Imperial Hotel, Tokyo

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Imperial Hotel, Tokyo

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Imperial Floor Junior Suite Twin | 1 bedroom, premium bedding, down comforters, in-room safe
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Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Restaurant
  • Breakfast available
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
1-1-1 Uchisaiwaicho Chiyoda-ku, Tokyo, Tokyo-to, 100-8558
  • Hibiya Park
    2 min walk
  • Imperial Garden Theatre
    7 min walk
  • Tokyo International Forum
    9 min walk
  • Tokyo (HND-Haneda)
    27 min drive

Room options

Tower Building Standard Twin NS [12/31-1/2: Limited restaurant access due to high occupancy]

  • Sleeps 2
  • 2 Twin Beds

Tower Building Standard Twin NS [1/2: Hotel Check-in 3:00PM / Limited restaurant access]

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Standard Double, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

Tower Building Standard Double NS [12/31-1/2: Limited restaurant access due to high occupancy]

  • Sleeps 2
  • 1 Double Bed

Tower Building Standard Double NS [1/2: Hotel Check-in 3:00PM / Limited restaurant access]

  • Sleeps 2
  • 1 Double Bed

Tower Building Premier Twin NS [12/31-1/2: Limited restaurant access due to high occupancy]

  • Sleeps 3
  • 2 Twin Beds

Tower Building High Floor Pent House Suite Twin, Non Smoking

  • 1130 sq ft
  • Sleeps 2
  • 2 Twin Beds

Tower Building Premier Twin NS [1/2: Hotel Check-in 3:00PM / Limited restaurant access]

  • Sleeps 3
  • 2 Twin Beds

Tower Bldg GINZA VIEW Suite Twin NS [12/31-1/2: Limited restaurant access due to high occupancy]

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor 2 Bed Room Suite Twin, Non Smoking

  • 1066 sq ft
  • Sleeps 4
  • 4 Twin Beds

Tower Bldg GINZA VIEW Suite Twin NS [1/2: Hotel Check-in 3:00PM / Limited restaurant access]

  • Sleeps 2
  • 2 Twin Beds

Tower Bldg Pent House Suite Twin NS [12/31-1/2: Limited restaurant access due to high occupancy]

  • Sleeps 2
  • 2 Twin Beds

Main Building Junior Suite King

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Tower Bldg Pent House Suite Twin NS [1/2: Hotel Check-in 3:00PM / Limited restaurant access]

  • Sleeps 2
  • 2 Twin Beds

Tower Bldg Pent House Suite Double NS [12/31-1/2: Limited restaurant access due to high occupancy]

  • Sleeps 2
  • 1 Double Bed

Tower Bldg Pent House Suite Double NS [1/2: Hotel Check-in 3:00PM / Limited restaurant access]

  • Sleeps 2
  • 1 Double Bed

Main Building Junior Suite Twin

  • 581 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Tower Building High Floor Premier Twin, Non Smoking

  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

Imperial Floor Deluxe Park View Double

  • 452 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Imperial Floor Deluxe Park View Twin

  • 463 sq ft
  • Park view
  • Sleeps 3
  • 2 Large Twin Beds

Imperial Floor Deluxe Suite King

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

Main Building Park View Corner Suite Twin

  • 1238 sq ft
  • Park view
  • Sleeps 3
  • 2 Double Beds

Main Building Park View Corner Suite King

  • 1238 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Main Building Deluxe Park View Twin

  • 452 sq ft
  • Park view
  • Sleeps 3
  • 2 Large Twin Beds

Main Building Deluxe Park View Double

  • 452 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Main Building Junior Suite Park View Twin

  • 581 sq ft
  • Park view
  • Sleeps 5
  • 2 Large Twin Beds

Tower Building High Floor Pent House Suite Double, Non Smoking

  • 1130 sq ft
  • Sleeps 2
  • 1 Double Bed

Tower Building High Floor Residential Suite Twin, Non Smoking

  • 710 sq ft
  • Sleeps 3
  • 2 Twin Beds

Imperial Floor Deluxe Twin

  • 452 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Main Building Deluxe Twin

  • 452 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Main Building Deluxe King

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Imperial Floor Junior Suite King

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Imperial Floor Superior King

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Tower Building High Floor GINZA VIEW Corner Suite Twin, Non Smoking

  • 775 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Imperial Floor Junior Suite Twin

  • 581 sq ft
  • Sleeps 3
  • 2 Double Beds

Main Building Superior Twin

  • 344 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Main Building Superior King

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Tower Building High Floor Standard Twin, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Main Building Imperial Floors Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

