8/10 Good
Verified traveler
Oct 20, 2024
Liked: Cleanliness
Is this a 3,4,5 star place?
We fell in love with the view from the porch, and envisioned having our morning coffee sitting there watching the boats go by. Unfortunately, there was no coffee maker of any sort.
Due to a knee injury, my husband needs to sleep with a pillow under his knee, but there were no spare pillows( just one allowed per person - we were told that that was the Italian way). In lieu of a pillow we rolled up the bath towels- but had only been given 2 and they were damp each night.
We had been touring for 11 days and were very excited to see the washing machine …. However, it is only available for stays over a week.
The checkin process is nerve racking - you have to pick an exact time to checkin. Our train was late, and there was an extra long line at the car rental place — and even with these delays we thought we were going to make it! But then a tree fell on the road in Como and we were stuck watching the fire department clear the road. Because the hostess works, there is no way to check in other than at your appointed time. We were able to make it there and she gave us a self checkin, but the lack of flexibility is tough when you are traveling.
Unfortunately, the internet was not working, and my husband works while traveling. I repeatedly tried to get some help from the hostess, but it was never fixed.
The apartment is in a beautiful place and was very clean,- but very “bare bones”. There was no welcoming note, just a notice of about 20 things we should not do while there.
Verified traveler
Stayed 3 nights in Sep 2024