Shinagawa Prince Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shinagawa Prince Hotel

Restaurant
City view from property
Annex Tower Millennial King Room, Non-Smoking (30th-32nd floors) | In-room safe, laptop workspace, iron/ironing board, free WiFi
Property amenity
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Air conditioning

Explore the area

Map
4-10-30 Takanawa Minato-ku, Tokyo, Tokyo-to, 108-8611
  • Meiji Gakuin University
    17 min walk
  • LUXE DINING HAPUNA
    1 min walk
  • Shinagawa Station
    4 min walk
  • Tokyo (HND-Haneda)
    23 min drive

Room options

Annex Tower King Room, Non-Smoking (8th-20th Floors)

  • 276 sq ft
  • Sleeps 3
  • 1 King Bed

Annex Tower King Room, Non-Smoking (21st-29th Floors)

  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Annex Tower Double Room, Non-Smoking (21st-29th Floors)

  • 220 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Annex Tower Millennial King Room, Non-Smoking (30th-32nd floors)

  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Annex Tower Millennial Twin Room, Non-Smoking (30th-32nd floors)

  • 224 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Annex Tower Millennial Double Room, Non-Smoking (30th-32nd floors)

  • 220 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Main Tower Corner Twin Room with Sofa, Non-Smoking (6th-16th floors)

  • 285 sq ft
  • Sleeps 5
  • 2 Twin Beds

Main Tower Twin Room, Non-Smoking (18th-27th floors)

  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

Main Tower Corner Twin Room with Sofa, Non-Smoking (19th-27th floors)

  • 285 sq ft
  • Sleeps 5
  • 2 Twin Beds

Main Tower Upper Floor Twin Room, Smoking (32nd floor)

  • 226 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Annex Tower Double Room, Non-Smoking (8th-20th Floors)

  • 220 sq ft
  • Sleeps 3
  • 1 Double Bed

Main Tower Upper Floor Corner Twin Room, Non-Smoking (30th-34th floors)

  • 285 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Main Tower Twin Room, Smoking (17th floor)

  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

Annex Tower Twin Room, Non-Smoking (9th-14th Floors)

  • 220 sq ft
  • Sleeps 4
  • 2 Twin Beds

Main Tower Premier Double Room, Smoking (37th floor)

  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Main Tower Premier Corner Twin Room, Non-Smoking (35th-36th floors)

  • 285 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Main Tower Corner Twin Room with Extra Bed, Non-Smoking (18th-26th floors)

  • 285 sq ft
  • Sleeps 5
  • 2 Twin Beds

Main Tower Twin Room, Non-Smoking (6th-16th floors)

  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

Main Tower Premier Double Room, Non-Smoking (35th-36th floors)

  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Main Tower Upper Floor Twin Room, Non-Smoking (28th-34th floors)

  • 226 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About the neighborhood

Tokyo

With a stay at Shinagawa Prince Hotel, you'll be centrally located in Tokyo, within a 5-minute drive of Tokyo Bay and Tokyo Tower. .This family-friendly hotel is 4 mi (6.4 km) from Shibuya Crossing and 4.6 mi (7.4 km) from Tokyo Imperial Palace.

What's nearby

  • Tokyo Tower - 4 min drive
  • Roppongi Hills - 5 min drive
  • Tokyo Midtown - 6 min drive
  • Shibuya Crossing - 7 min drive
  • Toyosu Market - 12 min drive

Getting around

  • Shinagawa Station - 4 min walk
  • Takanawadai Station - 11 min walk
  • Haneda Airport (HND) - 23 min drive

Restaurants

  • ‪LUXE DINING HAPUNA - ‬1 min walk
  • ‪あきた美彩館ダイニング - ‬2 min walk
  • ‪和食・酒 えん - ‬4 min walk
  • ‪叙々苑品川プリンスホテル店 - ‬6 min walk
  • ‪ワイアードカフェ WIRED CAFE Dining Lounge Wing 高輪店 - ‬1 min walk

About this property

Shinagawa Prince Hotel

Family-friendly hotel with 5 restaurants connected to a shopping center in Tokyo
Shinagawa Prince Hotel offers 2378 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, slippers, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include indoor tennis courts and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 2378 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature hair dryers and slippers. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Don't miss out on recreational opportunities including indoor tennis courts and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at DINING & BAR TABLE 9 TOKY, one of the hotel's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
DINING & BAR TABLE 9 TOKY - Onsite restaurant. Guests can enjoy drinks at the bar.
味街道 五十三次 - Onsite restaurant. Open daily.
中国料理 品川大飯店 - Onsite restaurant. Open daily.
コーヒーラウンジ マウナケア - Onsite café. Open daily.
LUXE DINING HAPUNA - Onsite buffet restaurant. Open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 4,068 for adults and JPY 2,848 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • DINING & BAR TABLE 9 TOKY
  • LUXE DINING HAPUNA
  • コーヒーラウンジ マウナケア
  • 中国料理 品川大飯店
  • 味街道 五十三次

Things to do

  • 24-hour gym
  • 9 indoor tennis courts
  • Bowling alley
  • Concerts/live shows
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Bowling alley
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Accessibility

