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Hotel Metropolitan Tokyo Ikebukuro

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Metropolitan Tokyo Ikebukuro

Daily buffet breakfast (JPY 3500 per person)
Exterior
Japanese Suite (Extra Japanese Style Futon" use for more than 3 adults) (5F) | Down comforters, in-room safe, desk, blackout drapes
Lobby
Gift shop

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Air conditioning
  • Parking available
  • Breakfast available

Explore the area

Map
1-6-1 Nishi-Ikebukuro, Toshima-ku, Tokyo, Tokyo-to, 171-8505
  • Rikkyo University
    12 min walk
  • Sunshine City Shopping Mall
    14 min walk
  • Sunshine Aquarium
    2 min drive
  • Tokyo (HND-Haneda)
    41 min drive

Room options

View all photos for City View Twin Room, Non Smoking (extra bed for over age of 6 ,22-23F)

City View Twin Room, Non Smoking (extra bed for over age of 6 ,22-23F) | Down comforters, in-room safe, desk, blackout drapes

City View Twin Room, Non Smoking (extra bed for over age of 6 ,22-23F)

  • 290 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for City View Twin Room, Non Smoking (22-23F)

City View Twin Room, Non Smoking (22-23F) | Down comforters, in-room safe, desk, blackout drapes

City View Twin Room, Non Smoking (22-23F)

  • 247 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for City View Single Room, Non Smoking (22-23F)

City View Single Room, Non Smoking (22-23F) | Down comforters, in-room safe, desk, blackout drapes

City View Single Room, Non Smoking (22-23F)

  • 183 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Moderate Queen (6-7 F), Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Moderate Queen (6-7 F), Non Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Room, 1 Queen Bed, Non Smoking (22-23F)

City View Room, 1 Queen Bed, Non Smoking (22-23F) | Down comforters, in-room safe, desk, blackout drapes

City View Room, 1 Queen Bed, Non Smoking (22-23F)

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive King Room, Non Smoking

Executive King Room, Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Executive King Room, Non Smoking

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen, Non Smoking

Executive Queen, Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Executive Queen, Non Smoking

  • 247 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (extra bed for over age of 6 (5-15F)

Standard Twin Room, Non Smoking (extra bed for over age of 6 (5-15F) | Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room, Non Smoking (extra bed for over age of 6 (5-15F)

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room, Non Smoking (extra bed for over age of 6 ,16-21F)

Superior Twin Room, Non Smoking (extra bed for over age of 6 ,16-21F) | Down comforters, in-room safe, desk, blackout drapes

Superior Twin Room, Non Smoking (extra bed for over age of 6 ,16-21F)

  • 290 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Governor Suite Room, Non Smoking

Governor Suite Room, Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Governor Suite Room, Non Smoking

  • 753 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Corner Queen (6-7 F), Non Smoking

Moderate Corner Queen (6-7 F), Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Moderate Corner Queen (6-7 F), Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Deluxe Twin Room, Non Smoking

Executive Deluxe Twin Room, Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Executive Deluxe Twin Room, Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Deluxe King, Non Smoking (24F)

Executive Deluxe King, Non Smoking (24F) | Down comforters, in-room safe, desk, blackout drapes

Executive Deluxe King, Non Smoking (24F)

  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Queen Plus (6-7 F), Non Smoking

Moderate Queen Plus (6-7 F), Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Moderate Queen Plus (6-7 F), Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking (5-15F)

Standard Double Room, 1 Queen Bed, Non Smoking (5-15F) | Down comforters, in-room safe, desk, blackout drapes

Standard Double Room, 1 Queen Bed, Non Smoking (5-15F)

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Suite (Extra Japanese Style Futon" use for more than 3 adults) (5F)

Japanese Suite (Extra Japanese Style Futon" use for more than 3 adults) (5F) | Down comforters, in-room safe, desk, blackout drapes

Japanese Suite (Extra Japanese Style Futon" use for more than 3 adults) (5F)

  • 538 sq ft
  • Sleeps 5
  • 2 Twin Beds and 2 Twin Futons

View all photos for Small Double Room - Non-Smoking (5-15F)

Down comforters, in-room safe, desk, blackout drapes

Small Double Room - Non-Smoking (5-15F)

