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Carayou Hôtel & Spa

3.0 star property

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Photo gallery for Carayou Hôtel & Spa

Aerial view
Sports facility
View from property
On the beach, white sand, sun loungers, beach umbrellas
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
$235
$227 nightly
$235 total
Total with taxes and fees
Mar 20 - Mar 21

Explore the area

View in a map
La Pointe Du Bout, Trois-Ilets, 97229
  • Place, Martinique Regional Nature Park
    ‪1 min walk‬
  • Place, Pointe du Bout Beach
    ‪7 min walk‬
  • Place, Anse Mitan
    ‪13 min walk‬
  • Airport, Fort-de-France (FDF-Martinique Aime Cesaire Intl.)
    ‪28 min drive‬

Room options

View all photos for Classic Room, Garden View

Classic Room, Garden View | In-room safe, desk, laptop workspace, blackout drapes

Classic Room, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Prestige Double Room, Sea View

Prestige Double Room, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Prestige Double Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the neighborhood

Trois-Ilets

With a stay at Carayou Hôtel & Spa in Trois-Ilets (Pointe du Bout), you'll be steps from Martinique Regional Nature Park and 9 minutes by foot from Pointe du Bout Beach. .This beach hotel is 20.1 mi (32.4 km) from Cruise Terminal and 0.8 mi (1.3 km) from Anse Mitan.

What's nearby

  • Martinique Regional Nature Park - 1 min walk - 0.0 miles
  • Pointe du Bout Beach - 7 min walk - 0.4 miles
  • Anse Mitan - 13 min walk - 0.7 miles
  • L'Âne Bay - 9 min drive - 3.4 miles
  • L'Âne Bay Beach - 9 min drive - 3.7 miles

Getting around

  • De-France (FDF-Martinique Aime Cesaire Intl. Airport (FDF) - 42 min drive

Restaurants

  • ‪Le Kano - ‬8 min walk
  • ‪Ice N Coffee - ‬6 min walk
  • ‪Le Barracuda - ‬9 min walk
  • ‪Le Ti Taurus - ‬16 min walk
  • ‪La Hangar - ‬3 min walk

About this property

Carayou Hôtel & Spa

Carayou Hôtel & Spa offers 132 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to balconies or patios. This Trois-Ilets hotel provides complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Josephine Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 132 air-conditioned guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, an outdoor tennis court, and a sauna. This Colonial hotel also features complimentary wireless internet access, babysitting (surcharge), and tour/ticket assistance.
Enjoy a satisfying meal at Le Boucaut serving guests of Carayou Hôtel & Spa. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Le Boucaut - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Paillotte - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Paillotte
  • Le Boucaut

Things to do

  • 2 outdoor pools
  • Boat tours
  • Children's pool
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Water skiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open select days
  • Spa treatment rooms
  • Steam room
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 9 buildings
  • Banquet hall
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carayou
Carayou Hôtel
Carayou Hotel & Spa Martinique/Trois-Ilets
Carayou Hotel And Spa
Carayou Hotel Trois-Ilets
Carayou Hôtel Trois-Ilets
Carayou Trois-Ilets
Coralia Carayou Hotel Trois Ilets
Coralia Carayou Trois Ilets
Carayou Hôtel & Spa Hotel
Carayou Hôtel & Spa Trois-Ilets
Carayou Hôtel & Spa Hotel Trois-Ilets

Carayou Hôtel & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 39 out of 184 reviews
Rating 8 - Good. 77 out of 184 reviews
Rating 6 - Okay. 40 out of 184 reviews
Rating 4 - Poor. 17 out of 184 reviews
Rating 2 - Terrible. 11 out of 184 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Gale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean room, nice balcony view, friendly staff although there was a language barrier. Charles at front desk was wonderful. Clean pool and surroundings. Lovely garden with Caribbean plants. Needs a wider variety of drinks at bar. But all in all…. A lovely stay. Attention is needed on the slippery steps to the ocean from the beach.
Stayed 4 nights in Oct 2025

