital de Tulum
    7 min walk
  • Temple of Doom
    4 min drive
  • Tulum, Quintana Roo (TUY)
    12 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 Queen Bed

Penthouse, 1 Queen Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse, 1 Queen Bed

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Multiple Beds

Standard Studio, Multiple Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Studio, Multiple Beds

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite

Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Suite

  • 301 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed

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About the neighborhood

Tulum

With a stay at Maison Tulum, you'll be centrally located in Tulum, a 3-minute drive from Tulum National Park and 8 minutes from Tulum Mayan Ruins. .This hotel is 4 mi (6.4 km) from Tulum Beach and 4.2 mi (6.8 km) from Playa Paraiso.

What's nearby

  • Tulum National Park - 3 min drive
  • Gran Cenote - 5 min drive
  • Tulum Mayan Ruins - 8 min drive
  • Tulum Beach - 14 min drive
  • Playa Paraiso - 17 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Encanto Cantina - ‬4 min walk
  • ‪El Takazo Jr. - ‬3 min walk
  • ‪La Fournee - ‬3 min walk
  • ‪Babu Té Bar - ‬3 min walk
  • ‪BABEL Café - ‬3 min walk

About this property

Maison Tulum

Hotel with a rooftop terrace, near Tulum National Park
Maison Tulum offers 8 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. Cable television is provided.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 8 air-conditioned rooms featuring minibars. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a reception hall.
You can enjoy a meal at the restaurant serving the guests of Maison Tulum, or stop in at the snack bar/deli.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.
Onsite venue - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 200.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MXN 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Maison Hotel Tulum
Maison Tulum
Maison Tulum Hotel Tulum
Maison Tulum Hotel
Maison Tulum Hotel
Maison Tulum Tulum
Maison Tulum Hotel Tulum

Maison Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 268 out of 545 reviews" "
Rating 8 - Good. 184 out of 545 reviews" "
Rating 6 - Okay. 57 out of 545 reviews" "
Rating 4 - Poor. 25 out of 545 reviews" "
Rating 2 - Terrible. 11 out of 545 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just the old historic feel I was looking for from days gone by and it was great! Lledro the mgr was always available and the breakfast/ lunch was excellent food wonderful Barrista and service!
Stayed 4 nights in Jun 2024

8/10 Good

veeraraghavan

Traveled with family
Liked: Staff & service, property conditions & facilities
we had comfortable stay
Stayed 1 night in May 2024

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Guillermo the manager was so welcoming and helpful. The property was beautifully decorated. Rooms were clean and bed comfortable. The breakfast was amazing and all the staff were extremely kind. Highly recommend this place.
Stayed 2 nights in Feb 2024

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very brief stay for just one night after arriving into Cancun and gerring the ADO bus down to Tulum. Easy walk from the bus station a very friendly welcome from Guillermo and the room was clean and comfortable with a nice big bed. Lush gardens and a cute parrot. Thank you

8/10 Good

Valerie

Stayed 1 night in Jan 2024

10/10 Excellent

Arturo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place, cleaness is great and the place has a great vibe. Guillermo provided great host service!
Stayed 2 nights in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back and stay again!
Clean. Very comfortable bed. Excellent location near main road and ADO bus terminal. Easy to walk neighborhood. I felt very safe. Guillermo was very courteous. Coffe shop employees very friendly and great coffee!
Stayed 2 nights in Dec 2023

10/10 Excellent

Theresa

Liked: Cleanliness
I loved this small lively hotel in Tulum. Located perfectly close for walking to main commercial area but feeling further away than it is from all the tourist noise and busyness aLovely Little tropical courtyard, comfortable and pretty rooms that acknowledge the locale with art and decor. Guillermo the on-site proprietor is very friendly and helpful. Staff and cafe wonderful. Perfect!
Stayed 3 nights in Nov 2023

4/10 Poor

Eric

Traveled with group
Disliked: Staff & service
Booked for a 7 day stay. Room was ok, but area surrounding the hotel was very noisy and not the best. Pictures and reviews I don’t think were a fair representation. We actually checked out the day after arrival and did not get a refund for the remaining stay. We didn’t care and went to another hotel and were much happier.

