It was OK. Staff definitely very nice and helpful! I was supposed to be in Cortile di Venere, but I got room in a place round the corner. Paid Superior room, but I feel I didn’t get one, instead got a classic room. If not, I would not understand why this would be Superior. Pictures definitely don’t meet expectations and do not fit to how the real room looked like, room was too small, but was OK for one person for two nights. I initially wanted to call hotels.com to discuss the situation, but I eventually gave up as it was clean and I was lazy. The room itself was clean and even cleaned up properly when I was gone, I was surprised (in a positive way). Fridge is not in the room, but was allowed to use the one in breakfast area. Breakfast was OK! Internet was not working from time to time.