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Skotel Alpine Resort

3.5 star property

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Photo gallery for Skotel Alpine Resort

Indoor spa tub
Spa
Land view from property
Individually decorated, individually furnished, free WiFi, bed sheets
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Hot Tub
  • Breakfast available
  • Laundry

Explore the area

Map
Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951
  • Tongariro National Park Whakapapa Visitor Centre
    ‪4 min walk‬
  • Tongariro National Park
    ‪5 min drive‬
  • Whakapapa Ski Area
    ‪9 min drive‬

Room options

View all photos for Superior Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ngauruhoe Room

Ngauruhoe Room | Individually decorated, individually furnished, free WiFi, bed sheets

Ngauruhoe Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Individually decorated, individually furnished, free WiFi, bed sheets

Family Room

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Backpacker Queen En-suite

Backpacker Queen En-suite | Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Queen En-suite

  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Backpacker Bunk - Shared Bathroom

Backpacker Bunk - Shared Bathroom | Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Bunk - Shared Bathroom

  • 81 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Cabin

Cabin | Individually decorated, individually furnished, free WiFi, bed sheets

Cabin

  • 409 sq ft
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Queen Room

Queen Room | Individually decorated, individually furnished, free WiFi, bed sheets

Queen Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ruapehu Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ruapehu Room

  • 172 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Backpacker Double, Shared Bathroom

Backpacker Double, Shared Bathroom | Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Double, Shared Bathroom

  • 81 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Standard Queen Room | Individually decorated, individually furnished, free WiFi, bed sheets

Standard Queen Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tongariro Room

Tongariro Room | Individually decorated, individually furnished, free WiFi, bed sheets

Tongariro Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Backpacker, Shared bathroom

Family Backpacker, Shared bathroom | Individually decorated, individually furnished, free WiFi, bed sheets

Family Backpacker, Shared bathroom

  • 81 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Cabin

Individually decorated, individually furnished, free WiFi, bed sheets

Cabin

  • Sleeps 6
  • 2 Twin Bunk Beds and 1 Queen Bed

View all photos for Tongariro Room

Individually decorated, individually furnished, free WiFi, bed sheets

Tongariro Room

  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Ngauruhoe Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ngauruhoe Room

  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Family Room

Individually decorated, individually furnished, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Backpacker Bunk Room with Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Bunk Room with Shared Bathroom

  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Superior Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Queen Room With Ensuite

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Queen Room With Ensuite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ruapehu Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ruapehu Room

  • Sleeps 2
  • 1 Twin Bed and 1 Queen Bed

View all photos for Backpacker Family Room with Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Family Room with Shared Bathroom

  • Sleeps 5
  • 2 Twin Bunk Beds and 2 Queen Beds

View all photos for Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Double Room With Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Double Room With Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

Family Suite

  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 2 Twin Bunk Beds

King Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Restaurant

The Park Hotel Ruapehu

  • Hot Tub
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (1002)
The price is $73
per night
$85 total
includes taxes & fees
Mar 29 - Mar 30
The Park Hotel Ruapehu

About the neighborhood

Whakapapa

With a stay at Skotel Alpine Resort in Tongariro National Park, you'll be in the historical district, within a 5-minute drive of Tongariro National Park and Taranaki Falls. .This family-friendly hotel is 0.2 mi (0.3 km) from Tongariro National Park Whakapapa Visitor Centre and 0.6 mi (1 km) from Mt Ngauruhoe.

What's nearby

  • Tongariro National Park Whakapapa Visitor Centre - 4 min walk - 0.3 miles
  • Taranaki Falls - 1 min drive - 0.1 miles
  • Mt Ngauruhoe - 4 min drive - 0.7 miles
  • Tongariro National Park - 5 min drive - 4.0 miles
  • Whakapapa Ski Area - 9 min drive - 4.6 miles

Getting around

  • Taupo (TUO) - 76 min drive

Restaurants

  • ‪Lorenz's Bar and Cafe Ruapehu - ‬9 min drive
  • ‪Tussock Bar and Restaurant - ‬4 min walk

