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HOTEL MYSTAYS Ueno East

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HOTEL MYSTAYS Ueno East

Reception
Premium bedding, down comforters, desk, blackout drapes
Breakfast served
Front of property
Hallway

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
5-5-6 Higashiueno, Taito-ku, Tokyo, Tokyo-to, 110-0015
  • Ameyoko Shopping District
    10 min walk
  • Ueno Park
    11 min walk
  • Ueno Zoo
    13 min walk
  • Tokyo (HND-Haneda)
    33 min drive

Room options

View all photos for Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Property amenity

Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room, Non Smoking

  • 118 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Semi Double, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Semi Double, Non Smoking

  • 118 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Superior Double Room, Non Smoking

  • 150 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 301 sq ft
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service)

  • 118 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service)

Property amenity

Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service)

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room, Non Smoking

  • 301 sq ft
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

Property amenity

Standard Twin Room, Non Smoking

  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Queen, Non Smoking

Property amenity

Standard Queen, Non Smoking

  • 150 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Ueno Hotel

Free WiFi
Air conditioning
Breakfast available
Laundry
3.9 out of 5, Good, (1005)
The price is $65
per night
$72 total
includes taxes & fees
Dec 9 - Dec 10
Ueno Hotel

About the neighborhood

Tokyo

Located in Tokyo (Taito), HOTEL MYSTAYS Ueno East is within a 15-minute walk of Ueno Park and Ueno Zoo. .This hotel is 1.3 mi (2.1 km) from Sensoji Temple and 1.8 mi (3 km) from Tokyo Skytree.

What's nearby

  • Ueno Park - 11 min walk - 0.6 miles
  • Ueno Zoo - 13 min walk - 0.7 miles
  • Sensoji Temple - 19 min walk - 1.1 miles
  • Tokyo Skytree - 3 min drive - 1.9 miles
  • Tokyo Dome - 5 min drive - 2.2 miles

Getting around

  • Inaricho Station - 3 min walk
  • Keisei-Ueno Station - 12 min walk
  • Narita Intl. Airport (NRT) - 65 min drive

Restaurants

  • ‪マクドナルド - ‬3 min walk
  • ‪すき家 - ‬2 min walk
  • ‪ハリマ・ケバブ・ビリヤニ - ‬3 min walk
  • ‪日高屋稲荷町店 - ‬3 min walk
  • ‪吉野家 - ‬3 min walk

About this property

HOTEL MYSTAYS Ueno East

Hotel with a 24-hour front desk, near Sensoji Temple
HOTEL MYSTAYS Ueno East offers 150 air-conditioned accommodations with coffee/tea makers and slippers. Beds feature down comforters and premium bedding. LED televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Enjoy a satisfying meal at 朝食レストラン serving guests of HOTEL MYSTAYS Ueno East. To-go breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
朝食レストラン - This restaurant serves breakfast only. Reservations are required.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 1,600 per night)
  • Limited onsite parking

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,000 for adults and JPY 1,000 for children
  • A restaurant

Restaurants on site

  • 朝食レストラン

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 9 floors
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Scheduled air-conditioning and hot water outages will take place on October 15 to November 30, 2024 from 11 AM to 3 PM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately JPY 1000 for adults and JPY 1000 for children
  • Covered self parking fee: JPY 1600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chisun
Chisun Hotel
Chisun Hotel Ueno
Chisun Ueno
Chisun Ueno Hotel
Hotel Chisun
Hotel Chisun Ueno
Ueno Chisun Hotel
Chisun Hotel Taito
Chisun Hotel Ueno Tokyo, Japan
Hotel UENO EAST
Hotel Ueno East Tokyo, Japan
HOTEL MYSTAYS
MYSTAYS Ueno East
MYSTAYS
HOTEL MYSTAYS Ueno East Tokyo Japan
HOTEL MYSTAYS Ueno East Tokyo
HOTEL MYSTAYS Ueno East Tokyo
MYSTAYS Ueno East Tokyo
MYSTAYS Ueno East
Hotel HOTEL MYSTAYS Ueno East Tokyo
Tokyo HOTEL MYSTAYS Ueno East Hotel
Hotel HOTEL MYSTAYS Ueno East
Hotel UENO EAST
Chisun Hotel Ueno
HOTEL MYSTAYS Ueno East Hotel
HOTEL MYSTAYS Ueno East Tokyo
HOTEL MYSTAYS Ueno East Hotel Tokyo

