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Tokyu Stay Shinjuku Eastside

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku Eastside

Exterior
Reception
Soundproofing, iron/ironing board, free WiFi, bed sheets
Meeting facility
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022
  • Isetan Department Store Shinjuku
    ‪9 min walk‬
  • Shinjuku Gyoen National Garden
    ‪16 min walk‬
  • Waseda University
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪52 min drive‬

Room options

View all photos for STAY BEAUTY and CARE ROOM Non-Smoking

STAY BEAUTY and CARE ROOM Non-Smoking | Soundproofing, iron/ironing board, free WiFi, bed sheets

STAY BEAUTY and CARE ROOM Non-Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Comfort Double Room with desk, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with desk, Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room Single Use, Non Smoking

  • 441 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room Single Use, Non Smoking

  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Residential Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room Single Use, Non Smoking

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room Single Use, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Residential Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room, Non Smoking

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Residential Double Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Double Room, Non Smoking

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room Single Use with desk, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room Single Use with desk, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Double Room Single Use, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room Single Use with table, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room Single Use with table, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

  • 441 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Garden Suite, Non Smoking

Terrace/patio

Garden Suite, Non Smoking

  • 743 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Adjoining Room A, Non Smoking

Adjoining Room A, Non Smoking | Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room A, Non Smoking

  • 474 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Adjoining Room B, Non Smoking

Adjoining Room B, Non Smoking | Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room B, Non Smoking

  • 678 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Comfort Double Room with table, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with table, Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Residential Double Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room with table

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with table

  • Sleeps 2
  • 1 Queen Bed

View all photos for Universal Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Universal Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Terrace Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Terrace Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for STAY BEAUTY＆CARE ROOM

Soundproofing, iron/ironing board, free WiFi, bed sheets

STAY BEAUTY＆CARE ROOM

  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Deluxe Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Garden Suite

Soundproofing, iron/ironing board, free WiFi, bed sheets

Garden Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Adjoining Room A

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room A

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Residential Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Adjoining Room B

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room B

  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

View all photos for Comfort Double Room with desk

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with desk

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room Non Smoking（2）

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room Non Smoking（2）

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room Non Smoking（2）

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room Non Smoking（2）

  • Sleeps 2
  • 2 Twin Beds

Stay Concept Room C

  • Sleeps 3
  • 1 Twin Bunk Bed

Stay Concept Room A

  • Sleeps 3
  • 1 Double Bunk Bed and 1 Twin Bunk Bed

Stay Concept Room B

  • Sleeps 3
  • 1 Twin Bunk Bed

Similar properties

Terrace/patio

Hotel Gracery Shinjuku

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
4.5 out of 5, Wonderful, (2904)
The price is $507
per night
$613 total
includes taxes & fees
Mar 29 - Mar 30
Hotel Gracery Shinjuku

About the neighborhood

Tokyo

With a stay at Tokyu Stay Shinjuku Eastside in Tokyo (Shinjuku), you'll be within a 5-minute drive of Shinjuku Gyoen National Garden and Tokyo Metropolitan Government Building. .This hotel is 3.1 mi (5 km) from Shibuya Crossing and 3.2 mi (5.1 km) from Tokyo Imperial Palace.

What's nearby

  • Isetan Department Store Shinjuku - 9 min walk - 0.5 miles
  • Shinjuku Gyoen National Garden - 16 min walk - 0.9 miles
  • Waseda University - 4 min drive - 1.7 miles
  • Meiji Jingu Shrine - 5 min drive - 2.2 miles
  • Tokyo Dome - 6 min drive - 3.9 miles

Getting around

  • Higashi-shinjuku Station - 2 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Haneda Airport (HND) - 52 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪THE SMOKIST COFFEE 東新宿店 - ‬2 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬2 min walk
  • ‪Tully's Coffee - ‬2 min walk
  • ‪松屋 - ‬2 min walk

About this property

Tokyu Stay Shinjuku Eastside

Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden
Tokyu Stay Shinjuku Eastside offers 208 accommodations with all-in-one washer/dryers and slippers. Rooms open to patios. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Tokyo hotel provides complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 208 guestrooms featuring refrigerators and Smart televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 7 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,870 per person

Things to do

  • TV in common areas

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1870 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel, toothbrush, nightwear exchange are provided daily.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Shinjuku East Side
Tokyu Stay Shinjuku Eastside Hotel
Tokyu Stay Shinjuku Eastside Tokyo
Tokyu Stay Shinjuku Eastside Hotel Tokyo

Tokyu Stay Shinjuku Eastside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 276 out of 413 reviews
Rating 8 - Good. 99 out of 413 reviews
Rating 6 - Okay. 21 out of 413 reviews
Rating 4 - Poor. 9 out of 413 reviews
Rating 2 - Terrible. 8 out of 413 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

SURAJ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic stay to kick off our 2 weeks in Japan. The room was clean and a good size. Fantastic shower and comfortable bed. Having a washer/dryer in the room was very useful. The staff were fantastic and managed transporting our luggage to our next hotel. Lots of choice at breakfast, including traditional Japanese options. Would definitely recommend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yuk Yu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints
Stayed 2 nights in Nov 2024

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great ammenities.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2024

10/10 Excellent

Baochau

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay here! It is in a nice area, and very convenient to shops/restaurants/train stations. Highly recommend
Stayed 5 nights in Nov 2024

8/10 Good

Matthew

Stayed 2 nights in Nov 2024

10/10 Excellent

Wenchee

Stayed 4 nights in Oct 2024

10/10 Excellent

Diana

Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, super clean, felt safe. Room was comfortable. The staff was nice.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Brett

Traveled with partner
Staff were friendly and incredibly helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Wonderful stay and great location. Breakfast was really good. Spacious room and in-room washer/dryer was great for a long trip.
Stayed 6 nights in Nov 2024

6/10 Okay

Long, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly.
Stayed 3 nights in Oct 2024

8/10 Good

Doug

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was good, not amazing but good. Have the Expectations of a APA hotel, but with a bigger fridge, a Microwave, kettle and single burner cooktop. If felt more like I was renting out a Effeciency than a hotel. When I first got into the room, it smelled musky so I immediately had to turn on the AC (Which the unit is a off brand so the remote was not very functional) and the Air filter. After the first night, we got used to it and it was fine. Everything was smooth sailing from there with the sole exception of how ridiculously slow the elevators are to close the doors. I'm not joking, one time I left my umbrellas on the 9th floor and I had to take it back up to go get them while my girlfriend was waiting. The round trip took 15 minutes which is unacceptable. She honestly thought something went wrong. The problem lies that of the elevator stops on the way down on 2 or 3 floors and it takes 2 minutes for the door to close, it adds up very quickly to a long time waiting. Aside from that the stay was good, the staff was friendly, but I'd probably stay at a Apa or Mitsui garden next time.
Stayed 7 nights in Oct 2024

10/10 Excellent

Matthew Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Oct 2024

10/10 Excellent

Willie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to stay in. Near to train stations.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Stayed 4 nights in Oct 2024

10/10 Excellent

Yean Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located at the quiet area .room still small ( as Japanese rooms are small) Do not provide house keeping service but has a laundry machine provided in the room ! 15 minutes walk to shopping and restaurants. It’s a nice hotel to stay , if you prefer to get back to a nice and quiet place after a long day .
Stayed 3 nights in Oct 2024

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well design hotel. Staff very helpful!

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty close to a subway station. Clean rooms. Nice and helpful staff.
Stayed 5 nights in Oct 2024

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a clean and comfortable hotel. Staff are helpful, washing machine in the room is a plus.
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024