Hyatt House Tokyo Shibuya

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt House Tokyo Shibuya

Indoor pool
In-room safe, desk, laptop workspace, blackout drapes
Room, 1 King Bed, City View | View from room
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • Gym
  • Pool
  • 24/7 front desk

Explore the area

Map
3-3 Sakuragaoka-Cho, Shibuya-ku, Tokyo, Tokyo, 150-0031
  • Cerulean Tower
    5 min walk
  • Shibuya Crossing
    6 min walk
  • Tokyo Anime Center
    9 min walk
  • Tokyo (HND-Haneda)
    39 min drive

Room options

King Room with Sofa Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

King Suite

  • 689 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed (with Day Bed)

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room (with sofa bed)

  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Twin Room with Sofa Bed

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Deluxe Room (with sofa bed)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 King Bed with Sofa bed

  • 915 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Twin Room (with Day Bed)

  • 570 sq ft
  • Sleeps 3
  • 2 Twin Beds

Twin Suite

  • 689 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Deluxe Twin Suite

  • 915 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

King Room

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Tokyo

A stay at Hyatt House Tokyo Shibuya places you in the heart of Tokyo, within a 5-minute drive of Shibuya Crossing and Tokyo Tower. .This hotel is 3.6 mi (5.7 km) from Tokyo Imperial Palace and 4.2 mi (6.8 km) from Tokyo Bay.

What's nearby

  • Cerulean Tower - 5 min walk - 0.3 miles
  • Shibuya Crossing - 6 min walk - 0.4 miles
  • Tokyo Anime Center - 9 min walk - 0.5 miles
  • Tokyo Tower - 5 min drive - 2.8 miles
  • Tokyo Imperial Palace - 5 min drive - 3.6 miles

Getting around

  • Shibuya Station - 5 min walk
  • Shinsen Station - 12 min walk
  • Haneda Airport (HND) - 39 min drive

Restaurants

  • ‪かつおとぼんた - ‬5 min walk
  • ‪SUSHI TOKYO TEN - ‬5 min walk
  • ‪七宝麻辣湯 - ‬1 min walk
  • ‪喫茶室ルノアール - ‬2 min walk
  • ‪すき家 - ‬1 min walk

About this property

Hyatt House Tokyo Shibuya

Central Tokyo hotel connected to a shopping center, a quick walk to Shibuya Crossing
Hyatt House Tokyo Shibuya offers 126 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. A pillow menu is available. 55-inch Smart televisions come with premium digital channels. Accommodations at this 4-star hotel have kitchens with espresso makers. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 126 air-conditioned rooms featuring kitchens. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
At Hyatt House Tokyo Shibuya, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Hyatt House Tokyo Shibuya has a restaurant on site.

Languages

Chinese (Mandarin), English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 for adults and JPY 2,500 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (71 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 16 floors
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchen
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 for adults and JPY 2500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt House Tokyo Shibuya Hotel
Hyatt House Tokyo Shibuya Tokyo
Hyatt House Tokyo Shibuya Hotel Tokyo

Hyatt House Tokyo Shibuya Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 82 out of 96 reviews" "
Rating 8 - Good. 11 out of 96 reviews" "
Rating 6 - Okay. 1 out of 96 reviews" "
Rating 4 - Poor. 1 out of 96 reviews" "
Rating 2 - Terrible. 1 out of 96 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Joseph, Woodbridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t stress enough how perfect the experience was from entering to leaving. I would pick this place in the future. Definitely making recommendations to my friends.
Stayed 6 nights in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Keith

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and clean
Stayed 5 nights in Aug 2024

10/10 Excellent

Johannes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an outstanding new hotel in the Heart of Tokyo, minutes away from the Shibuya scramble. I couldn’t believe the big size of the room. The pool was a relief in summer. Beautiful hotel and surroundings. It make our trip completely enjoyable.
Stayed 7 nights in Aug 2024