About this property

Skotel Alpine Resort

Family-friendly ski hotel with restaurant
Skotel Alpine Resort offers 48 accommodations. Each accommodation is individually furnished and decorated. This Tongariro National Park hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 48 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected.
Spend the day on the slopes, or enjoy recreational amenities including a hot tub and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage. Guests can catch a ride on the shuttle (surcharge), which operates within 50 kilometers.
You can enjoy a meal at the restaurant serving the guests of Skotel Alpine Resort, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include luggage storage, laundry facilities, and a library. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Skotel Alpine Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 50 km
  • Train station pick-up and drop-off shuttle (surcharge) from 8:00 AM to 4:00 PM
  • Bus station shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 27 to 30 for adults and NZD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Built in 1986
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Friday, and Saturday:
  • Full-service spa
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35 per night
Cribs (infant beds) are available for NZD 15 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 27 to 30 for adults, and NZD 15 to 15 for children
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Skotel Alpine Backpackers
Skotel Alpine Resort Hotel & Backpackers
Skotel Alpine Resort Hotel & Backpackers Whakapapa
Skotel Alpine Resort Whakapapa
Skotel Alpine Resort
Skotel Alpine Whakapapa
Skotel Alpine
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Tongariro National Park
Skotel Alpine Resort Hotel Backpackers
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park

Skotel Alpine Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 284 out of 740 reviews
Rating 8 - Good. 306 out of 740 reviews
Rating 6 - Okay. 108 out of 740 reviews
Rating 4 - Poor. 31 out of 740 reviews
Rating 2 - Terrible. 11 out of 740 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Stayed 1 night in Oct 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is hiker friendly!
I like their packed lunch!
Stayed 2 nights in Nov 2024

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I understand the appeal of Skotel - a quaint, Kiwi escape in the middle of Tongariro National Park - and while both the meal at their restaurant and the gym/sauna/spa facilities pleasantly surprised me, the resort does have a couple let downs holding it back. Firstly, and importantly, the hotel is extremely isolated - in the summer months there is NOTHING happening in Whakapapa, and the nearest ‘town’ is at least a 20 minute drive away, even if you just want groceries and the like. Also, the room and en-suite bathroom were definitely smaller than we expected. However, I must admit I did have a comfortable sleep there and the stay is certainly more than suitable for a night after a day of exploring the park.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazing value. Loved the vibe. Friendly staff. Sustainability efforts. Beautiful setting.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Staff & service
Good location very basic rooms.
Great location and food. Friendly helpful staff. The rooms were a bit worn and awkward, but servicable.
Stayed 2 nights in Dec 2024

2/10 Terrible

Kamlesh

Stayed 1 night in Nov 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
We had a good stay. Like other people have mentioned, the walls are thin and you can hear people talking next door, but the room was cozy. We had a bunk bed with another single twin bed. It was unexpected that we had to book time in the hot tub and pay $5 for 30 minutes. The scenery around the hotel is beautiful and it's quiet and dark during the night.
Stayed 2 nights in Nov 2024

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for multiple hikes.
Stayed 2 nights in Nov 2024

6/10 Okay

Vasilina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Yu

Stayed 1 night in Nov 2024

10/10 Excellent

Ten Key

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time in our chalet. It was spacious and had everything we needed. The hiking and scenery was perfect.
Stayed 2 nights in Nov 2024

8/10 Good

Bryan

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ferdi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with beautiful views and great walking trails
Stayed 1 night in Nov 2024

2/10 Terrible

Jenbelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kierlyn

Stayed 2 nights in Oct 2024

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal walking base
Stayed 2 nights in Nov 2024

8/10 Good

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was best so far room are close and you can hear your neighbors
Stayed 2 nights in Nov 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for access to the mountain.
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Friendly and accommodating. Good hot showers. Good view.
Stayed 1 night in Nov 2024

10/10 Excellent

Roddena

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lovely staff, great location
Stayed 2 nights in Oct 2024

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2024

8/10 Good

Robyn

Liked: Cleanliness
We liked being able to use the backpackers kitchen facility option, as we were staying in the other end of the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Quinn

Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
The walls of the hotel are very thin. We could hear our neighbours on all sides - including the other side of the corridor. The rooms have a sink, however the piping is extremely loud so was woken a few times in the night by other people running the tap. The showers and bathrooms were somewhat clean, but very very cold!
Stayed 3 nights in Oct 2024