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The Prince Sakura Tower Tokyo, Autograph Collection

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Prince Sakura Tower Tokyo, Autograph Collection

Property entrance
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Japanese garden
Sakura Suite, Non Smoking | Living room | 50-inch flat-screen TV with satellite channels, TV
Lobby lounge

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Hot Tub
  • Air conditioning
  • Bar
  • Free WiFi
  • Housekeeping

Explore the area

Map
3-13-1 Takanawa, Minato, Tokyo, Tokyo-to, 108-8612
  • Meiji Gakuin University
    12 min walk
  • 四十八漁場品川店
    3 min walk
  • Shinagawa Station
    4 min walk
  • Tokyo (HND-Haneda)
    23 min drive

Room options

View all photos for [Executive Floor] Tower Side Deluxe Twin Room, Non Smoking, Tokyo Tower View + Lounge/Sauna Access

[Executive Floor] Tower Side Deluxe Twin Room, Non Smoking, Tokyo Tower View + Lounge/Sauna Access | Down comforters, minibar, in-room safe, desk

[Executive Floor] Tower Side Deluxe Twin Room, Non Smoking, Tokyo Tower View + Lounge/Sauna Access

  • 496 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite King Room, Non Smoking

Junior Suite King Room, Non Smoking | Down comforters, minibar, in-room safe, desk

Junior Suite King Room, Non Smoking

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [Upper Floor] Tower Side Deluxe King Room, Non Smoking +Sauna Access

Down comforters, minibar, in-room safe, desk

[Upper Floor] Tower Side Deluxe King Room, Non Smoking +Sauna Access

  • 496 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner King Room, Non Smoking

Corner King Room, Non Smoking | Down comforters, minibar, in-room safe, desk

Corner King Room, Non Smoking

  • 429 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [Upper Floor] Tower Side Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

Down comforters, minibar, in-room safe, desk

[Upper Floor] Tower Side Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

  • 496 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access | Down comforters, minibar, in-room safe, desk

Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

  • 498.2 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for [Executive Floor] Junior Suite King Room, Non Smoking + Lounge/Sauna Access

[Executive Floor] Junior Suite King Room, Non Smoking + Lounge/Sauna Access | Down comforters, minibar, in-room safe, desk

[Executive Floor] Junior Suite King Room, Non Smoking + Lounge/Sauna Access

  • 570.2 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for [Executive Floor] Junior Suite Twin Room, Non Smoking + Lounge/Sauna Access

[Executive Floor] Junior Suite Twin Room, Non Smoking + Lounge/Sauna Access | Down comforters, minibar, in-room safe, desk

[Executive Floor] Junior Suite Twin Room, Non Smoking + Lounge/Sauna Access

  • 570.2 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for [Executive Floor] Tower Side Deluxe King Room, Non-Smoking, Tokyo Tower View + Lounge/Sauna Access

[Executive Floor] Tower Side Deluxe King Room, Non-Smoking, Tokyo Tower View + Lounge/Sauna Access | Down comforters, minibar, in-room safe, desk

[Executive Floor] Tower Side Deluxe King Room, Non-Smoking, Tokyo Tower View + Lounge/Sauna Access

  • 496 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for [Upper Floor] Deluxe Twin Room, Non Smoking + Sauna Access

[Upper Floor] Deluxe Twin Room, Non Smoking + Sauna Access | Down comforters, minibar, in-room safe, desk

[Upper Floor] Deluxe Twin Room, Non Smoking + Sauna Access

  • 496 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for [Upper Floor] Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

Down comforters, minibar, in-room safe, desk

[Upper Floor] Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

  • 496 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite Twin Room, Non Smoking +Sauna Access

Junior Suite Twin Room, Non Smoking +Sauna Access | Down comforters, minibar, in-room safe, desk

Junior Suite Twin Room, Non Smoking +Sauna Access

  • 570 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for [Upper Floor] Junior Suite King Room, Non Smoking + Sauna Access

Down comforters, minibar, in-room safe, desk

[Upper Floor] Junior Suite King Room, Non Smoking + Sauna Access

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [Upper Floor] Junior Suite Twin Room, Non Smoking + Sauna Access

[Upper Floor] Junior Suite Twin Room, Non Smoking + Sauna Access | Down comforters, minibar, in-room safe, desk

[Upper Floor] Junior Suite Twin Room, Non Smoking + Sauna Access

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room (Non-Smoking)+ Sauna Access

Deluxe Twin Room (Non-Smoking)+ Sauna Access | Down comforters, minibar, in-room safe, desk

Deluxe Twin Room (Non-Smoking)+ Sauna Access

  • 496 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room (Non-Smoking)+ Sauna Access

Down comforters, minibar, in-room safe, desk

Deluxe King Room (Non-Smoking)+ Sauna Access

  • 496 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [Upper Floor] Tower Side Deluxe Twin Room, Non Smoking + Sauna Access

