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Grand Nikko Tokyo Daiba

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Nikko Tokyo Daiba

Lobby
Club Breeze Deluxe Twin, Rainbow Bridge Side, Non Smoking (Executive Lounge Access) | Down comforters, in-room safe, laptop workspace, blackout drapes
Hallway
7 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Fitness facility

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa

Explore the area

Map
2-6-1 Daiba, Minato-ku, Tokyo, Tokyo-to, 135-8701
  • Aqua City Shopping Center
    4 min walk
  • Garden Dining
    1 min walk
  • Daiba Station
    3 min walk
  • Tokyo (HND-Haneda)
    17 min drive

Room options

View all photos for Bay View Floor Deluxe Suite Twin Rainbow Bridge Side, Non Smoking

Bay View Floor Deluxe Suite Twin Rainbow Bridge Side, Non Smoking | Down comforters, in-room safe, laptop workspace, blackout drapes

Bay View Floor Deluxe Suite Twin Rainbow Bridge Side, Non Smoking

  • 904 sq ft
  • Bay view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Club Authentic Superior Double Non Smoking (Executive Lounge Access)

Club Authentic Superior Double Non Smoking (Executive Lounge Access) | Down comforters, in-room safe, laptop workspace, blackout drapes

Club Authentic Superior Double Non Smoking (Executive Lounge Access)

  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Authentic Deluxe Twin, Non Smoking (Executive Lounge Access)

Club Authentic Deluxe Twin, Non Smoking (Executive Lounge Access) | Down comforters, in-room safe, laptop workspace, blackout drapes

Club Authentic Deluxe Twin, Non Smoking (Executive Lounge Access)

  • 452 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Authentic Superior Double, Rainbow Bridge Side, Non Smoking (Executive Lounge Access)

Club Authentic Superior Double, Rainbow Bridge Side, Non Smoking (Executive Lounge Access) | Down comforters, in-room safe, laptop workspace, blackout drapes

Club Authentic Superior Double, Rainbow Bridge Side, Non Smoking (Executive Lounge Access)

  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Bay View Floor Deluxe Suite Grand King Rainbow Bridge Side, Non Smoking

Bay View Floor Deluxe Suite Grand King Rainbow Bridge Side, Non Smoking | Down comforters, in-room safe, laptop workspace, blackout drapes

Bay View Floor Deluxe Suite Grand King Rainbow Bridge Side, Non Smoking

  • 904 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Breeze Deluxe Twin - Non Smoking (Executive Lounge Access)

Club Breeze Deluxe Twin - Non Smoking (Executive Lounge Access) | Down comforters, in-room safe, laptop workspace, blackout drapes

Club Breeze Deluxe Twin - Non Smoking (Executive Lounge Access)

  • 452 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Breeze Superior Twin, Rainbow Bridge Side, Non Smoking (Executive Lounge Access)

Club Breeze Superior Twin, Rainbow Bridge Side, Non Smoking (Executive Lounge Access) | Down comforters, in-room safe, laptop workspace, blackout drapes

Club Breeze Superior Twin, Rainbow Bridge Side, Non Smoking (Executive Lounge Access)

  • 355 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Breeze Deluxe Twin, Rainbow Bridge Side, Non Smoking (Executive Lounge Access)

Club Breeze Deluxe Twin, Rainbow Bridge Side, Non Smoking (Executive Lounge Access) | Down comforters, in-room safe, laptop workspace, blackout drapes

Club Breeze Deluxe Twin, Rainbow Bridge Side, Non Smoking (Executive Lounge Access)

  • 452 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Breeze Deluxe Triple Room, Non Smoking (Executive Lounge Access)

Down comforters, in-room safe, laptop workspace, blackout drapes

Club Breeze Deluxe Triple Room, Non Smoking (Executive Lounge Access)

  • 452 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Club Breeze Deluxe Triple Room, Rainbow Bridge Side, Non Smoking (Executive Lounge Access)

Club Breeze Deluxe Triple Room, Rainbow Bridge Side, Non Smoking (Executive Lounge Access) | Down comforters, in-room safe, laptop workspace, blackout drapes

Club Breeze Deluxe Triple Room, Rainbow Bridge Side, Non Smoking (Executive Lounge Access)

  • 452 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Club Authentic Deluxe Twin, Rainbow Bridge Side, Non Smoking (Executive Lounge Access)