Main Building Regular floor Park-View Corner Suite King Room Non smoking

  • Sleeps 2
  • 1 King Bed

Main Building Deluxe Room-non smoking

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Main Building Imperial Floors Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

Main Building Regular floor Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

Main Building Imperial Floors Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Main Building Imperial Floors Junior Suite Two Double Non Smoking

  • Sleeps 3
  • 2 Double Beds

Main Building Regular floor Junior Suite Twin Non Smoking

  • Sleeps 3
  • 2 Double Beds

Imperial Hotel Tower Service Apartment Studio Twin Non Smoking - Housekeeping and Amenity limited service

  • Sleeps 2
  • 2 Twin Beds

Main Building Regular floor Deluxe King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular floor Junior Suite King Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Imperial Floors Junior Suite King Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular floor Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Main Building Regular floor Park-View Corner Suite Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

Main Building Regular Floor Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Main Building Regular floor Superior Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Main Building Imperial Floors Deluxe King Suite Non Smoking

  • Sleeps 3
  • 1 King Bed

Main Building Regular floor Deluxe Park-View King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular floor Deluxe Park-View Twin Room Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Main Building Imperial Floors Deluxe Park-View King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular floor Junior Suite Park-View Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

Main Building Imperial Floors Deluxe Park-View Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Penthouse Suite Twin Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Standard Twin Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Penthouse Suite King Non Smoking

  • Sleeps 2
  • 1 King Bed

Tower Building High Floor Premiere Twin Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Tower Building High Floor Ginza-View Corner Suite Twin Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Residential Suite Twin Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Tower Building High Floor 2 Bed Room Suite Twin Non Smoking

  • Sleeps 4
  • 2 Twin Beds

Tower Building High Floor Standard King Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Main Building Imperial Floors Junior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Tower Building High Floor Penthouse Suite King Non Smoking(From December 31 To January 2, The Restaurants Are Expected To Be Busy, And Availability Will Be Subject To Capacity.)

  • Sleeps 2
  • 1 King Bed

Tower Building High Floor Penthouse Suite Twin Non Smoking (From December 31 To January 2, The Restaurants Are Expected To Be Busy, And Availability Will Be Subject To Capacity.)

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Standard Twin Non Smoking (From December 31 To January 2, The Restaurants Are Expected To Be Busy, And Availability Will Be Subject To Capacity.)

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Standard King Non Smoking (From December 31 To January 2, The Restaurants Are Expected To Be Busy, And Availability Will Be Subject To Capacity.)

  • Sleeps 2
  • 1 Queen Bed

Tower Building High Floor Ginza-View Corner Suite Twin Non Smoking (From December 31 To January 2, The Restaurants Are Expected To Be Busy, And Availability Will Be Subject To Capacity.)

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Premiere Twin Non Smoking (From December 31 To January 2, The Restaurants Are Expected To Be Busy, And Availability Will Be Subject To Capacity.)

  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Tokyo

Imperial Hotel, Tokyo is centrally located in Tokyo, a 2-minute walk from Hibiya Park and 12 minutes by foot from Tokyo Imperial Palace. .This family-friendly hotel is 1 mi (1.6 km) from Hamarikyu Gardens and 1.1 mi (1.8 km) from Kabuki-za Theatre.

What's nearby

  • Hibiya Park - 2 min walk - 0.1 miles
  • Tokyo International Forum - 9 min walk - 0.5 miles
  • Tokyo Imperial Palace - 12 min walk - 0.7 miles
  • Kabuki-za Theatre - 14 min walk - 0.8 miles
  • Tokyo Tower - 2 min drive - 1.4 miles

Getting around

  • Hibiya Station - 4 min walk
  • Shimbashi Station - 8 min walk
  • Narita Intl. Airport (NRT) - 61 min drive

Restaurants

  • ‪日比谷松本楼 - ‬4 min walk
  • ‪Q CAFE by Royal Garden Cafe - ‬4 min walk
  • ‪ランデブーラウンジ バー - ‬2 min walk
  • ‪三ぶん - ‬4 min walk
  • ‪春秋ツギハギ - ‬1 min walk

About this property

Imperial Hotel, Tokyo

Family-friendly Tokyo hotel connected to the convention center, steps from Hibiya Park
Imperial Hotel, Tokyo offers 651 accommodations with DVD players and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 651 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while DVD players and digital programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy French cuisine at Les Saisons, one of the hotel's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Tokyo? This hotel has 344 square feet (32 square meters) of space consisting of a conference center and 7 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Les Saisons - This fine-dining restaurant specializes in French cuisine. Reservations are required.
The Imperial Viking Sal - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Kamon - This fine-dining restaurant serves lunch and dinner. Open daily.
Nakata - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.
Old Imperial Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Covered self parking on site (JPY 12,000 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 5,500 to 6,700 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 8 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Kamon
  • Les Saisons
  • Nakata
  • Old Imperial Bar
  • The Imperial Viking Sal

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Piano
  • Sauna
  • Shopping mall
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (344 square feet of space)

Spa

  • Aromatherapy
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Built in 1970
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children.