2/10 Terrible

Sherry

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What should have been a relaxing weekend was completely ruined by this hotel. I booked a Prestige Double Room however I got a really old run down room (room#147) at the older side of the property. On the first morning of our stay a wooden encasement for the a.c fell off and struck my husband in his lower back while he was standing at the sink in the bathroom leaving two cuts approximately 10 inches long. The manger wasn’t present and receptionist was completely useless. Only because we insisted the receptionist decided to call the manager who said that we have 2 options either they call a doctor but it may take all day until he comes or we can find a doctor on our own and they would refund us. We chose the latter. We found a doctor 10 minutes away ( on our own) who administered a tetanus shot. The receipts were submitted to the front desk but no one reached out to us. I should also mention that the drapes are covered in mildew,roaches in the bathroom and the towels were old and discolored. The breakfast was below average. Do not risk your health and safety by booking at this hotel.
Mildew
Encasement that fell
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great week end couple getaway

Spacious clean room recently renovated. Great view with a little balcony. Very confortable bed & pillows. The sofa is really useful for chilling and confirtable. The two simmibg pools, beach access, and nautical activities are a must. Also good breakfast !
Stayed 2 nights in Jan 2025

10/10 Excellent

Giovanna, Sarasota

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent place
Stayed 2 nights in Dec 2024

4/10 Poor

kimberly

Disliked: Staff & service, amenities, property conditions & facilities
STAY AWAY! When I arrived at 11am from the airport, the rude staff refused to allow me to leave my suitcase, relax by the pool or even remain on the property until the official check-in time of 3pm, unless I sat in the bar. Even the tiniest hotels in Paris do this for guests with reservations, and check them in as soon as a room is ready. I finally carried my own baggage to a room at the back of the property and up a flight of stairs. My room, overlooking a parking lot, was not only very out-of-date and remarkably ugly, but I had to leave immediately as it also smelled terribly of cleaning chemicals for several hours. The air conditioning was freezing cold and could not be adjusted, and the relic telephone had no dial tone. The only option for dinner at the noisy restaurant with plastic chairs, was a buffet for an exhorbitant fixed price of 35 Euros. I was told the beach, which I had been looking forward to, was under construction and not to be used. One swimming pool blasted loud music, and the other was spoiled by boisterous unsupervised children. Having travelled from Canada to enjoy a brief stay in Martinique, I could not have been more disappointed! Only one manager the next day was polite and helpful. The fantastic location and view is 5 star, but the hotel should be demolished and rebuilt with a better layout!

8/10 Good

Charlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay at this property. Two swimming pools, beautiful garden, amazing and young team. Foods (all inclusive) could me more diversified but overall good !
Stayed 5 nights in Dec 2021

6/10 Okay

Maite

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Fanny, Pau, France

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hôtel bien placé mais les chambres ne sont pas très bien équipées pour le prix ! À $300 la nuit on aurait bien aimé avoir des étendoirs au linge pour faire sécher les serviettes. La douche était vraiment pas terrible. Un réfrigérateur dans la chambre aurait aussi été apprécié.
Stayed 4 nights in Oct 2020

8/10 Good

Rolando

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great but really old

The location is good, but it's not the best beach in Martinica. The hotel looks really old and the food was average
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Something for all age groups and most of staff able to speak excellent English for us non French speakers
Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
We were not happy with this resort. We arrived and were given one room dispite paying for two rooms with a sea view. We paid for two rooms but were given one bedroom and cots in the living room for our friends who had paid for the second room. We were moved to another hotel after two days. This was not a good experience!!!
Stayed 7 nights in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
Stayed 7 nights in Jan 2019

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Resort tries hard. Staff is great, many activities, especially for kids, generous food and drink. Good breakfast but dinner buffet plentiful but mediocre at best. Rooms clean but very tired. Beds not comfortable. Wi-Fi poor. Beach small, man-made and situated where there is constant strong wind (January). Better beaches are further south and east - half hour+ ride.
Stayed 8 nights in Dec 2018

6/10 Okay

Zachi, Boston

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great Location, but Should not be Rated as 3 Stars

This hotel has an excellent location, with a private beach, right on Point du Bout, within very short walking distance to the marine and the set of shops and restaurants, as well as a few beautiful beaches (and a little longer walk to one of the few casinos on the island, if one is interested in that). It has kayaks, jet skis and windsurfing boards to load - but the weather when we were there prohibited use of them. It has a windsurfing school - which was fully booked when we were there (they gave the lessons at a different beach due to weather). It has a spa, which we did not use. It also has tours and boat trips (in French), which did not use since they were fully booked when we arrived. Therefore, it is important to plan ahead. However, I don't know why this hotel is rated as three stars by the local government. It lacks basic amenities such as a mini-fridge or a restaurant that allows one to order food - the restaurant there is only buffet for all meals. There is no ice machine - one has to ask the staff at the bar or restaurant for that. There is no convenience store in the hotel, but there is a small one next to the marine (with limited hours). The rooms are clean but basic - they only have showers, not baths, for example. The breakfast buffet was nice, but not really impressive. Use of spa amenities (such as hot tub) is extra cost. The pools are smaller than they appear on the web site. Overall, it was ok, but from a three-star hotel I would expect more.
Stayed 7 nights in Feb 2018

