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City Express by Marriott Tijuana Insurgentes

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott Tijuana Insurgentes

Lobby lounge
Reception
Lobby lounge
Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Property amenity

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included
  • Laundry

Explore the area

Map
Blvd. Insurgentes 5950, Col. El Lago, Tijuana, BC, 22210
  • Macroplaza Insurgentes
    4 min walk
  • World Trade Center Tijuana
    11 min walk
  • El Trompo Interactive Museum Tijuana
    12 min walk
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    18 min drive

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Non Smoking

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Queen Bed with Sofa bed

  • 226 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Non Smoking

  • 226 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Tijuana

With a stay at City Express by Marriott Tijuana Insurgentes in Tijuana, you'll be in the business district, within a 15-minute walk of World Trade Center Tijuana and El Trompo Interactive Museum Tijuana. .This hotel is 0.4 mi (0.7 km) from Parque Morelos and 1.4 mi (2.2 km) from CEART Tijuana.

What's nearby

  • Macroplaza Insurgentes - 4 min walk
  • El Trompo Interactive Museum Tijuana - 12 min walk
  • Parque Morelos - 13 min walk
  • Chevron Stadium - 3 min drive
  • U.S. Consulate General Tijuana - 6 min drive

Getting around

  • Tijuana Intl. Airport (TIJ) - 18 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Mantequilla Paseo del Parque - ‬8 min walk
  • ‪Café de la Flor - Macroplaza - ‬8 min walk
  • ‪Las Tablas - ‬8 min walk
  • ‪Mariscos Mazatlán - ‬7 min walk

About this property

City Express by Marriott Tijuana Insurgentes

Hotel with free breakfast, near World Trade Center Tijuana
City Express by Marriott Tijuana Insurgentes offers 127 air-conditioned accommodations, which are accessible via exterior corridors and feature irons/ironing boards. 32-inch LCD televisions come with cable channels. Bathrooms include showers.

This Tijuana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 127 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 10 km.
A complimentary full breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 10 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

City Express Insurgentes Hotel
City Express Insurgentes Hotel Tijuana
City Express Tijuana Insurgentes
City Express Tijuana Insurgentes Hotel
City Express Tijuana Insurgentes
City Express by Marriott Tijuana Insurgentes Hotel
City Express by Marriott Tijuana Insurgentes Tijuana
City Express by Marriott Tijuana Insurgentes Hotel Tijuana

City Express by Marriott Tijuana Insurgentes Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 373 out of 1005 reviews" "
Rating 8 - Good. 245 out of 1005 reviews" "
Rating 6 - Okay. 136 out of 1005 reviews" "
Rating 4 - Poor. 99 out of 1005 reviews" "
Rating 2 - Terrible. 152 out of 1005 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kristian

Traveled with family
Disliked: Staff & service
My car was stolen in this place
Stayed 1 night in Sep 2024

6/10 Okay

Reina

Stayed 1 night in Aug 2024

10/10 Excellent

Esmeralda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check inn the property was clean
Stayed 1 night in Sep 2024

4/10 Poor

Adrian

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good just did not like that there is not enough light in the room.
Stayed 1 night in Sep 2024

6/10 Okay

Luz

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Aide

Stayed 1 night in Sep 2024

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
i have never like the poor access to the property. been staying there for many years now and its still bother me that its only one access to it.
Stayed 1 night in Aug 2024

8/10 Good

Jesus Aaron, Las Vegas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Buen servicio
Stayed 1 night in Aug 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Stayed 1 night in Aug 2024

10/10 Excellent

Mildred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Chung Ki, CYPRESS

Business traveler
Liked: Cleanliness, staff & service, amenities
I had to change room due to internet issue. Then found electric outlet issue at new room.
Stayed 1 night in Aug 2024

4/10 Poor

CHRISTIAN

Disliked: Cleanliness, amenities
No hot water for showering.
Stayed 1 night in Aug 2024

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

JESUS

Stayed 1 night in Aug 2024

8/10 Good

Christina

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose T

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet property, 24hr security, clean room, very hot coffee in the breakfast area, ocer all very satisfying.
Stayed 1 night in Aug 2024

10/10 Excellent

Ramon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Hector

Had a great time staying there.. friendly staff clean rooms and environment was friendly..👍
Stayed 1 night in Jul 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel did not have water, no air conditioning and it was very hot. Zero customer service skills for the stuff there. Us, customers reported issues and they refuse to refund the money for us to get another place to stay
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
Disappointing first and last stay.
Check in was great, was able to allow my grandmother rest before her medical appointments. Requested extra pillows and towels as there’s 4 of us in total and the 2 towels are not enough. Returned from our appointments to no water in the building. The air conditioner did not cool the room at all it was humid and hot. I had to go downstairs for assistance as the room phone was not working either. I understood the other guests were complaining about not having water so I was patient. Once again I asked for the extra pillows and towels and help with the air conditioner. Receptionist said ok we’ll bring it upstairs to your room. I waited an hour for the water to turn on and still waited for the towels and pillows. Went back downstairs and again I was told they’d bring them to us. The room was extremely hot and uncomfortable my grandmother was exhausted so she said to just let her sleep and we’d leave earlier than planned. Very disappointed in the staffs false promises. As we were leaving our room housekeeping lady was very rude and said to us that if we’re checking out to leave the door open for her to clean. I said ok: I’ll open the door again for you and she said in a very rude tone, “I’ll open it myself”. We were so upset and offended by the staff we definitely will never stay here again. We normally stay at the Marriott chains; will definitely drive more than this convienent location.
Stayed 1 night in Jul 2024

10/10 Excellent

Arnaldo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024