4/10 Poor
Sulina
Traveled with group
Sep 24, 2024
Disliked: Cleanliness
Some staff at front desk were nice & helpful but one staff had low energy responding to questions, not so helpful. The in-change person of cleaning team and restaurant team was very energetic lady. Unfortunately, one of her cleaning workers was unresponsive to my request for bath soap/shampoo. We have had three guests in a room but were given a set of Products. Worker said, “ your family is able to share, don’t need two more set of bathroom products”. Avoided to argue with her. I ended up go to the front desk for supplies. Also the coffee maker was very dirty, inside looked like molds. Asked front desk to get a clean one but never saw any worker to bring in another coffee maker. We had to go to front desk again. Poor service from some workers.
Sulina
Stayed 2 nights in Sep 2024