6/10 Okay

Norbert, Houston, TX

Liked: Cleanliness, staff & service

Decent hotel right on the beach!

The rooms and overall facilities reminded us of the Club Med. Not very fancy but functional and decent. The location is great and close to the Marina and all the restaurants if you are not selecting the all-inclusive option, which I would recommend. Breakfast is great but lunches and dinners are mediocre.
Stayed 8 nights in Dec 2017

6/10 Okay

dottie, hendersonville tn

Disliked: Room comfort
Not one person spoke English. Nobody there to believe it kntrips with and no suggestions. Couldn't get a taxi to drive us around. Had to book another room because ours was so tiny for three people. Food is as terrible and expensive for what you got. No 4 or 5 stars hotel on island. Even unify spoke French
Stayed 7 nights in Jul 2017

6/10 Okay

Emre, NYC

Liked: Cleanliness
Disliked: Staff & service

Not friendly staff, no wifi in the room

Hotel staff doesn't smile at all. They give you a feeling like you have no other choice. They don't speak English well. No wifi in rooms, you have to go to small pool (there 2 pools), or to the beach to use wifi. Breakfast is not well enough. They close the pool early but private beach open. You cannot swim on the pool because of the security reason but you can swim in the sea in the dark. They don't give you the second towel even though you have reservation for 2 but you are staying in the room only yourself. Towel is very important for them which is ridiculous.
Stayed 2 nights in Jul 2017

4/10 Poor

K, Andover, UK

Disliked: Staff & service, property conditions & facilities

A disappointment

I'm not sure that 'hotel' really expresses what this place is about. Many of the studio apartments which constitute the accommodation appear to be on long lets. For shorter term visitors there are full board, half-board, B&B and no meals options; most visitors appeared to be on full board. You can purchase individual meals but they are very poor value and we were surprised that the mainly French clientele were prepared to put up with the quality. There is little or no service eg bags not carried to the room. Few staff speak English. About a week before we arrived I emailed to ask for directions from the airport - no reply. The room was cleaned daily, including clean sheets. The whole complex could do with a make over. The balcony lock in our room was broken so holes had been bored in the doors which can now be secured with a 6" masonry nail through the holes. The grounds were pleasant, although the pool wasn't opened until 9am.

8/10 Good

Miss Cambridge

Liked: Cleanliness, staff & service, room comfort

Hotel Could Use An Upgrade

The hotel was nice but could use an upgrade. The free breakfast that the hotel gave was excellent. They also offer an all inclusive package. The beach out back was more like a manmade beach. To get into the water you have to walk down 4 extremely slippery stairs.

2/10 Terrible

Bev, Brooklyn, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A cheap motel is better than this place.

I would not stay there again even if it's for free. Look looks like a cheap motel. No internet service for my entire stay, sheets were stained, bed looks cheap, water bugs & spiders in room, no fridge & coffee maker, bathroom faucet leaked all over counter top, towels were old and hard, no wash cloths, no adaptor to convert electricity. Horrible place!

6/10 Okay

SL, New Jersey, USA

Disliked: Property conditions & facilities, room comfort

Just Ok for 1 night but disappointing

Room in a noisy area, on the parking lot. Lots of groups. No nice area to stay Bar is noisy with group animation

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The hotel is obviously targeted at all inclusive customers. Not much fun for individual travelers that don't like animated activities throughout the day and at night.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unorganized mess

The hotel staff was nice but didn't seem to know what they were doing. They didn't have my information on file wen I arrived and kept asking me to pay after I had told them several times that we paid in advance through hotels.com. Finally, they ended up charging my friend $600 to her credit card without her consent and now we are in the process of getting the money back since we essentially paid them twice for the room. The room themselves are older and not updated but that is forgivable due to the excellent location of the hotel. There are nicer hotels in the area for more so it really comes down to why you are willing to pay.