HOTEL MYSTAYS Ueno East Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 304 out of 1002 reviews" "
Rating 8 - Good. 461 out of 1002 reviews" "
Rating 6 - Okay. 162 out of 1002 reviews" "
Rating 4 - Poor. 52 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Damien

Stayed 3 nights in Jul 2024

8/10 Good

Chong

Stayed 3 nights in Jun 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Stayed 10 nights in May 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

8/10 Good

Dave

Stayed 1 night in May 2024

8/10 Good

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are standard Japanese size which is smaller than most North American rooms. The room and bathroom is clean and has all the amenities.
Stayed 9 nights in May 2024

10/10 Excellent

Liam

Stayed 8 nights in May 2024

6/10 Okay

Gail

Traveled with group
Breakfast- You had to order breakfast when you check-in and most breakfast was sold out except egg sandwich. Rooms seem smaller than pictures.
Stayed 1 night in May 2024

10/10 Excellent

Ivan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great location. The staff were very patient and accomodating. The breakfast was simple, but delicious.
Stayed 2 nights in May 2024

4/10 Poor

Billy

Disliked: Cleanliness, amenities
The front desk staff were great! I definitely had some miscommunications with the house keeping staff. Which may be on me. But they did disturb me with the "Do not disturb" sign up. But the nooks and crannies of this room were gross. Bathroom had a moldy smell, especially after a rain. There are better places in the area to stay.
Stayed 18 nights in Apr 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean quiet hotel within walking distance from Ueno. Breakfast options are limited (and did not have one that was on the picture but was not offered). Other than this, it was totally fine.
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and clean hotel. Breakfast options were limited (sandwich or bento box) and felt repetitive with 5 days of stay, but would have been fine for a shorter stay. A salad option I saw on pictures was not offered.
Stayed 4 nights in May 2024

4/10 Poor

Jocelyn

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was way too hot/ uncomfortable , no AC.
Stayed 3 nights in Apr 2024

6/10 Okay

marni, ottawa

Liked: Cleanliness, staff & service
Staff were very welcoming and got us checked in quickly. Downfall was there was no AC. It was 25 degrees Celsius both days we were there and it was hot! We had to sleep with the window open to try and sleep and it was loud first thing in the morning. Beds were very hard. Overall great location and average room.
Stayed 2 nights in Apr 2024

8/10 Good

Irene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s important to me to have a 24/7 front desk especially in a foreign country.
Stayed 11 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

6/10 Okay

MARJORIE

Traveled with group
Liked: Cleanliness, staff & service
It was very warm in the room, hard time adjusting temperature.
Stayed 1 night in Feb 2024

2/10 Terrible

Daisuke

Business traveler
Disliked: Cleanliness, property conditions & facilities
Humidifier and toilet were moldy. No heater during the winter.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Not for people with disabilities
Not a good hotel for people with a walking/standing disability. There are no ramps or railings at the entrance. Infact, there are stairs without any railings and poor night time lighting. So if you have a walking impediment or require a wheelchair, then this is not the hotel to book. Air ventilation is poor so the room, during the winter, is very stuffy. They provide a humidifier/air purifier machine but it wasn't all that helpful. Crack open a window to let some fresh air in but if you're staying in the winter then make sure to keep your body and head warm at night. It was very cold since there's no thermostat for the rooms. They have a central air conditioner that runs but it was not working during the first 2 days of our stay. The elevator closes quickly so watch out for that. The front desk people were polite and nice. There were room/stay amenities at the lobby (e.g. toothpaste and toothbrushes, wash clothes, etc.). The room has very good shampoo, conditioner, and body wash. The rooms with single beds were very small; they are only big enough for 1 person...maybe 2 people of smaller statures. I recommend booking the rooms with 2 beds if you want a normal sized room. The bathtub (at least the one in our single bed room) had, what feels like, a very flimsy bottom. I felt like I would break it if I stayed in the tub too long. The height between the floor to ceiling in the bathroom is shorter and you have to step over a small wall to get into the bathroom.
Stayed 7 nights in Dec 2023

8/10 Good

Yuen Ping

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2023

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, room had everything we needed and staff were very helpful and friendly.
Stayed 4 nights in Nov 2023

10/10 Excellent

Carlo, New York

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Practically everything about this property was good. One thing that can be improved is the poor wifi— it has been a consistent complaint of guests. The property should do something about it.
Stayed 6 nights in Dec 2023

4/10 Poor

Lewis Raymond

Traveled with partner
Disliked: Cleanliness
Quite a bit smaller than planned. Hard for two travellers. Also had some mould and stains in the bathroom area.
Stayed 13 nights in Nov 2023