Down comforters, minibar, in-room safe, desk

[Upper Floor] Tower Side Deluxe Twin Room, Non Smoking + Sauna Access

  • 496 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for [Executive Floor] Deluxe King Room, Non Smoking + Lounge/Sauna Access

[Executive Floor] Deluxe King Room, Non Smoking + Lounge/Sauna Access | Down comforters, minibar, in-room safe, desk

[Executive Floor] Deluxe King Room, Non Smoking + Lounge/Sauna Access

  • 496 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Sakura Suite, Non Smoking

Sakura Suite, Non Smoking | Living room | 50-inch flat-screen TV with satellite channels, TV

Sakura Suite, Non Smoking

  • 925 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for [Upper Floor] Deluxe King Room, Non Smoking +Sauna Access

Down comforters, minibar, in-room safe, desk

[Upper Floor] Deluxe King Room, Non Smoking +Sauna Access

  • 496 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [Executive Floor] Deluxe Twin Room, Non Smoking + Lounge/Sauna Access

[Executive Floor] Deluxe Twin Room, Non Smoking + Lounge/Sauna Access | Down comforters, minibar, in-room safe, desk

[Executive Floor] Deluxe Twin Room, Non Smoking + Lounge/Sauna Access

  • 496 sq ft
  • Sleeps 2
  • 2 Double Beds

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Exterior

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About the neighborhood

Tokyo

A stay at The Prince Sakura Tower Tokyo, Autograph Collection places you in the heart of Tokyo, a 5-minute drive from Tokyo Tower and 7 minutes from Tokyo Imperial Palace. .This luxury hotel is 5.6 mi (9 km) from Meiji Jingu Shrine and 6 mi (9.7 km) from Tokyo Dome.

What's nearby

  • Tokyo Tower - 5 min drive
  • Tokyo Imperial Palace - 7 min drive
  • Tokyo Dome - 10 min drive
  • Shinjuku Gyoen National Garden - 12 min drive
  • Meiji Jingu Shrine - 13 min drive

Getting around

  • Shinagawa Station - 4 min walk
  • Takanawadai Station - 10 min walk
  • Haneda Airport (HND) - 23 min drive

Restaurants

  • ‪喫茶室ルノアール 品川高輪口店 - ‬3 min walk
  • ‪Executive Lounge - ‬8 min walk
  • ‪Grand Prince Hotel Takanawa - ‬6 min walk
  • ‪Aux Bacchanales Takanawa - ‬5 min walk
  • ‪Outback Steakhouse - ‬5 min walk

About this property

The Prince Sakura Tower Tokyo, Autograph Collection

Luxury Tokyo hotel in Minato with 2 restaurants
The Prince Sakura Tower Tokyo, Autograph Collection offers 288 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 50-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the spa tub without adult supervision.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 288 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a spa tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy Italian cuisine at CILIEGIO, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Tokyo? This hotel has facilities measuring 3584 square feet (333 square meters), including conference space. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
CILIEGIO - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
NADAMAN Takanawa Prime - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,600 for adults and JPY 2,415 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • CILIEGIO
  • NADAMAN Takanawa Prime

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Free area shuttle
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 3,584 square feet of conference space
  • Business center

Outdoors

  • Garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Built in 1998
  • Local artist showcase
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on January 8 and 14, 2025 from 1-5 AM. All facilities that use power, including elevators will not be available during this time. There may be a 6-hour delay with internet access after power is restored.
A scheduled carpet installation will take place January 6-20, 2025, from 10 AM to 3 PM. Guests can expect to hear work-related noises during this time.
Breakfast is not included in the breakfast rate plans for children ages 0-5, and can be requested onsite for the listed child breakfast fee.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to July 19:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4600 for adults and JPY 2415 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 9000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The optional listed pool fee of JPY 7,000 per person, per day, applies to guests ages 16 and above on weekdays, and JPY 9,000 on weekends and holidays for access to the Sky Pool. The same optional pool fee per person, per day, applies to guests ages 13 and above for access to the Diamond Pool. The pool fee for children ages 4-12 is JPY 5,000 on weekdays and JPY 7,000 on weekends and holidays. Children ages 0-3 have access to the Diamond Pool at no charge.
Guests with tattoos are not able to use the onsite public bathing facilities and pool.