Club Authentic Deluxe Twin, Rainbow Bridge Side, Non Smoking (Executive Lounge Access) | Down comforters, in-room safe, laptop workspace, blackout drapes

Club Authentic Deluxe Twin, Rainbow Bridge Side, Non Smoking (Executive Lounge Access)

  • 452 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Breeze Superior Double - Non Smoking (Executive Lounge Access)

Down comforters, in-room safe, laptop workspace, blackout drapes

Club Breeze Superior Double - Non Smoking (Executive Lounge Access)

  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Breeze Superior Twin - Non Smoking (Executive Lounge Access)

Club Breeze Superior Twin - Non Smoking (Executive Lounge Access) | Down comforters, in-room safe, laptop workspace, blackout drapes

Club Breeze Superior Twin - Non Smoking (Executive Lounge Access)

  • 355 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Breeze Superior Double, Rainbow Bridge Side, Non Smoking (Executive Lounge Access)

Down comforters, in-room safe, laptop workspace, blackout drapes

Club Breeze Superior Double, Rainbow Bridge Side, Non Smoking (Executive Lounge Access)

  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, Non Smoking

Family Suite, Non Smoking | Down comforters, in-room safe, laptop workspace, blackout drapes

Family Suite, Non Smoking

  • 1227 sq ft
  • Sleeps 9
  • 4 Twin Beds and 1 Twin Trundle Bed

View all photos for Luxury Quadruple Room, Non Smoking

Luxury Quadruple Room, Non Smoking | Down comforters, in-room safe, laptop workspace, blackout drapes

Luxury Quadruple Room, Non Smoking

  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

View all photos for Deluxe Triple Room, Non Smoking

Deluxe Triple Room, Non Smoking | Down comforters, in-room safe, laptop workspace, blackout drapes

Deluxe Triple Room, Non Smoking

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Twin Room, Non Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Deluxe Twin Room, Non Smoking

  • 452 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bay View Floor, Luxury Quadruple Room, Non Smoking

Bay View Floor, Luxury Quadruple Room, Non Smoking | Down comforters, in-room safe, laptop workspace, blackout drapes

Bay View Floor, Luxury Quadruple Room, Non Smoking

  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

View all photos for Bay View Floor Corner Suite Grand King Rainbow Bridge Side, Non Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Bay View Floor Corner Suite Grand King Rainbow Bridge Side, Non Smoking

  • 775 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | Down comforters, in-room safe, laptop workspace, blackout drapes

Superior Twin Room, Non Smoking

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | Down comforters, in-room safe, laptop workspace, blackout drapes

Superior Double Room, Non Smoking

  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bay View Floor Deluxe Twin, Non Smoking

Bay View Floor Deluxe Twin, Non Smoking | Down comforters, in-room safe, laptop workspace, blackout drapes

Bay View Floor Deluxe Twin, Non Smoking

  • 452 sq ft
  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Bay View Floor Deluxe Triple, Non Smoking

Bay View Floor Deluxe Triple, Non Smoking | Down comforters, in-room safe, laptop workspace, blackout drapes

Bay View Floor Deluxe Triple, Non Smoking

  • 452 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Bay View Floor Deluxe Twin, Rainbow Bridge Side, Non Smoking

Bay View Floor Deluxe Twin, Rainbow Bridge Side, Non Smoking | Down comforters, in-room safe, laptop workspace, blackout drapes

Bay View Floor Deluxe Twin, Rainbow Bridge Side, Non Smoking

  • 452 sq ft
  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Bay View Floor Deluxe Triple, Rainbow Bridge Side, Non Smoking

Bay View Floor Deluxe Triple, Rainbow Bridge Side, Non Smoking | Down comforters, in-room safe, laptop workspace, blackout drapes

Bay View Floor Deluxe Triple, Rainbow Bridge Side, Non Smoking

  • 452 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Bay View Floor, Luxury Twin Room, Non Smoking

Bay View Floor, Luxury Twin Room, Non Smoking | Down comforters, in-room safe, laptop workspace, blackout drapes

Bay View Floor, Luxury Twin Room, Non Smoking

  • 538 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bay View Floor Superior Double, Non Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Bay View Floor Superior Double, Non Smoking

