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Hotel Palacio Azteca Tijuana, Trademark by Wyndham

3.5 star property

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Photo gallery for Hotel Palacio Azteca Tijuana, Trademark by Wyndham

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Buffet
Lobby
Point of interest
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
  • Free WiFi
$131
$116 nightly
$131 total
Total with taxes and fees
Feb 25 - Feb 26

Explore the area

View in a map
Blvd Cuauhtemoc Sur N.213, Col davila, Tijuana, BC, 22400
  • Place, CAS Visa USA
    ‪10 min walk‬
  • Place, Paseo Chapultepec
    ‪15 min walk‬
  • Place, Centro Cultural Tijuana
    ‪15 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Mobility Accessible, Non Smoking

Room, 1 Queen Bed, Mobility Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Mobility Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

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Daily buffet breakfast (MXN 385 per person)
Holiday Inn Tijuana Zona Rio by IHG
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,433 reviews
$92 nightly
The price is $104
Mar 16 - Mar 17
Total with taxes and fees
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About the neighborhood

Tijuana

With a stay at Hotel Palacio Azteca Tijuana, Trademark by Wyndham in Tijuana (Downtown Tijuana), you'll be within a 5-minute drive of Plaza Rio Commercial Center and Paseo Chapultepec. .This family-friendly hotel is 1.4 mi (2.3 km) from Centro Cultural Tijuana and 2 mi (3.3 km) from Galerias Hipodromo.

What's nearby

  • Plaza Landmark Tijuana Shopping Center - 8 min walk - 0.5 miles
  • CAS Visa USA - 10 min walk - 0.6 miles
  • Plaza Rio Commercial Center - 12 min walk - 0.7 miles
  • Paseo Chapultepec - 15 min walk - 0.8 miles
  • Centro Cultural Tijuana - 15 min walk - 0.8 miles

Getting around

  • Beyer Blvd Trolley Station - 16 min drive
  • San Diego Santa Fe Depot - 20 min drive
  • Tijuana Intl. Airport (TIJ) - 13 min drive

Restaurants

  • ‪Las Ahumaderas Tacos El Paisa - ‬2 min walk
  • ‪Tacos Las 3 Salsas - ‬2 min walk
  • ‪Tacos El Vaquero - ‬2 min walk
  • ‪Restaurante Mexicano S.A. de C.V. - ‬1 min walk
  • ‪Bol Corona - ‬3 min walk

About this property

Hotel Palacio Azteca Tijuana, Trademark by Wyndham

Hotel Palacio Azteca Tijuana, Trademark by Wyndham offers 201 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and sports massages.
Stay in one of 201 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy a meal at Ixchel Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tijuana? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Ixchel Restaurant - Onsite buffet restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ixchel Restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Hot stone massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The name on the reservation must match the name on the guest's photo identification provided at check-in.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Azteca Hotel
Hotel Azteca
Hotel Palacio Azteca
Hotel Palacio Azteca Tijuana
Palacio Azteca
Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel
Hotel Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel Tijuana

Hotel Palacio Azteca Tijuana, Trademark by Wyndham Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 514 out of 1001 reviews
Rating 8 - Good. 198 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 69 out of 1001 reviews
Rating 2 - Terrible. 98 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

María

Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Stayed 1 night in Nov 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything wonderful
Stayed 1 night in Nov 2025

10/10 Excellent

Jayro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jack

Liked: Cleanliness, property conditions & facilities
Great Service
Stayed 1 night in Nov 2025

8/10 Good

Mario

Stayed 2 nights in Nov 2025

10/10 Excellent

Clara

Stayed 1 night in Nov 2025

2/10 Terrible

Maria, West Jordan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival there was no running water and after that a second day without water I had to move to a different hotel. Manager refused to refund money just kept telling me that the water was going to be fixed soon
Stayed 3 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice trip and stay here is always well
Stayed 2 nights in Oct 2025

4/10 Poor

Nathaly

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Upon arrival, we were told the hotel had no running water, so we couldn’t shower or brush our teeth until late evening. Then the Wi-Fi in our room didn’t work. Despite several complaints, nothing changed, and even after being moved to another room, the Wi-Fi was still unusable. The only solution offered was to work or study in the lobby, and after insisting, we were finally allowed to use the business area. The parking situation was also inconvenient, valet only, meaning you must wait every time you need your car and tip each time. The included breakfast was just eggs and coffee and not appetizing. Overall, the hotel no longer reflects its former quality and feels more like an overpriced roadside motel. However, the staff remained polite and tried their best to help, and the valet attendants were always prompt and friendly despite the lack of management on duty.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexia

Stayed 2 nights in Nov 2025

6/10 Okay

Carolina

Traveled with family
Disliked: Staff & service
We didn’t use the airport, shuttle, but as far as a breakfast, not organized, breakfast was cold. Choices for breakfast. Breakfast were pathetic.Waiter was not friendly. Waiter Did not explain anything.
Stayed 1 night in Nov 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Lazaro

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had an authentic, elegant feeling .
Stayed 1 night in Sep 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is 6 minutes away from San Ysidro boarder. Great location and very safe.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Excellent customer service
Stayed 1 night in Sep 2025

6/10 Okay

Cynthia

Stayed 1 night in Sep 2025

10/10 Excellent

Sergio

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Omid

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property has a nice outdoor dining area, although the kitchen / restaurant staff didn't have professional customer experience. Reception and hotel manager were nice and friendly. The first room we had, the bathroom didn't have ventilation system and it somehow smelled, we ended up requesting another room which was comparatively better. But overall the hotel and room seem old and need fresh remodeling and plumbing renovations.
Stayed 5 nights in Sep 2025

10/10 Excellent

Gloria

Stayed 1 night in Sep 2025

6/10 Okay

Albert

Liked: Staff & service
The hotel is currently undergoing a large renovation. It's very much needed and welcomed in order to keep up with today's current demands. The place got stuck in the 90's, to say it best. The location is ideal! Within walking distances of coffee shops, restaurants, quick eateries, and convenient stores. The location also sits within a few miles of nightlife activities, shops, and other ethic restaurants. The front desk staff could work on improving their customer relations, engagement, and interactions which would improve the stay of its guests. The onsite restaurant has good food with live music. The restaurant staff is their gem! Exceptional service and attentiveness to detail was quite refreshing after a long journey just to get there. Currently, in my humble opinion, the hotel is a 3 of 5 with lots of room to improve. Maybe the property's "facelift" will improve the morale and make guest's stays a lot more enjoyable.
Stayed 2 nights in Sep 2025

6/10 Okay

James

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff!
Stayed 1 night in Sep 2025

8/10 Good

Joaeluis

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean n nice
Stayed 2 nights in Sep 2025