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Ambassador Suite Room, Non Smoking

Ambassador Suite Room, Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Ambassador Suite Room, Non Smoking

  • 753 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Single Room, Non Smoking (5-15F)

Down comforters, in-room safe, desk, blackout drapes

Standard Single Room, Non Smoking (5-15F)

  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Moderate Twin Plus (6-7 F), Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Moderate Twin Plus (6-7 F), Non Smoking

  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking (16-21 F)

Superior Room, 1 Queen Bed, Non Smoking (16-21 F) | Down comforters, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Non Smoking (16-21 F)

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room, Non Smoking (16-21 F)

Superior Single Room, Non Smoking (16-21 F) | Down comforters, in-room safe, desk, blackout drapes

Superior Single Room, Non Smoking (16-21 F)

  • 183 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking (16-21 F)

Down comforters, in-room safe, desk, blackout drapes

Superior Twin Room, Non Smoking (16-21 F)

  • 247 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin (6-7 F), Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Moderate Twin (6-7 F), Non Smoking

  • 247 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for City View Double Room Non-smoking

Down comforters, in-room safe, desk, blackout drapes

City View Double Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Deluxe Twin Room

Down comforters, in-room safe, desk, blackout drapes

Executive Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Queen Room Non-smoking

Down comforters, in-room safe, desk, blackout drapes

Executive Queen Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive King Room

Down comforters, in-room safe, desk, blackout drapes

Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for City View Single Room Non-smoking

Down comforters, in-room safe, desk, blackout drapes

City View Single Room Non-smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Small Double Room Non smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Small Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior King Double Room Non-smoking

Down comforters, in-room safe, desk, blackout drapes

Superior King Double Room Non-smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe King Room Non-smoking

Down comforters, in-room safe, desk, blackout drapes

Executive Deluxe King Room Non-smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room Non-smoking

Down comforters, in-room safe, desk, blackout drapes

Superior Double Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Western Style Room Non-smoking

Down comforters, in-room safe, desk, blackout drapes

Japanese Western Style Room Non-smoking

  • Sleeps 6
  • 4 Twin Futons and 2 Twin Beds

View all photos for City View Twin Room Non-smoking

Down comforters, in-room safe, desk, blackout drapes

City View Twin Room Non-smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room Non smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room Non smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Single Room Non smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Single Room Non-smoking

Down comforters, in-room safe, desk, blackout drapes

Superior Single Room Non-smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Small Double Room Non-smoking

Down comforters, in-room safe, desk, blackout drapes

Superior Small Double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room Non-smoking

Down comforters, in-room safe, desk, blackout drapes

Superior Twin Room Non-smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Ambassador Suite

Down comforters, in-room safe, desk, blackout drapes

Ambassador Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Moderate Twin, Non Smoking（6-7F）

Down comforters, in-room safe, desk, blackout drapes

Moderate Twin, Non Smoking（6-7F）

  • Sleeps 2
  • 2 Double Beds

View all photos for Moderate Corner Queen, Non Smoking（6-7F）

Down comforters, in-room safe, desk, blackout drapes

Moderate Corner Queen, Non Smoking（6-7F）

  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Queen Plus, Non Smoking（6-7F）

Down comforters, in-room safe, desk, blackout drapes

Moderate Queen Plus, Non Smoking（6-7F）

  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Queen, Non Smoking（6-7F）

Down comforters, in-room safe, desk, blackout drapes

Moderate Queen, Non Smoking（6-7F）

  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Twin Plus, Non Smoking（6-7F）

Down comforters, in-room safe, desk, blackout drapes

Moderate Twin Plus, Non Smoking（6-7F）

  • Sleeps 2
  • 2 Double Beds

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Exterior

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The price is $136
per night
$169 total
includes taxes & fees
Dec 9 - Dec 10
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About the neighborhood

Tokyo

A stay at Hotel Metropolitan Tokyo Ikebukuro places you in the heart of Tokyo, a 2-minute drive from Sunshine Aquarium and 6 minutes from Tokyo Dome. .This hotel is 7.4 mi (11.9 km) from Sensoji Temple and 7.5 mi (12.1 km) from Tokyo Tower.