  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Bay View Floor Superior Twin, Non Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Bay View Floor Superior Twin, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Bay View Floor Superior Twin, Rainbow Bridge Side, Non Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Bay View Floor Superior Twin, Rainbow Bridge Side, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Luxury Twin Room, Non Smoking

Luxury Twin Room, Non Smoking | Down comforters, in-room safe, laptop workspace, blackout drapes

Luxury Twin Room, Non Smoking

  • 538 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bay View Floor Corner Suite Twin Rainbow Bridge Side, Non Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Bay View Floor Corner Suite Twin Rainbow Bridge Side, Non Smoking

  • 775 sq ft
  • Bay view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Twin Connecting Room, Non Smoking

Down comforters, in-room safe, laptop workspace, blackout drapes

Twin Connecting Room, Non Smoking

  • 904 sq ft
  • Sleeps 10
  • 4 Twin Beds

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About the neighborhood

Tokyo

Located in Tokyo (Minato), Grand Nikko Tokyo Daiba is within a 5-minute drive of National Museum of Emerging Science and Innovation and MORI Building Digital Art Museum. .This luxury hotel is 4.7 mi (7.6 km) from Tokyo Tower and 5.4 mi (8.8 km) from Tokyo Imperial Palace.

What's nearby

  • DiverCity Tokyo Plaza - 8 min walk
  • Tokyo Big Sight - 4 min drive
  • Toyosu Market - 6 min drive
  • Tokyo Tower - 9 min drive
  • Tokyo Imperial Palace - 9 min drive

Getting around

  • Daiba Station - 3 min walk
  • Tokyo Teleport Station - 12 min walk
  • Narita Intl. Airport (NRT) - 47 min drive

Restaurants

  • ‪KUA`AINA - ‬6 min walk
  • ‪エグゼクティブラウンジ - ‬6 min walk
  • ‪Seascape Terrace Dining - ‬4 min walk
  • ‪北陸富山回転寿司 PREMIUM 海王 ダイバシティー東京店 - ‬8 min walk
  • ‪THE OVEN - ‬6 min walk

About this property

Grand Nikko Tokyo Daiba

Luxury Tokyo hotel in Minato with 7 restaurants
Grand Nikko Tokyo Daiba offers 882 accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desk chairs and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 882 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and complimentary bottled water.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at The Grill on 30th, one of the hotel's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Tokyo? This hotel has 27771 square feet (2580 square meters) of space consisting of conference space and 17 meeting rooms. Guests may use a bus station shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
The Grill on 30th - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Teppanyaki Icho - This steakhouse specializes in Japanese cuisine and serves lunch and dinner. Open select days.
GARDEN DINING - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
CHINESE Toh-Lee - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Bus station shuttle (surcharge)
  • Self parking on site (JPY 2,000 per stay; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,500 for adults and JPY 2,000 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CHINESE Toh-Lee
  • GARDEN DINING
  • Teppanyaki Icho
  • The Grill on 30th

Things to do

  • Art gallery
  • Fitness classes
  • Gym
  • Pilates classes
  • Seasonal outdoor pool
  • Shopping mall
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 27,771 square feet of conference space

Outdoors

  • On the waterfront

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 30 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A scheduled power outage will take place from 10 PM on January 26, 2025, to 11 AM on January 27, 2025. All facilities that use power, including elevators will not be available during this time.
Please note that "Breakfast Included" rate plans include breakfast for all guests over the age of 7. Breakfast (surcharge) is available for guests 6 years and younger.
Check-in and check-out times for this property vary based on room types. Please note the check-in and check-out times listed in your room type name.

Renovations and closures

This property is closed from January 26 2025 to January 26 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4500 for adults and JPY 2000 for children
  • Self parking fee: JPY 2000 per stay (in/out privileges)
  • Facilities fee: JPY 2200 per person and includes use of: sauna; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed optional pool fee is charged per person, per day, to access the seasonal outdoor pool area; advance reservation is required. Guests may contact the property for more details on pool availability and price range.
Children under 16 years old are not permitted to access the fitness center, indoor pool, and sauna.
The listed optional facilities fee is charged per person, per entrance, to access the the fitness center, indoor pool, and sauna area.
Guests must be at least 20 years old to access the club lounge after 6 PM.

