After driving for 5 & half hours from the south of France we chose to stay at this hotel as it was in an ideal situation to the centre of Troyes, as we approached the hotel we found there was road works right outside the hotel to wich we could not find a way of getting into the entrance.
After paying for parking at a nearby car park we then had to walk over what I would call a building site to get to the entrance, after being told by reception how to get to their underground car park which we had to pay for and found it a bit of an assault course to park the car & after negotiating dark stirs to the hotel reception we mentioned that we were not happy to which the receptionist said she would give us a better room on the top floor which had air conditioning.
Well when we got into the room it was like a rabbit hutch which was in the roof area with a angled ceiling to which there was no way you could stand on one side of the bed, as well as that there was no water pressure when using the shower as well as the toilet would not flush properly, we complained about this and all we got I’m sorry I wasn’t concentrating when I allocated that room, if that was an upgrade I hate to think what the other rooms were like? I would not recommend staying at this hotel. We are so very disappointed with our stay at this hotel that we did not enjoy our only evening out in Troyes.