2/10 Terrible
Katlin
Sep 21, 2024
Disliked: Amenities
I booked with this hotel based on price, location, and the advertisement said there was parking available. The day I was leaving on my flights, I received a call saying that my room was moved to a sister hotel. I asked for the address and they said they would send me an sms with the new information. By the time I arrived, I still had not received a sms with the new hotel info so decided to drive to the hotel. When I got there it was completely closed due to renovations, so I had to find the number that originally called me to ask for the new hotel information. The check in at the new hotel (city hotel) was easy, however the parking was an unexpected extra fee that came to over around $120 for 4 nights. Additionally, the breakfast that was included in my stay was provided at another sister hotel, so I didn’t even bother trying to make it to another sister hotel every morning. The whole experience was just inconvenient and disappointing.
Katlin
Stayed 4 nights in Sep 2024