We should mention

The seasonal pool will be open from July to August
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool or fitness facility
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Daiba Grand Pacific
Grand Pacific Daiba
Grand Pacific Daiba Hotel
Grand Pacific Le Daiba Hotel Minato
Grand Pacific Le Daiba Minato
Grand Pacific Le Daiba Tokyo, Japan
Grand Nikko Tokyo Daiba Hotel
Le Meridien Tokyo
Grand Pacific Le Daiba Minato
Grand Nikko Tokyo Daiba Japan
Grand Nikko Tokyo Daiba Hotel
Grand Nikko Tokyo Daiba Tokyo
Grand Pacific Le Daiba Hotel Minato
Grand Nikko Tokyo Daiba Hotel Tokyo

Grand Nikko Tokyo Daiba Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1329 out of 1726 reviews" "
Rating 8 - Good. 296 out of 1726 reviews" "
Rating 6 - Okay. 60 out of 1726 reviews" "
Rating 4 - Poor. 23 out of 1726 reviews" "
Rating 2 - Terrible. 18 out of 1726 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Taeko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an upgrade room with bayside view. Major iconic spots in Tokyo were seen from the room. The front desk staff was nice.
Stayed 1 night in Oct 2024

8/10 Good

KAILASH

Stayed 1 night in Sep 2024

8/10 Good

Emma, Auckland

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Comfortable beds. Very relaxing. Restaurants are expensive
Stayed 2 nights in Sep 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Paul, Windham

Traveled with partner
Liked: Amenities
Location is everything and the Grand Nikko Tokyo Daiba has a great location on Tokyo Bay and shares a train station with the Hilton Hotel across the street.
Stayed 3 nights in Sep 2024

10/10 Excellent

maria a

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Christian

Stayed 1 night in Aug 2023

10/10 Excellent

Hanju

Liked: Cleanliness, staff & service, amenities
Best hotel I've ever stayed!
Stayed 1 night in Sep 2024

10/10 Excellent

Divine Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satff are very accomidating, the place is immaculate and the service is magnificent. I would definitely stay in this hotel again!
Stayed 4 nights in Sep 2024

8/10 Good

SHARMILLA, S Ozone Park

Liked: Cleanliness, staff & service, property conditions & facilities
property was close to the areas that I wanted to tour etc.
Stayed 1 night in Aug 2024

10/10 Excellent

Jun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and conveniently located property with easy access the city and airport
Stayed 4 nights in Sep 2024

8/10 Good

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable hotel.
It was clean and comfortable. A very handy way of using the hotel as a stop over before getting on a cruise. Location is perfect.
Stayed 2 nights in Sep 2024

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

maryam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful, breakfast is great, service is amazing but you have to pay to use the pool!
Stayed 4 nights in Aug 2024

6/10 Okay

Frank, Fredericksburg

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff mostly does not speak English. You have to pay for parking even if you stay at the hotel. They didn’t update on Expedia that the outdoor pool would be closed even when the outdoor temperature was still averaging 38 Celsius everyday. The restaurants did quality was mediocre what the price of what you’re paying.
Stayed 3 nights in Sep 2024

4/10 Poor

Linda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was a beautiful property. Unfortunately, it wasn't practical for us. I could not swim unless I paid a fee and bought a bathrobe. There was no hot chocolate. I had to go to Starbucks each day and purchase it. The buffet was OK. But the Okinawa property was far less expensive and provided all of the things that this property didn't. I won't return.
Stayed 2 nights in Sep 2024

10/10 Excellent

juan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect.
Stayed 1 night in Sep 2024

10/10 Excellent

Buddy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars. Expensive food options tho.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful stay!
This is a beautiful, immaculate hotel. The staff and service were extraordinary, everyone went above and beyond to take care of every need. Breakfast was superb, offering such a wide variety and again the wait staff were amazing. I would highly recommend this hotel!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

edith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Jean

Liked: Amenities, property conditions & facilities
Great
Stayed 7 nights in Aug 2024

10/10 Excellent

Kathleen May

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were accomodating and approachable. Very clean amenities. Convenient and accessible.
Stayed 2 nights in Jul 2024

10/10 Excellent

yihuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Rajesh Bahadur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Evening view from my room was mesmerizing!!!
Many attractions of ODAIBA are walkable and accessible from this hotel. The connected train access provides easy access to other part of Japan.
Stayed 4 nights in Sep 2024