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3.7 of 5 guest rating
Room type Options Nightly price Book
Superior Room, Patio, Pool View
344 square feet
2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types
Standard Double Room, Garden View, Poolside
344 square feet
2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with free breakfast and a 24-hour front desk

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Laundry facilities
Smoke-free property

A stay at Hotel Chichen Itza places you in the heart of Pisté, within a 5-minute drive of Court of the Thousand Columns and Cenote Sagrado. This family-friendly hotel is 3.3 mi (5.4 km) from Grutas de Balankanché and 3.3 mi (5.4 km) from Plataforma de las Águilas y los Jaguares.

Stay in one of 40 guestrooms featuring LED televisions. Rooms have private balconies. Cable television is provided for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.

Grab a bite to eat at LOS ARCOS, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This family-friendly hotel also offers an outdoor pool, a terrace, and multilingual staff. Complimentary uncovered self parking is available on site.

Hotel Chichen Itza is a smoke-free property.

  • Picnic area
  • Daily
  • Number of outdoor pools - 1
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • 24-hour front desk
  • Free breakfast
  • Uncovered parking
  • Porter/bellhop
  • Tours/ticket assistance
  • Mosquito nets
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Number of restaurants - 1
  • Free full breakfast
  • Concierge services
  • Banquet hall
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 40
  • Number of floors - 2
  • Number of buildings/towers - 1
  • Garden
  • Multilingual staff
  • Outdoor furniture

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Italian
  • Spanish

Parking

Free self parking

Room Amenities

Hotel Chichen Itza offers 40 accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies. Each accommodation is individually furnished. 29-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Balcony
  • Desk
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
  • In-room childcare (surcharge)
  • Hair dryer (on request)
  • Cable TV service
  • Individually furnished
  • TV size: 29
  • TV size measurement: inch
  • Bathtub or shower
  • LED TV
  • Towels provided
  • Bedsheets provided
  • Number of beds 2
  • Shampoo
  • Change of towels (on request)
  • Change of bed sheets (on request)

Where to Eat

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.

LOS ARCOS - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Late check-out fee: MXN 450 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Chichen Itza Hotel
  • Hotel Chichen Itza
  • Hotel Chichen Itza Tinum
  • Chichen Itza Tinum
  • Hotel Chichen Itza Hotel
  • Hotel Chichen Itza Tinum
  • Hotel Chichen Itza Hotel Tinum

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Contactless check-in is available.

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