10/10 Excellent

JING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, big room size, convenient, modern and clean. Would come back again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kayo

Stayed 5 nights in Aug 2024

8/10 Good

Mary J J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Buck L

Stayed 2 nights in Aug 2024

10/10 Excellent

Imani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IMPRESSIVE PROPERTY!
Stayed 6 nights in Jul 2024

6/10 Okay

David, Cedarburg

Stayed 4 nights in Jul 2024

10/10 Excellent

Sean

Stayed 8 nights in Jul 2024

10/10 Excellent

Bich

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, walking distance to everything, shopping, transport, food. Hotel rooms are have washing and dryer which was the best! Microwave and stovetop. Very advance rooms, was very impressed
Stayed 3 nights in Jul 2024

10/10 Excellent

Linh, Belmont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Close to everything yet quiet and away from noise. Hotel staff are friendly and helpful. Rooms are nice and clean.
Stayed 6 nights in Jun 2024

8/10 Good

Benjamin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt House is a really great hotel! Very clean and modern, everyone was very helpful and friendly. Tvs allow you to cast streaming services from your phone. The pool is small but nice. The location is perfect if you want to check out Shibuya scramble crossing, catching the metro, walking around Shibuya for shopping. Shibuya Stream is busy but tons of food and shopping options. The hotel and surrounding area is brand new and the area around it is still undergoing construction so itll be even nicer in the future. The only thing that needs to be fixed right now is the address for the hotel on google and all the travel sites. Taxis from the airport will go to the old location and then have a really hard time finding the place as its not identifiable from the street. Id advise getting the exact address from the hotel before you arrive so you arent giving the taxis the wrong location.
Stayed 5 nights in Jun 2024

10/10 Excellent

ROMEO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not write reviews, but this hotel deserves one. Our week-long stay was phenomenal. Located in Shibuya, renowned for its shopping and vibrant atmosphere, the hotel offered a peaceful retreat just a four-minute walk from Shibuya Crossing. Despite its central location, it was quiet and relaxing, with the metro only three minutes away, providing easy citywide access. We booked two spacious, modern rooms for our family of five, equipped with a kitchen, microwave/toaster oven, and all essentials. The in-room washer/dryer combo were a bonus. Just loaded our laundry once and it was done when we got back. The staff was exceptional, from check-in to departure. During checkout, we needed two Ubers to our next hotel in the Disney area due to our luggage. Since the Hyatt is a new hotel, the Uber/taxi pickup location was hard to find. The first Uber driver arrived quickly and without issue, taking me and my daughter. The second driver couldn't find the location and asked my wife and kids to meet him elsewhere. With all the luggage, this was difficult for them to manage. My wife canceled the Uber and rebooked, only to get the same driver again. Suddenly, three Hyatt staff members came down to help my wife and kids walk the luggage to a different pickup area. I'm not sure how they knew they needed help, but their assistance was greatly appreciated. This hotel made our trip, and we will not stay anywhere else when we travel to Japan. Great hotel, great staff, great location.

10/10 Excellent

renelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jun 2024

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and fun for family
Really new and shiny hotel with big rooms and easy walking distance everthing shibuya. The pool was great and kids got yummy cookies + candy.Comfy pjs. Would stay again
Stayed 2 nights in Jun 2024

8/10 Good

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooftop pool — quite an experience swimming among the skyscrapers! Also, the pajamas were the most comfortable set we experienced across multiple hotels. If they hadn’t had a giant Hyatt logo on them, I would have bought a pair.
Stayed 2 nights in Jun 2024

10/10 Excellent

Judy, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

TREVOR GERARD, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 6 nights in Jun 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little difficult to find, but once you realize the location it is a fantastic property with plenty of amenities
Stayed 1 night in Jun 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt House was an amazing place to stay. The staff were so helpful with everything. The room sizes were very spacious. We had a great stay here and would stay again if we’re ever back in Japan.
Stayed 2 nights in Jun 2024