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The Tokyo Station Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Tokyo Station Hotel

Exterior
Exterior
Exterior
Exterior
Minibar, in-room safe, desk, blackout drapes

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • Parking available
  • Breakfast available

Explore the area

Map
1-9-1 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-0005
  • Marunouchi Building
    3 min walk
  • Tokyo International Forum
    9 min walk
  • Imperial Palace East Gardens
    11 min walk
  • Tokyo (HND-Haneda)
    16 min drive

Room options

View all photos for Junior Suite Twin, Non Smoking

Junior Suite Twin, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Junior Suite Twin, Non Smoking

  • 624 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Maisonette King, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Maisonette King, Non Smoking

  • 700 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for South Wing Premium Twin, Smoking

South Wing Premium Twin, Smoking | Minibar, in-room safe, desk, blackout drapes

South Wing Premium Twin, Smoking

  • 538 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for South Wing Deluxe Twin, Smoking

South Wing Deluxe Twin, Smoking | Minibar, in-room safe, desk, blackout drapes

South Wing Deluxe Twin, Smoking

  • 495 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Comfort Queen Room, Non-Smoking/ 26sqm (No view due to adjacent to Tokyo station platform)

Minibar, in-room safe, desk, blackout drapes

Classic Comfort Queen Room, Non-Smoking/ 26sqm (No view due to adjacent to Tokyo station platform)

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Palace Side Deluxe Twin, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace Side Deluxe Twin, Non Smoking

  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Palace Side Comfort Twin, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace Side Comfort Twin, Non Smoking

  • 366 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Dome Side Superior Twin, Non Smoking

Dome Side Superior Twin, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Dome Side Superior Twin, Non Smoking

  • 474 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for South Wing Superior Twin, Smoking

Minibar, in-room safe, desk, blackout drapes

South Wing Superior Twin, Smoking

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Palace View Premium Deluxe Twin, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace View Premium Deluxe Twin, Non Smoking

  • 592 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Palace View Premium Twin, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace View Premium Twin, Non Smoking

  • 559 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Dome Side Comfort Twin, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Dome Side Comfort Twin, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for City View Superior King, Non Smoking

Minibar, in-room safe, desk, blackout drapes

City View Superior King, Non Smoking

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City View Queen, Non Smoking

Minibar, in-room safe, desk, blackout drapes

City View Queen, Non Smoking

  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Non Smoking, City View (Deluxe, Palace View)

Minibar, in-room safe, desk, blackout drapes

Premium Room, Non Smoking, City View (Deluxe, Palace View)

  • 592 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Dome Side King, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Dome Side King, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Non Smoking, City View (Palace View)

Minibar, in-room safe, desk, blackout drapes

Premium Room, Non Smoking, City View (Palace View)

  • 560 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Dome Side Comfort King, Non Smoking

Dome Side Comfort King, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Dome Side Comfort King, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, City View

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Palace Side Comfort King, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace Side Comfort King, Non Smoking

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, City View

Minibar, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, City View

  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Maisonette Twin, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Maisonette Twin, Non Smoking

  • 700 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Palace Side Superior Twin, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace Side Superior Twin, Non Smoking

  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Maisonette Suite King Room, Non-Smoking / 72sqm

Maisonette Suite King Room, Non-Smoking / 72sqm | Minibar, in-room safe, desk, blackout drapes

Maisonette Suite King Room, Non-Smoking / 72sqm

  • 775 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Comfort Twin Room, Non-Smoking / 36sqm

Classic Comfort Twin Room, Non-Smoking / 36sqm | Minibar, in-room safe, desk, blackout drapes

Classic Comfort Twin Room, Non-Smoking / 36sqm

  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Comfort Queen Room, Smoking / 26sqm

Minibar, in-room safe, desk, blackout drapes

Classic Comfort Queen Room, Smoking / 26sqm

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Palace View Premium Deluxe King, Non Smoking

Palace View Premium Deluxe King, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Palace View Premium Deluxe King, Non Smoking

  • 592 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Dome Side Superior King, Non Smoking

Dome Side Superior King, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Dome Side Superior King, Non Smoking

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for City View King Room, Non Smoking

City View King Room, Non Smoking | Minibar, in-room safe, desk, blackout drapes

City View King Room, Non Smoking

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King, Non Smoking

Junior Suite King, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Junior Suite King, Non Smoking

  • 624 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Queen , Non Smoking/ 23sqm(No view due to adjacent to Tokyo station platform)

Minibar, in-room safe, desk, blackout drapes

Classic Queen , Non Smoking/ 23sqm(No view due to adjacent to Tokyo station platform)

