Chelsea Hotel, Toronto

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chelsea Hotel, Toronto

Lobby
2 indoor pools, sun loungers
Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Exterior
Point of interest

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Pool

Explore the area

Map
33 Gerrard St W, Toronto, ON, M5G1Z4
  • Downtown Yonge
    1 min walk
  • The Hospital for Sick Children
    4 min walk
  • Yonge-Dundas Square
    5 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    17 min drive

Room options

Studio, 1 King Bed with Sofa bed, Kitchenette

  • 374 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Executive Room, 1 King Bed

  • 315 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Double Room

  • 315 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (Chelsea)

  • 275 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Chelsea)

  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Chelsea)

  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Toronto

With a stay at Chelsea Hotel, Toronto, you'll be centrally located in Toronto, within a 10-minute walk of Yonge-Dundas Square and CF Toronto Eaton Centre. .This family-friendly hotel is 0.8 mi (1.2 km) from Art Gallery of Ontario and 1 mi (1.5 km) from Hockey Hall of Fame.

What's nearby

  • Yonge-Dundas Square - 5 min walk - 0.3 miles
  • CF Toronto Eaton Centre - 6 min walk - 0.4 miles
  • Scotiabank Arena - 3 min drive - 1.2 miles
  • CN Tower - 4 min drive - 1.6 miles
  • Rogers Centre - 4 min drive - 1.8 miles

Getting around

  • College Station - 5 min walk
  • Union Station - 8 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 17 min drive

Restaurants

  • ‪Aura Sushi - ‬1 min walk
  • ‪Thai on Yonge - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Congee Queen 皇后名粥 - ‬2 min walk
  • ‪Hailed Coffee - ‬1 min walk

About this property

Chelsea Hotel, Toronto

Family-friendly Toronto hotel in Downtown Toronto with 2 restaurants
Chelsea Hotel, Toronto offers 1590 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
Stay in one of 1590 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Dip into one of the 2 indoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Toronto? This hotel has 5199 square feet (483 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Chelsea Hotel, Toronto has 2 restaurants serving breakfast, lunch, and dinner.
The Market Garden - This restaurant serves brunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Elm Street Bar & Lounge - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Arabic, Chinese (Mandarin), Croatian, Dutch, English, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Lao, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (CAD 39 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 27 to 33 for adults and CAD 8 to 16 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Elm Street Bar & Lounge
  • The Market Garden

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 5,199 square feet of conference space
  • Business center

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 27 to 33 for adults, and CAD 8 to 16 for children
  • Covered self parking fee: CAD 39 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Chelsea Hotel, Toronto Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 4171 out of 9815 reviews" "
Rating 8 - Good. 2941 out of 9815 reviews" "
Rating 6 - Okay. 1551 out of 9815 reviews" "
Rating 4 - Poor. 718 out of 9815 reviews" "
Rating 2 - Terrible. 434 out of 9815 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luis, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a fantastic place to stay..!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities
Very basic
Stayed 1 night in Sep 2024

6/10 Okay

Naji

Liked: Staff & service, property conditions & facilities
Parking was expensive
Stayed 1 night in Aug 2024

8/10 Good

Jan

Traveled with family
Liked: Cleanliness
Wifi was horrible but very convenient that you can find many stores close by.
Stayed 3 nights in Aug 2024

6/10 Okay

Robin

Business traveler
Disliked: Staff & service, property conditions & facilities
I thought the room nice however it was a non smoking room and reeked of smoke. Someone definitely smoked in the bathroom and it could not have been missed by cleaning staff. Hotel also tried to charge me for three nights of parking and I didn't even have a car. Make sure you check out at the desk and verify all charges.
Stayed 3 nights in Aug 2024

6/10 Okay

Luc

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Amy

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel for my stays in Toronto. Close to plenty of shopping options, still within walking distance to many attractions
Stayed 2 nights in Aug 2024

4/10 Poor

Spyridon

Stayed 1 night in Aug 2024

6/10 Okay

Yuan

Disliked: Cleanliness, property conditions & facilities
facilities are dated
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Room carpet near the entrance door and bathroom was wet and remained wet for next 2 days. Room was very small and congested. OK for just 2 people but definitely small for a family of 4.
Stayed 2 nights in Aug 2024

4/10 Poor

Asma

Traveled with family and small children
Disliked: Property conditions & facilities
N/A
Stayed 3 nights in Aug 2024

8/10 Good

Jamie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good, comfortable, centrally located hotel
This hotel was great for our purpose and seemed to be centrally located to most places we needed to be. An 8-15 min Lyft ride got us to most places and ran about $10-$11 CAD. Pros: The hotel was fairly easy to navigate. Close proximity to most places and cost efficient. Clean and comfortable. Cons: The wait to check in was longer than I would have liked. Standing in line to check in isn’t what anyone wants after a long day of travel or when checking out to catch a flight. Luckily, I was able to go downstairs to reconcile a couple of things the night before our departure and used the express check out option the next morning. Also, we stayed in a room where the corner where our balcony was faced the street. The door to the balcony wasn’t covered by curtains so the sun and lights from the buildings across the street were mildly annoying when trying to sleep. I would stay here again, just not in that room if I had a choice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Marc, Hamilton

Stayed 2 nights in Jul 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Silvia Yin Pan

Liked: Cleanliness, staff & service
Very convenient location . Everything is in walking distance .
Stayed 8 nights in Aug 2024

10/10 Excellent

Ronald Michael

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Chathuraka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Jean Carlos Diaz

Disliked: Cleanliness, staff & service, property conditions & facilities
I rented a room with a bed and they put me in one with a sofa bed that was super uncomfortable. We couldn't sleep the first night. I think they should refund my money for that night since it was really bad. My back still hurts.
Stayed 2 nights in Aug 2024

8/10 Good

Christine

Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable stay downtown Toronto. Walk able to many places, very short uber to others. Were accommodating with slightly early check in. Room was very clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Charis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly-Ray, Bronx

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, gym, spa were beautifully designed and well-run. Accessible? Yes, except that rolling on thick carpeting was a slow go. Got a nice upgrade, but that made adding an extra night a bit complicated. Cafe and housekeeping staffs especially attentive to elderly mother
Stayed 5 nights in Aug 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Nice top floor pool and athletic facilities.
Stayed 1 night in Sep 2024