  • No elevator

More

  • 39 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on January 6, 2025, from 1-5 AM, in the Annex Tower building. All facilities that use power, including air conditioning, hot water, and elevators, will not be available during this time.
A scheduled power outage will take place on January 20, 2025, from 1-5 AM, in the Main, N, and the East Tower buildings. All facilities that use power, including air conditioning, hot water, and elevators, will not be available during this time.
A scheduled power outage will take place on January 22, 2025, from 1-5 AM, in the Main Tower building. All facilities that use power, including the Internet, will not be available during this time.
Meals are not included for children in Breakfast Included rate plans.
Breakfast is not included in the breakfast rate plan for children ages 4-5, and can be requested onsite for the listed child breakfast fee. There are no breakfast fees for children 3 and under.
Guests booked in breakfast inclusive rate plans are required to bring their keycard or reservation confirmation to the breakfast venue.
Guests must be over 18 years old to access the fitness facility. Reservations are required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4068 for adults and JPY 2848 for children
  • Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Prince Shinagawa
Hotel Shinagawa
Hotel Shinagawa Prince
Prince Hotel Shinagawa
Prince Shinagawa
Prince Shinagawa Hotel
Shinagawa Hotel
Shinagawa Prince
Shinagawa Prince Hotel
Minato Prince Hotel
Prince Hotel Minato
Prince Hotel Tokyo
Shinagawa Prince Hotel Tokyo Japan
Prince Hotel
Shinagawa Prince Hotel Hotel
Shinagawa Prince Hotel Tokyo
Shinagawa Prince Hotel Hotel Tokyo

Shinagawa Prince Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1770 out of 3679 reviews" "
Rating 8 - Good. 1186 out of 3679 reviews" "
Rating 6 - Okay. 440 out of 3679 reviews" "
Rating 4 - Poor. 160 out of 3679 reviews" "
Rating 2 - Terrible. 123 out of 3679 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Yasuko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Sep 2024

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight. Perfect place. Room was clean and big. Staff were fantastic and friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

IC-PYO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good staying.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kwok Sui

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Yoshiko

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

CHUNHONG

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

XIAOMEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jong-Keun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Vincent

Stayed 2 nights in Sep 2024

8/10 Good

patrick

Traveled with family
Liked: Cleanliness, staff & service
Good hotel . Just not enough electric jack for my electric devices
Stayed 1 night in Sep 2024

8/10 Good

Natalie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a great hotel BUT it is part of a HUGE hotel complex. On arrival, staff directed us to the correct area for check in, where we checked in on a machine. Other than that, we had no interactions with staff there at all. Check out was just leaving the key card in a box. If you like independence and coming and going as you please, this will work for you. There are shops within the complex, including a convenience store, which is hugely convenient and restaurants within and around the complex. And it is only 100-200 metres from the Shinagawa station.
Stayed 6 nights in Sep 2024

10/10 Excellent

Ritsuko

Stayed 1 night in Sep 2024

2/10 Terrible

Ezra

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Although the rooms are fine- outdated and very bare- the service at the hotel is horrific. The air in our room was set to 15C yet the room temperature was nearly 25C. When we informed the staff, they pretty much scoffed at us and told us, “the air is functioning properly.” As if that accounted for the unbearably warm room. Staying for four night, we would’ve expected that they would offer to move rooms. They did not. What they did was send someone from hospitality into our room who stuck his hand by the vent, felt air come out, and then informed us yet again, “the air is functioning properly.” Very dissatisfied.
Stayed 4 nights in Sep 2024

10/10 Excellent

Melvin H.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Julieta

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service
The aircon was not working and the second time I complained about it , they checked & decided to move us next room. The aircon was not working well neither. The first employee that came up to check was rude, not acceptable but the second batch of workers were helpful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel overall is a great experience and is always a pleasure to stay at. The main tower rooms are limited with electrical outlets and the showers are not well built and maintained. Water always ends up on the floor and in the room which I was in, mold was visible in the shower tiles and the grout had chipped away in some areas.
Stayed 3 nights in Sep 2024

6/10 Okay

Dennis

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall this hotel was acceptable. Things we did not like: The room was very small. There was no place in the room to easily open a large suitcase let alone two of them. The bed was adequate, but there was only one pillow per bed. The only "amenity" was a toothbrush. Shampoo, Conditioner and Body Wash were available. We stayed in a property in Yokohama that was a little more than 1/2 the price ($110 vs $190) but had MUCH better facilities.
Stayed 1 night in Sep 2024

10/10 Excellent

Theo

Stayed 4 nights in Aug 2024

8/10 Good

young hoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Amenities
Too bad too much construction and no market anymore in takanawa wing
Stayed 3 nights in Sep 2024

8/10 Good

Yukkuen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are not dated.
Stayed 1 night in Aug 2024

4/10 Poor

REIKO

Stayed 1 night in Sep 2024

8/10 Good

LeQuisha

Traveled with family
The rooms in main tower are outdated and not upgraded. In need of a make over. Small room and small TV. Refrigerator didn’t get cold. Felt like a cruise ship cabin. Lots of charging outlets in the room. Good part is the convenience of the train station, buses and taxis right outside. Theres a 7-11 on the property. Unsure of breakfast options. As they were not advertised.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nathan

Stayed 4 nights in Aug 2024