8/10 Good

Tom

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked that they stored baggage for us. The property was very close to the ADO bus stop so it was convenient to get to/from the hotel. The manager was also very nice. The rooms are a little old but everything worked fine. The shower pressure is a bit weak. The property is off the main drag so it's a little quieter but there will still be some vehicle traffic. I liked the green and plants of the venue, and the cats too.
Stayed 1 night in Jun 2023

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, I have stayed here 3 different times. Tons of character, places is clean and super cool. Guillermo is super nice and very helpful. Thanks again, see you next time.

10/10 Excellent

Jacques

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Maison Tulum is a real treasure. It's clean It's comfortable. The host, Guillermo, is extremely welcoming and accommodating. Maison Tulum is truly unique in its tasteful construction and decor. Everywhere you look holds a surprise. The owners are actively involved with maintenance and with the guests. And last, but not least, spending time on the rooftop terrace is a special treat.
Stayed 16 nights in Feb 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Staff & service
This was our first trip to Tulum. My wife and I had a great time! The Hotel was clean and everything worked perfectly. The manager Guillermo was very personable and accommodating. We were unsure of what to do and not do. Guillermo spoke to us for long periods of time about the History of Tulum and surrounding areas. He gave us many suggestions of things to do and explained with great detail the best way to get around to see and do the things we wanted to do. We definitely recommend this hotel. We cannot wait to go back.
Stayed 4 nights in Feb 2023

10/10 Excellent

Amy, Quincy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is very charming, artsy, & full of gorgeous plants. The room was adequate… the AC worked well. Guillermo was an excellent host w/great taste. Ge arranged a shuttle for us back to the airport in Cancun that was private & less expensive than originally planned. Great coffee & pastry at the shop attached. Great deal for your $. Thank you Guillermo. Hope your holiday was great!

10/10 Excellent

Melissa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
I would highly recommend!!!! Owner and workers are amazing! It’s beautiful and offers many services
Stayed 1 night in Dec 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time at the property, really like it here, tons of character and exactly the type of place I like to stay at. Will return again for sure next time I’m in Tulum and will tell like minded friends to stay as well.

8/10 Good

Sofia

Liked: Staff & service, amenities, property conditions & facilities
No hot water!!
Stayed 2 nights in Oct 2022

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're going to Tulum this is the only place to stay. It's centrally located but tucked away from the noise, the staff are absolutely fantastic and the cafe downstairs is a hidden gem. You'll feel like you're in a jungle while being located in downtown Tulum.
Stayed 15 nights in Sep 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and cute in Downtown Tulum
Guillermo and Flor were fantastic hosts in this quaint little hotel. The room was comfortable with AC, there was purified water, and the hotel itself is gorgeous. There was a tiny bit of street noise - but far less than the main street until around 11 pm which was fine. The property has cute cats, comfy hammocks and good internet
Stayed 2 nights in Aug 2022

10/10 Excellent

Jessica Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, so different from other things in the area. The Staff is so kind and caring, And the restaurant connected is delicious with the most amazing staff.
Stayed 6 nights in Jun 2022

10/10 Excellent

Casey Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiance and I had the most amazing time here for his birthday. We stayed a total of 6 nights and are definitely planning a trip back! The room was beautiful and clean. The staff were absolutely amazing! Giving us recommendations for places to go and places to eat. We loved every single part of our trip and felt extremely safe. The little restaurant downstairs also has the most amazing breakfast and coffee.
Stayed 6 nights in May 2022

10/10 Excellent

Coreen, Derry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Beautiful grounds. Has a roof top terrace common space that is very peaceful. Our room #6 is very private with balcony.
Stayed 1 night in May 2022

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Oasis in Tulum!
When we first walked in it was like entering an enchanted forest. Really charming! Then we were greeted by the host and made to feel very welcome. Excellent customer service! The room was good quality with a very comfortable king size bed. Highly recommended and very close to ADO bus station.
Stayed 1 night in Apr 2022

10/10 Excellent

Airat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Stayed 5 nights in Mar 2022

10/10 Excellent

leonie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the owners are extremely helpful and friendly
Stayed 5 nights in Mar 2022