We should mention

The seasonal pool will be open from July 20 to September 01
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Children under 12 years old are not allowed in the spa tub without adult supervision
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Prince Sakura
Prince Sakura Hotel
Prince Sakura Hotel Tokyo Tower
Prince Sakura Tokyo Tower
Prince Sakura Tower Tokyo
Sakura Prince
Tokyo Tower Sakura
Prince Sakura Tower Tokyo Autograph Collection Hotel
Prince Sakura Autograph Collection Hotel
Prince Sakura Tower Tokyo Autograph Collection
Prince Sakura Autograph Collection
The Prince Sakura Tower Tokyo, Autograph Collection Hotel
The Prince Sakura Tower Tokyo, Autograph Collection Tokyo
The Prince Sakura Tower Tokyo, Autograph Collection Hotel Tokyo
The Prince Sakura Tower Tokyo, Autograph Collection Japan

The Prince Sakura Tower Tokyo, Autograph Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 633 out of 889 reviews" "
Rating 8 - Good. 196 out of 889 reviews" "
Rating 6 - Okay. 35 out of 889 reviews" "
Rating 4 - Poor. 15 out of 889 reviews" "
Rating 2 - Terrible. 10 out of 889 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Prince Sakura Tower Tokyo, Autograph Collection is very quiet hotel set in a private garden connecting 3 or 4 Prince Hotels. We were able to eat in the restaurants in any of the hotels. The staff very attentive and looked after us very well
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel Toshio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Seda

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible service, stunning views and gardens!
One of the best hotels I have stayed at! The staff members are so nice, respectful and helpful beyond my understanding. The main breakfast restaurant is a dream come true overlooking a beautiful Japanese garden and Momoji trees. There is a walking garden right by the hotel that is very beautiful both at night and during the day time. The location is excellent with a 5-minute walk to Shinagawa train station, where you can take both the regular train and the Shinkansen. I also appreciated that although it is close to a busy area, the hotel itself is in a quiet neighborhood and gives peace in Tokyo's fast-paced environment. I stayed on a high floor overlooking the Tokyo Tower, and it is a sight to see for sure. A big shoutout to Marie at the restaurant for making us feel welcome and at home. Ricky at the reception desk for helping us check in early and making us love the hotel in the first 2 minutes we entered.
Stayed 3 nights in Sep 2024

10/10 Excellent

Emmy

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

KAZUHIRO

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Liked: Staff & service, property conditions & facilities
Staff was incredibly friendly and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ravi, Mullica Hill

Stayed 2 nights in Aug 2024

10/10 Excellent

Hanming, Irving

Stayed 1 night in Aug 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner in restaurant was excellent. Breakfast buffet average
Stayed 3 nights in Aug 2024

10/10 Excellent

Nick

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It sure is a 5 star
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing sanctuary in a very easy part of the city to explore from. Garden was incredible. Sauna, spa and onsen were magic. Plus they have relaxation room with massage chairs.
Stayed 1 night in Jun 2024

10/10 Excellent

Reza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in Tokyo amazing
Stayed 9 nights in Aug 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Great service and convenient location near Shinagawa Station and a lovely garden courtyard. (Just FYI - you have to pay extra if you want to use the pool)
Stayed 4 nights in Aug 2024

10/10 Excellent

Lily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel location, very convenient for traveling. That save me a lot of time and stress. Hotel staffs are very friendly and helpful. Room is clean and spacious. I will consider stay here again. The only issue was the swimming pool is under construction, my kids did not get to use the pool.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ramya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the service here the most. Prince sakura tower was one of the best stays in our trip. Close to train station. However shinagawa is a very crowded station..and it is not shinjuku or shibuya. Few places to dine out rather than shinjuku or shibuya but we loved our stay here. Special mentions for the front desk and the spa.
Stayed 4 nights in Jul 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service and thoughtfulness from all staff was so impressive. No need to look for another place while staying in Tokyo. I found my happy place!
Stayed 3 nights in Jul 2024

10/10 Excellent

Jong Won

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden all staffs are super kind.3 ~4 hotels are connected,so you have choice of many restaurants (you don't have to go outside) it's like vegas hotel. Room clean and spacious compare to Japanese hotel.24 hours open 7/11 also inside of hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

KAZUHIRO

Liked: Cleanliness, property conditions & facilities
Spacious and cozy.
Stayed 1 night in Jul 2024

10/10 Excellent

Lorty

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Tea garden was a wonderful surprise. Excellent location. Nestled on a quiet road but walking distance to the train station, shops and restaurant. Will stay there again.
Stayed 3 nights in Jul 2024

6/10 Okay

Todd

Traveled with family
Disliked: Amenities
Expedia told me they had a pool for the kids to relax. They do not have a pool. Just a hot tub for adults only.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nim Kiu Henry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel like home and welcomed. In particular the kind and nice services of every single staff that we have interacted. They are very helpful and professional
Stayed 2 nights in Jul 2024

10/10 Excellent

marcus

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our flight was cancelled and they allowed us to do a late check-in (after midnight). It was clean, comfortable and fairly priced.
Stayed 1 night in Jul 2024

10/10 Excellent

Yejun

Stayed 2 nights in Jul 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within a 5 minute walk to the Shinagawa station which can connect you to anywhere in Tokyo. The hotel and amenities are beautiful especially the gardens and especially at night when all lit up. The staff were also very friendly and helpful (but Japan is known for their amazing service). The rooms were large and very comfortable and my family enjoyed the extra perks of the executive lounge.
Stayed 2 nights in Jul 2024

10/10 Excellent

Malek

Stayed 2 nights in Jul 2024