I really can't blame anyone or anything. They were remodeling. The homeless were non-reactive outside the hotel fence, but that is where I had to take our dog. I gave the folks oranges; just because. I had a check in early email, checked in, and got text that my keys were ready. However, there was a line of 24 persons ready to check in before me wanting lodging before a Jonas Brothers concert. Front desk could have told me to renew my Bonvoy app, and I could have digitally keyed in. Still, we are retired, so the wait was ok. I reported our towel rack was coming off the wall. So, we just took towels off, and not put on. We stayed there for Tulsa Oktoberfest, and that was just great.