Tokyu Stay Shinjuku Eastside

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tokyu Stay Shinjuku Eastside

Exterior
Meeting facility
Terrace/patio
Reception
Soundproofing, iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022
  • Samurai Museum
    6 min walk
  • Okubo Park
    8 min walk
  • Isetan Department Store Shinjuku
    9 min walk
  • Tokyo (HND-Haneda)
    52 min drive

Room options

STAY BEAUTY and CARE ROOM Non-Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

Comfort Double Room with desk, Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin Room Single Use, Non Smoking

  • 441 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Superior Twin Room Single Use, Non Smoking

  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Residential Twin Room Single Use, Non Smoking

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Comfort Twin Room Single Use, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Residential Twin Room, Non Smoking

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Comfort Twin Room, Non Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

Residential Double Room, Non Smoking

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

Comfort Double Room Single Use with desk, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Residential Double Room Single Use, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room Single Use with table, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room, Non Smoking

  • 441 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Superior Twin Room, Non Smoking

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Garden Suite, Non Smoking

  • 743 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Adjoining Room A, Non Smoking

  • 474 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Adjoining Room B, Non Smoking

  • 678 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

Comfort Double Room with table, Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

Superior Twin room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Residential Double Room

  • Sleeps 2
  • 1 Queen Bed

Comfort Twin Room

  • Sleeps 2
  • 2 Twin Beds

Comfort Double Room with table

  • Sleeps 2
  • 1 Queen Bed

Universal Room

  • Sleeps 2
  • 2 Twin Beds

Terrace Room

  • Sleeps 2
  • 1 Queen Bed

STAY BEAUTY&CARE ROOM

  • Sleeps 2
  • 1 Twin Bunk Bed

Deluxe Twin Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Garden Suite

  • Sleeps 3
  • 1 King Bed

Adjoining Room A

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Residential Twin Room

  • Sleeps 2
  • 2 Twin Beds

Adjoining Room B

  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

Comfort Double Room with desk

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room Non Smoking(2)

  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room Non Smoking(2)

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Tokyo

With a stay at Tokyu Stay Shinjuku Eastside in Tokyo (Shinjuku), you'll be within a 5-minute drive of Shinjuku Gyoen National Garden and Tokyo Metropolitan Government Building. .This hotel is 3.1 mi (5 km) from Shibuya Crossing and 3.2 mi (5.1 km) from Tokyo Imperial Palace.

What's nearby

  • Isetan Department Store Shinjuku - 9 min walk
  • Shinjuku Gyoen National Garden - 16 min walk
  • Tokyo Metropolitan Government Building - 3 min drive
  • Waseda University - 4 min drive
  • Meiji Jingu Shrine - 5 min drive

Getting around

  • Higashi-shinjuku Station - 2 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Haneda Airport (HND) - 52 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪THE SMOKIST COFFEE 東新宿店 - ‬2 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬2 min walk
  • ‪Tully's Coffee - ‬2 min walk
  • ‪松屋 - ‬2 min walk

About this property

Tokyu Stay Shinjuku Eastside

Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden
Tokyu Stay Shinjuku Eastside offers 208 accommodations with all-in-one washer/dryers and slippers. Rooms open to patios. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Tokyo hotel provides complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 208 guestrooms featuring refrigerators and Smart televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 7 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,870 per person

Things to do

  • TV in common areas

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1870 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and window guards
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel, toothbrush, nightwear exchange are provided daily.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Shinjuku East Side
Tokyu Stay Shinjuku Eastside Hotel
Tokyu Stay Shinjuku Eastside Tokyo
Tokyu Stay Shinjuku Eastside Hotel Tokyo

Tokyu Stay Shinjuku Eastside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 267 out of 395 reviews" "
Rating 8 - Good. 92 out of 395 reviews" "
Rating 6 - Okay. 19 out of 395 reviews" "
Rating 4 - Poor. 9 out of 395 reviews" "
Rating 2 - Terrible. 8 out of 395 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Louise, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel room was a little smaller than we’d anticipated, but it was comfortable, clean and full of amenities. Loved the washer dryer in the room and the kitchenette facilities. Would happily stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 7 nights in Sep 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a pleasant stay at Tokyu Stay Shinjuku Eastside - rooms were clean, amenities were sufficient. Location wise, it is slightly far out from the main Shinjuku area but there are 2 other stations that are within walking distance from the hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Theresa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience!! Friendly and helpful staff. Would definitely stay here again !
Stayed 2 nights in Sep 2024

10/10 Excellent

Horace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location
The location is great and the room was bigger than we expected. The hotel is also willing to provide other support, such as arranging package shipping Has washer and dryer in the room is a plus
Stayed 3 nights in Sep 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A decent stay for the price point
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee machine wasn't always working, and breakfast hours changed a couple of times, but otherwise very efficient and clean.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside of the main Shinjuku area, making it a walk to get to. However, there’s another station nearby and this also makes it a relatively quiet area to stay - great for those who prefers this
Stayed 4 nights in Sep 2024

10/10 Excellent

Richerlyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The adjoining room is superb and a great option if u have teen kids! Location is also very comvenient. walking distance from train stations, 24hr kmobini stores and affordable restaurants.
Stayed 4 nights in Sep 2024

8/10 Good

Decelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Nataliya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and pleasant!
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast with a lot of choices. We enjoyed rooms 921 and 922, but one of the rooms did not have Kleenex-type tissue, and a few extra hand towels would have been nice to have in the room.
Stayed 6 nights in Aug 2024

6/10 Okay

Lily

Clean hotel, but no English service at night shift
Stayed 5 nights in Jul 2024

10/10 Excellent

alfonso

Stayed 2 nights in Aug 2024

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Alexander

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Below average check-in, person at the desk took our party name, had me fill out an occupation form, and handed me the room keys. She didn’t explain anything about the property, area, elevators, or the room. Other than that the room was just about average for the Tokyo area. No multi-lingual instructions for the washer/ dryer unit so I had to hold my phone up to the thing with google translate running to get my first couple loads going.
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura I

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyo stay made our first trip to Tokyo seamless and easy
Stayed 7 nights in Jun 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was conveniently located in Shinjuku; it is about a 15 mins walk to the Shinjuku subway station. The room was spacious and the in room washer/dryer was a blessing. The simplicity in its modern decor is a nice touch.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Yanan

Stayed 5 nights in Jul 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

Myla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 5 stayed in 2 connecting rooms and it has everything we needed. The other room had 3 beds and the other one had a queen sized bed. It was pretty quiet at night. The AC was more than enough to cool us down during the heatwave of July. Never had a problem with any smells or any amenities at the hotel. They have free coffee 24/7 near the lobby. The breakfast has a lot of options both Japanese and western. The people at the check-in counter were all very helpful with all of our needs including safe keeping of our big luggages prior and post check out. I would gladly stay here again when I come back
Stayed 2 nights in Jul 2024

8/10 Good

Selina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too far from the core Shinjuku area
Stayed 1 night in Jul 2024