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 8 2025 (dates subject to change):
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 5500 to 6700 per person
  • Airport shuttle fee: JPY 58900 per person (one-way)
  • Airport shuttle fee per child: JPY 58900 (one-way), (from 1 to 5 years old)
  • Covered self parking fee: JPY 12000 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests are charged the listed facilities fee per entrance to access the pool and fitness center. The facilities fee is waived for guests booked in Imperial Floor room types.

We should mention

Pool access available from 8:00 AM to 10:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Imperial Hotel
Imperial Hotel Tokyo
Imperial Tokyo
Imperial Hotel Tokyo
Imperial Tokyo
Hotel Imperial Hotel Tokyo
Tokyo Imperial Hotel Hotel
Hotel Imperial Hotel
Imperial
Imperial Hotel
Imperial Hotel Tokyo
Imperial Hotel, Tokyo Hotel

Reviews

9.6

Exceptional

Rating 10 - Excellent. 857 out of 1002 reviews" "
Rating 8 - Good. 101 out of 1002 reviews" "
Rating 6 - Okay. 22 out of 1002 reviews" "
Rating 4 - Poor. 13 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robb

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful facility and service
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in the midst of Tokyo
One of the best hotel experience I've had. Accommodating and friendly. Nothing not-so-good to say except for the buffet breakfast. I feel it was too expensive for the limited choices available that time. The staff did not even bother to ask if we'd like coffee for starters. That being said, however, the quality of the food (fresh vegetables, etc) were very good. But still, a bit too pricey.
Stayed 1 night in Jul 2024

10/10 Excellent

Yumiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cafe, breakfast buffet, and in room mini bar were very expensive, but it is expected as the hotel is high end. The service was magnificent. I especially liked the pharmacy.
Stayed 3 nights in Aug 2024

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy and Refined.
Just a terrific place. Classic and refined. Even though Tokyo was really busy the hotel did not seem too touristy. Service was top notch. We never waited at the counter. They gsve us extra pillows and water. At least five employees greeted us every morning when we departed. Will definitely stay again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Claris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hôtel.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Dr Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Todd

Stayed 1 night in Aug 2024

10/10 Excellent

Pete

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service!
Stayed 3 nights in Jul 2024

10/10 Excellent

colin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decorated and good location
Stayed 2 nights in Jul 2024

10/10 Excellent

Satoshi, Chiyoda

Stayed 1 night in Jul 2024

10/10 Excellent

JOEL, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for shopping and dining
Stayed 5 nights in Jul 2024

8/10 Good

Kaushal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean but we didn’t get a double bed and the view was pretty average. Also the bathroom was very small.
Stayed 4 nights in Jul 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room service. They did my room 3 times in a single day. Every staff member greets you as you pass them with a very large bow. The room was very spacious. The bathroom is probably the best part. Very large, with a hot autofilling tub.
Stayed 5 nights in Jul 2024

6/10 Okay

John, Naples

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food and Bev options not very good and very expensive. Room rates are very fair and the rooms are modern and clean. The staff is exceptional.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good in this hotel, especially all the staff, very kind and friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Miao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have ever stayed, the service is amazing!
Stayed 3 nights in Jul 2024

10/10 Excellent

Nancy, Carlisle

Liked: Cleanliness, staff & service, property conditions & facilities
This is a spectacular hotel, with incredibly attentive staff. Also love the Frank Lloyd Wright history and touches.
Stayed 3 nights in Jul 2024

8/10 Good

Adam

Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Stayed 3 nights in Jul 2024

10/10 Excellent

Hung Chee Rufina, Oakland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their customers services are excellent, with convenient location! Will stay there again for my next trip in Tokyo.
Stayed 3 nights in Jul 2024

10/10 Excellent

rosemary

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel; prime location and excellent services.
Stayed 1 night in Jul 2024

10/10 Excellent

john, Tiburon

Liked: Cleanliness, staff & service, property conditions & facilities
The best in Japan.
Stayed 3 nights in Jul 2024

10/10 Excellent

Peter

Liked: Property conditions & facilities
Location Condition Friendly staff
Stayed 5 nights in Jul 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional, though English service could definitely use some work. I love the amenities in the room!
Stayed 4 nights in Jul 2024