What's nearby

  • Rikkyo University - 12 min walk - 0.7 miles
  • Sunshine City Shopping Mall - 14 min walk - 0.8 miles
  • Sunshine Aquarium - 2 min drive - 1.1 miles
  • Waseda University - 3 min drive - 1.7 miles
  • Tokyo Dome - 6 min drive - 4.2 miles

Getting around

  • Mejiro Station - 12 min walk
  • Toden-Zoshigaya Station - 13 min walk
  • Narita Intl. Airport (NRT) - 71 min drive

Restaurants

  • ‪ドトールコーヒーショップ - ‬1 min walk
  • ‪HARBS - ‬5 min walk
  • ‪サンマルクカフェ 池袋メトロポリタン口店 - ‬1 min walk
  • ‪イタリアントマト Cafe Jr. - ‬1 min walk
  • ‪インターナショナルフードスクエア&カフェ クロスダイン - ‬1 min walk

About this property

Hotel Metropolitan Tokyo Ikebukuro

Hotel with 6 restaurants, near Sunshine Aquarium
Hotel Metropolitan Tokyo Ikebukuro offers 805 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. Digital television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 15 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 805 air-conditioned rooms featuring refrigerators. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, wedding services, and a ballroom.
Grab a bite at All Day Dining Cross Dine, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include wired internet access (surcharge), limo/town car service, and a computer station. A roundtrip airport shuttle is provided for a surcharge during limited hours, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
All Day Dining Cross Dine - This buffet restaurant serves breakfast, lunch, and dinner.
Cuisine EST - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Dining & Bar OVEST - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Japanese HANAMUSASHI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Chinese KEI-LIN - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi; wired internet (JPY 100 for 5 minutes)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Limo/town car service
  • Self parking on site (JPY 2,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,500 for adults and JPY 1,900 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • All Day Dining Cross Dine
  • Chinese KEI-LIN
  • Cuisine EST
  • Dining & Bar OVEST
  • Japanese HANAMUSASHI

Things to do

  • Gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Children 5 years old and under stay free only when sharing a bed with an adult and using existing bedding. This will be limited to maximum 1 child per a bed
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
Breakfast is not included in the breakfast rate plan for children ages 4-5, and can be requested onsite for the listed child breakfast fee. There are no breakfast fees for children age 3 and under.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 6050.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3500 for adults and JPY 1900 for children
  • Fee for wired internet in public areas: JPY 100 (for 5 minutes, rates may vary)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 2500 per night
  • Rollaway bed fee: JPY 6050.0 per day
  • Facilities fee: JPY 2200 per person and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The fitness facility is closed on the 5th and 20th of every month.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 15 years old are not allowed in the swimming pool or fitness facility, and guests under 15 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Hotel Metropolitan Tokyo Ikebukuro Japan
Hotel Metropolitan Tokyo
Hotel Tokyo Metropolitan
Metropolitan Hotel Tokyo
Metropolitan Tokyo
Metropolitan Tokyo Hotel
Tokyo Hotel Metropolitan
Tokyo Metropolitan
Tokyo Metropolitan Hotel
Crowne Plaza Toshima
Hotel Metropolitan Tokyo Japan
Hotel Metropolitan Tokyo Ikebukuro
Metropolitan Tokyo Ikebukuro
Metropolitan Tokyo Ikebukuro
Hotel Metropolitan Tokyo Ikebukuro Hotel
Hotel Metropolitan Tokyo Ikebukuro Tokyo
Hotel Metropolitan Tokyo Ikebukuro Hotel Tokyo

Hotel Metropolitan Tokyo Ikebukuro Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1497 out of 2305 reviews" "
Rating 8 - Good. 612 out of 2305 reviews" "
Rating 6 - Okay. 132 out of 2305 reviews" "
Rating 4 - Poor. 38 out of 2305 reviews" "
Rating 2 - Terrible. 26 out of 2305 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Delnary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Thomas Thieu

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property is dated. The furniture are dated as well. The TV does not works properly. It kept turning off while watching.
Stayed 3 nights in Aug 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this wonderful hotel. Really practical location, with JR and metro station just across the street. Friendly and very helpful staff, great amenities; I highly recommend this hotel.
Stayed 23 nights in Aug 2024