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Imperial Suite, Non Smoking

Imperial Suite, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Imperial Suite, Non Smoking

  • 1862 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for South Wing Deluxe King, Smoking

Minibar, in-room safe, desk, blackout drapes

South Wing Deluxe King, Smoking

  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Palace View Superior Twin, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace View Superior Twin, Non Smoking

  • 430 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for City View Superior Twin, Non Smoking

Minibar, in-room safe, desk, blackout drapes

City View Superior Twin, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Palace Side Superior King, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace Side Superior King, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite Twin Room, Non-Smoking / 95sqm

Ambassador Suite Twin Room, Non-Smoking / 95sqm | Minibar, in-room safe, desk, blackout drapes

Ambassador Suite Twin Room, Non-Smoking / 95sqm

  • 1023 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Ambassador Suite King Room, Non-Smoking / 95sqm

Ambassador Suite King Room, Non-Smoking / 95sqm | Minibar, in-room safe, desk, blackout drapes

Ambassador Suite King Room, Non-Smoking / 95sqm

  • 1023 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Maisonette Suite Twin Room, Non-Smoking / 120sqm

Maisonette Suite Twin Room, Non-Smoking / 120sqm | Minibar, in-room safe, desk, blackout drapes

Maisonette Suite Twin Room, Non-Smoking / 120sqm

  • 1292 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Palace Side Superior Twin Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace Side Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Dome Side Superior King Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

Dome Side Superior King Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Superior Twin Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

City View Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Maisonette Twin Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

Maisonette Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for South Wing Superior Twin Room Smoking

Minibar, in-room safe, desk, blackout drapes

South Wing Superior Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for South Wing Premium Twin Room Smoking

Minibar, in-room safe, desk, blackout drapes

South Wing Premium Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Dome Side King Room

Minibar, in-room safe, desk, blackout drapes

Dome Side King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Palace View Premium Deluxe King Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace View Premium Deluxe King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Maisonette King Room Non Smoking

Combined shower/tub, free toiletries, hair dryer, slippers

Maisonette King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for City View King Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

City View King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Comfort Queen Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

Classic Comfort Queen Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Comfort Queen Room Smoking

Minibar, in-room safe, desk, blackout drapes

Classic Comfort Queen Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Dome Side Superior Twin Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

Dome Side Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Palace Side Deluxe Twin Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace Side Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for City View Superior King Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

City View Superior King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for South Wing Deluxe Twin Room Smoking

Minibar, in-room safe, desk, blackout drapes

South Wing Deluxe Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Palace View Premium Twin Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace View Premium Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Palace View Premium Deluxe Twin Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace View Premium Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Twin Non Smoking

Minibar, in-room safe, desk, blackout drapes

Junior Suite Twin Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite King Non Smoking

Minibar, in-room safe, desk, blackout drapes

Junior Suite King Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Palace View Superior Twin Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace View Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Palace Side Comfort Twin Room

Minibar, in-room safe, desk, blackout drapes

Palace Side Comfort Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Comfort Twin Room

Minibar, in-room safe, desk, blackout drapes

Classic Comfort Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Tokyo

With a stay at The Tokyo Station Hotel, you'll be centrally located in Tokyo, within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. .This spa hotel is 0.4 mi (0.7 km) from Tokyo International Forum and 2 mi (3.3 km) from Tokyo Dome.

What's nearby

  • Tokyo International Forum - 9 min walk
  • Tokyo Imperial Palace - 1 min drive
  • Nippon Budokan - 3 min drive
  • Tokyo Tower - 4 min drive
  • Tokyo Dome - 4 min drive

Getting around

  • Tokyo Station - 1 min walk
  • Otemachi Station - 4 min walk
  • Narita Intl. Airport (NRT) - 46 min drive

Restaurants

  • ‪ラーメン雷東京本丸店 - ‬3 min walk
  • ‪築地すし好和 グランスタ丸の内店 - ‬2 min walk
  • ‪ポケモン東京ばな奈 トウキョウステーション - ‬1 min walk
  • ‪格之進ハンバーグ&バル - ‬1 min walk
  • ‪5 Crossties Coffee - ‬3 min walk

About this property

The Tokyo Station Hotel

Hotel with 6 restaurants, near Tokyo Imperial Palace
The Tokyo Station Hotel offers 150 air-conditioned accommodations with minibars and safes. 43-inch LCD televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 43-inch LCD televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Blanc Rouge, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Blanc Rouge - This restaurant serves lunch and dinner.
Sushi AOYAGI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Ristorante & Bar Enoteca - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Yakitori Seo - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Cantonese EN - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 2,100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,700 for adults and JPY 2,850 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants

