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Richland Riverfront Hotel, an Ascend Hotel Collection Member

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Richland Riverfront Hotel, an Ascend Hotel Collection Member

Exterior
Water view
Desk, laptop workspace, blackout drapes, iron/ironing board
Point of interest
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Breakfast included

Explore the area

Map
50 Comstock Street, Richland, WA, 99352
  • Howard Amon Park
    7 min walk
  • Richland - Benton City Loop
    11 min walk
  • Columbia River Exhibition of History, Science and Technology
    12 min walk
  • Richland, WA (RLD)
    9 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Lodge at Columbia Point

Pool
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (1003)
The price is $170
per night
$192 total
includes taxes & fees
Jan 8 - Jan 9
The Lodge at Columbia Point

About the neighborhood

Richland

With a stay at Richland Riverfront Hotel, an Ascend Hotel Collection Member in Richland (South Richland), you'll be within a 5-minute drive of Howard Amon Park and Columbia Point Golf Course. .This family-friendly hotel is 1.3 mi (2.1 km) from Kadlec Regional Medical Center and 3.4 mi (5.5 km) from Bookwalter Winery.

What's nearby

  • Howard Amon Park - 7 min walk
  • Richland - Benton City Loop - 11 min walk
  • Columbia Point Golf Course - 19 min walk
  • Kadlec Regional Medical Center - 3 min drive
  • Toyota Center - 8 min drive

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • ‪Wendy's - ‬19 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Flight Tap & Table - ‬2 min drive
  • ‪Roasters Coffee - ‬7 min walk

About this property

Richland Riverfront Hotel, an Ascend Hotel Collection Member

Art Deco Richland hotel in South Richland with free breakfast
Richland Riverfront Hotel, an Ascend Hotel Collection Member offers 136 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Richland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 136 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including a spa tub, a sauna, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, an arcade/game room, and wedding services.
Enjoy Mexican cuisine at Salud Bar & Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Richland? This hotel has 720 square feet (67 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Salud Bar & Kitchen - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Salud Bar & Kitchen

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (720 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 6.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Richland Riverfront Hotel, an Ascend Hotel Collection Member Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 175 out of 495 reviews" "
Rating 8 - Good. 130 out of 495 reviews" "
Rating 6 - Okay. 84 out of 495 reviews" "
Rating 4 - Poor. 50 out of 495 reviews" "
Rating 2 - Terrible. 56 out of 495 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
I give good or better ratings for staff and facilities. I gave the poor overall rating because we were given an additional charge on arrival for “amenities “. I was told this charge was for things like, Wi-Fi, breakfast and the pool area. These were implied to be free. When I paid in advance, I was given to believe I had paid in full. We will never stay there again nor any “Choice” facility.
Stayed 1 night in Sep 2024

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Francisco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good place for business travelers.
Stayed 1 night in Sep 2024

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a night stay.
Stayed 1 night in Aug 2024

8/10 Good

Ana, Mexico City

Traveled with family
Liked: Cleanliness, staff & service
I didnt likeBed setting
Stayed 2 nights in Sep 2024

6/10 Okay

Rajah

Stayed 1 night in Sep 2024

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Was here for Ironman 70.3. Close enough to the course and great views of the river. Clean and well maintained
Stayed 2 nights in Sep 2024

6/10 Okay

Lesley

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It says it has a terrace but it is part of the restaurant and not usable unless dining in the restaurant. Staff were not customer service focused
Stayed 3 nights in Sep 2024

8/10 Good

Brad

Business traveler, Traveled with family
Good sized room
Stayed 2 nights in Sep 2024

8/10 Good

Seth

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
staff were a bit standoffish
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin and interface with front desk was difficult and not welcoming. We asked for a late checkout and were granted it but then in the morning when confirmed, we were told it was not feasible. Housekeeping banged loudly on door interrupting a phone call and trying to enter at 11 when we had confirmed 12. Overall very disappointing even in the face of low expectations due to mistake on part of VRBO that landed us there. Won’t be back.
Stayed 1 night in Sep 2024

8/10 Good

Jon

Traveled with family
Liked: Cleanliness
Things were neat and clean, but I'm going to have to take up the price with Expedia because i got overcharged for the room
Stayed 2 nights in Sep 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities
Great location for the 70.3 race. Room was comfortable & had all needed amenities. Plumbing needs some attention as the sink wouldn’t drain properly & the toilet kept malfunctioning.
Stayed 2 nights in Sep 2024

10/10 Excellent

Samuel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many activities! Beds could be better. Spartan, but big rooms. All amenities you need.
Stayed 2 nights in Sep 2024

8/10 Good

Angi

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Byron

Need a reciept please
Stayed 2 nights in Sep 2024

10/10 Excellent

Lyneve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Allyson

Stayed 2 nights in Aug 2024

10/10 Excellent

Ethan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to book, good price, knowledgeable staff and great ambience with the river near by for a sunset walk!
Stayed 1 night in Sep 2024

10/10 Excellent

Romel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t recommend this place enough!
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has been upgraded and is now in excellent condition, staff was helpful, the pool is the best in town. The restaurant on the poperty is great and the proprieter, Chris was fantastic behind the bar and provided amazing service. I won't stay anywhere else in Tri-Cities.
Stayed 3 nights in Aug 2024

6/10 Okay

Johnine

Stayed 1 night in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024