10/10 Excellent

martha z

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Lashonta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great location and great restaurants!
Stayed 3 nights in Aug 2024

8/10 Good

Li

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to the station and easy to walk to. So it is near the main shopping area in Ikebukuro, with many restaurants around. We took the limousine bus to the Haneda airport on our last day, very convenient when you have luggage s with you. Only the hotel is a bit aged, old interior. A twin room size is adequate.
Stayed 3 nights in Aug 2024

8/10 Good

Mike

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay. Room was a good size for Tokyo and we felt there was good value in the property. Was a little disappointed that the gym was an extra 2200¥. Seemed a little cheap to charge a usage fee for an amenity like a gym. Overall would recommend. Value was good and location is perfect to get around the city.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a Superior Room 1 Queen room but was upgrade to a King size bed. We loved it! There was plenty of room in the bedroom, the bathroom had a large tub, and the bed was very comfortable. We were in Rm 2036 and the view was beautiful! The staff was very helpful and spoke English. I highly recommend this hotel!
Stayed 3 nights in Aug 2024

10/10 Excellent

Terrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasons we stay here every time we visit Japan (twice a year): Airport Limousine Bus drops off and picks up at this hotel, train station is a 2 minute walk away, lots of shopping on the other side of the station, lots places to eat nearby and on the other side of the station, the three conbinis with in a block of the hotel and always great service.
Stayed 6 nights in Aug 2024

10/10 Excellent

Wing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel. Very comfortable room. Very clean. Great location
Stayed 1 night in Aug 2024

10/10 Excellent

Katsunori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Emmanuel

Stayed 7 nights in Aug 2024

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, amenities
3/10. Total stay-away. Treat their guests horribly. Would;t ever stay here again. 99 degrees outside and they limited your air conditioning (couldn't lower it past 18C. Horrible.
Stayed 1 night in Aug 2024

2/10 Terrible

Justin

Liked: Cleanliness
Disliked: Staff & service, amenities
2/10 I Cann't say it enough. DO NOT STAY HERE. I have stayed in many countries and many hotels. This might have been the worst experience. First, they charge you 2200 yen (per day) to use the gym. Second, they limit the AC in the rooms so you ant turn it down. It was 99 degrees outside and the rooms were all 70 degrees and could not be turned down. Third, I had no cold water in my room the entire time. Fourth, even though Orbitz told me as a VIP member I would get late checkout when available, they tried to charge me 2000yen for one hour of late checkout. So it was "available" but only if you wanted to pay. Fifth, I tried taking a business videocall and there is NO WHERE to sit anywhere in the entire lobby. They kicked me out of a younge where they was no one else, ruining my call. Didn't apologize just said not allowed. Told me to take it in my room. LOL. Sixth, It is not near anything. Not close to any of the major parts in Tokyo. Pay and extra $50 to stay closer. Horrible hotel. I hope they close.
Stayed 5 nights in Aug 2024

8/10 Good

Suk Kwan

Liked: Staff & service
Stayed 5 nights in Aug 2024

8/10 Good

Chris JS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Ikebukuro
Great location across from shopping malls, train, food outlets, convenient stores etc. Smallish room typical of standard hotel rooms in Tokyo. Concierge and reception staff are friendly and helpful.
Stayed 3 nights in Aug 2024

8/10 Good

Suzzanne

Stayed 7 nights in Aug 2024

10/10 Excellent

Toshiyuki

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 3 nights in Aug 2024

10/10 Excellent

Mingcheng

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very popular and I wanted a short notice change on my stay, and the hotel accommodated me. I really appreciate their flexibility which was not that common in Japan.
Stayed 3 nights in Jul 2024

8/10 Good

LARISA, e. brunswick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, next to the train. Nice breakfast buffet. Very helpful staff. It is very helpful to have breakfast buffet if you are early riser. Everything around is closed until 10am. Room were smaller, than on picture.
Stayed 5 nights in Jul 2024

10/10 Excellent

Yap

Stayed 2 nights in Aug 2024

10/10 Excellent

Keisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

WEN YING

Stayed 5 nights in Jul 2024

10/10 Excellent

Noriko

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient.
Stayed 3 nights in Jul 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024