With a stay at Madison Plaza Townsville, you'll be centrally located in Townsville, within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill. .This hotel is 0.9 mi (1.4 km) from Queens Gardens and 1.3 mi (2 km) from Townsville Entertainment & Convention Centre.
What's nearby
Castle Hill - 6 min walk - 0.4 miles
Queensland Country Bank Stadium - 10 min walk - 0.6 miles
Magnetic Island Ferry Terminal - 17 min walk - 0.9 miles
Strand Park - 3 min drive - 1.4 miles
Townsville Entertainment & Convention Centre - 3 min drive - 1.3 miles
Getting around
Townsville Station - 2 min drive
Townsville, QLD (TSV) - 7 min drive
Restaurants
McDonald's - 2 min walk
Cowboys Leagues Club - 3 min walk
Victoria Bridge - 4 min walk
City Lane & City Arcade - 2 min walk
The TapHouse Townsville - 3 min walk
About this property
Madison Plaza Townsville
Central Townsville hotel connected to a shopping center, a quick walk to Castle Hill
Madison Plaza Townsville offers 93 accommodations with DVD players and irons/ironing boards. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested. Cribs/infant beds (surcharge) are also available.
Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and DVD players are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
Featured amenities include luggage storage, laundry facilities, and an elevator. Limited parking is available onsite.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (AUD 15 per night)
Limited onsite parking
Things to do
TV in common areas
Family friendly
Crib (surcharge)
DVD player
In-room refrigerator
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Vending machine
Guest services
Housekeeping (on request)
Accessibility
Elevator
More
1 building
5 floors
Banquet hall
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Crib (surcharge)
Bathroom
Free toiletries
Hair dryer (on request)
Towels provided
Entertainment
DVD player
LCD TV
Food and drink
Electric kettle
Refrigerator
Tea bags/instant coffee
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Mobile key entry
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day
Cribs (infant beds) are available for AUD 10.0 per night
Property payment types
Important information
Optional extras
Nearby parking fee: AUD 15 per night (1312 ft away)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: AUD 10.0 per night
Rollaway bed fee: AUD 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Property is also known as
Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The rooms are quite old and dated - not really an issue as the bed was comfortable and the room furnishings and bathroom were clean. The carpet needs a good clean .. it felt old and sticky, the window was so dirty people prior to me had written messages in the grime, which was a shame as the sunrise would have been beautiful. The hotel advertised that it was full service and I selected daily service at check-in however my bed remained unmade and all the ‘service’ included was fresh towels.
I cancelled my room just after booking it well before there cut of time. And they took money from my account after cancellation for the room i cancelled and did not refund it. Bloody scammers
Shannan
Stayed 1 night in Aug 2024
6/10 Okay
Doug
Aug 15, 2024
Disliked: Property conditions & facilities
Needs some updates and a good cleaning
Doug
Stayed 1 night in Aug 2024
6/10 Okay
Peter
Business traveler
Aug 12, 2024
Disliked: Staff & service
If the front desk is going to be manned then it should be manned. Had to wait while a room was sorted for other guests. Reception staff should have been backing up especially as they began the shift.
Peter
Stayed 1 night in Aug 2024
8/10 Good
malcolm
Traveled with family
Aug 8, 2024
Liked: Cleanliness, staff & service, room comfort
No pan for cooking
No microwave
Bath very difficult to get out of.
Paying for parking not mentioned in promotions
Last minute decision as another hotel cancelled my booking, stains all over the carpet, shower and bathroom not clean, dust everywhere, blind couldn’t be opened, soap dispenser broken, the lift was right next to the room so could hear all night, and the walls are paper thin, could hear other drunk guests talking until 2am.
Oh wow, the whole hotel is run down but our room was something out of a horror movie. It was like low class members of society lived in the family room and left terrible wear and tear.
Upon arrival to our room, we noticed that someone had once tried to break into the door and left parts of the door broken away and gashed.
The food/faeces or blood marks on the walls, seats and curtains were disturbing. In what they call 'an executive family suite' were only 2 single seats in the living room that we had to cover with towels as they were so dirty. Oh and we found a knife facing upwards in the couch, which proves they have not been cleaned.
Previous tenants' food were still on the floor in the room and so much hair was stuck in the bath drain that we were too scared to put the plug in. The bathroom sink took up to a minute to drain as it was so clogged with residue.
The lights in one room didn't work at all and the main bedroom was so close to being out too.
We tried to spend our time out of the room as it was so u pleasant to be in. We are so dissapointed.
The supervisor's response was that if we are so unhappy we can check out.
The staff member on duty was very good and tried to come clean the room for us from the reception duty she was on. She even added that other people had found blood in their room that had not been cleaned up. The cleaners just went in wiped it and left.
Such a horrible experience
First I tried to call several times throughout business hours and it went straight to an answering machine kept telling me it was outside of business hours even though it wasn’t.
The lady at the counter was very nice and pleasant
Then when I got into my room, I found the bed was broken and the TV didn’t work. 516.
Shower cream empty, two cups one saucer, not real clean - old needing some TLC.
Gave advice to park on street as cheaper, unfortunately it meant our car was towed due to street markets - so cost more in the end!!
Stan
Stayed 2 nights in Jul 2024
2/10 Terrible
Anita
Traveled with partner
Jul 21, 2024
Disliked: Property conditions & facilities
There was dry blood on the sheet. The curtains fell down.