Restaurants on site

  • Blanc Rouge
  • Cantonese EN
  • Ristorante & Bar Enoteca
  • Sushi AOYAGI
  • Yakitori Seo

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Full-service spa

  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Built in 1915
  • Designated smoking areas
  • Double-glazed windows

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on February 12, 2025, from 1-4 AM. All facilities that use power, including parking garage, air conditioning, and hot water will not be available during this time.
A scheduled power outage will take place on January 24, 2025, from 1-4 AM. All facilities that use power, including parking garage, air conditioning, and hot water will not be available during this time.
Additional fees apply to children 4 - 12 years old for breakfast when sharing existing bedding in twin rooms and double rooms.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5700 for adults and JPY 2850 for children
  • Self parking fee: JPY 2100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the spa
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Hotel Tokyo Station
Tokyo Station Hotel
The Tokyo Station Hotel Japan
The Tokyo Station Hotel Hotel
The Tokyo Station Hotel Tokyo
The Tokyo Station Hotel Hotel Tokyo

The Tokyo Station Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 907 out of 1002 reviews" "
Rating 8 - Good. 72 out of 1002 reviews" "
Rating 6 - Okay. 14 out of 1002 reviews" "
Rating 4 - Poor. 5 out of 1002 reviews" "
Rating 2 - Terrible. 4 out of 1002 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Grace

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service we’ve had so far!
Stayed 3 nights in Sep 2024

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Alix

Stayed 1 night in Sep 2024

10/10 Excellent

Bik Sheung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, very satisfied
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel! We generally would not spend this much to sleep in a downtown hotel, especially after a 19 hour flight, however this property warrants every bit of the premium - a meticulously restored and outfitted facility with every amenity. We highly recommend the Tokyo Station Hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ngoc-Van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Pretty sure they upgraded my room as it was a large corner suite. The bed was comfortable the room quite, the shower massive it was greatly appreciated, the electronic toilet really cool. While the hotel is stunning the real value is below, in that anywhere you need to go in Tokyo the subway entrance is walking distance just just below you. I will most definitely return, it made sightseeing in Tokyo and access to BOTH airports (I flew into Narita and left out of Haneda) a breeze. Only thing I didn't care for was the young woman escorting me to my room intially was trying to get me to take a $60usd car service to HND telling me its easier than the subway. You don't need a car service or cab ever in Tokyo unless you traveling after midnight before 5am. There is a monorail directly to HND 1 stop over on the subway. Make sure your phone works in Japan it made getting around very simple. I look forward to my next stay at this historical property.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chiapei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I planned to stay there for only one night, but because of the typhoon, I had to stay an extra night. The front receptionist was accommodating and friendly. I also tried their breakfast buffet on the 4th floor, which I enjoyed very much, especially the Japanese-style breakfast. The restaurant's atmosphere is very pleasant. I would stay with them again when I visit Tokyo next time. Their location is convenient, though it's like a maze inside the Tokyo station; you can expect to walk around more before you find your way.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter, North Bergen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location within the train station. The breakfast buffet isn't cheap but is well worth the experience. In fact, it was the best meal we had in Tokyo, and only available to guests!
Stayed 3 nights in Jul 2024

10/10 Excellent

Hung Chun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Deviyanti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with everything within walking distance!
Stayed 1 night in Jul 2024

10/10 Excellent

Sang eun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence in every aspect
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent service!!
Stayed 1 night in Aug 2024

10/10 Excellent

KIM YEOW

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Very clean. Very good service.
Stayed 5 nights in Aug 2024

10/10 Excellent

MANUEL, Doral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so pleasant. The hotel was immaculately clean, and the breakfast buffet was delicious.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie Ying Feng

Stayed 2 nights in Aug 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location and Very professional service
This hotel is exceptionally well located on top of, and connected with, the Tokyo train station (Tokyo’s busiest train hub) and adjacent to the Marunouchi metro line. Hotel has an aura of prestige, staff is very helpful (including the concierge service) and devoted. Rooms are comfortable and have all expected amenities. Beds are comfortable (by Japan hotels’ standards, which means slightly firmer than I would have liked). There are a number of dining options on site but many of them are fairly expensive, especially the ground-level Lounge. I would clearly book again if I were to travel to Tokyo in the future.
Stayed 6 nights in Aug 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a superb location so convenient to travel within Tokyo or to other parts of Japan Close to the train station but hotel still very peaceful
Stayed 1 night in May 2024

10/10 Excellent

Franklin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with clean and wonderful amenities. The hotel has excellent dining options. It is conveniently located to transportation and shopping. The staff are incredibly attentive and helpful. Would love to stay again in the future.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel central location with great traditional breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Stayed 3 nights in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024