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The Westin Tianjin

5.0 star property

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December 2024
January 2025

Photo gallery for The Westin Tianjin

Serves lunch and dinner
Serves lunch and dinner
Indoor pool
3 restaurants, breakfast served
Deluxe Room, 1 King Bed, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Housekeeping
  • Room service

Explore the area

Map
No.101 Nanjing Road, Heping District, Tianjin, Tianjin, 300040
  • Binjiang Avenue Shopping Street
    8 min walk
  • Laksa House
    2 min walk
  • Xiaobailou Station
    8 min walk
  • Tianjin (TSN-Binhai Intl.)
    15 min drive

Room options

View all photos for Club Room, 2 Double Beds, City View

Separate tub and shower, rainfall showerhead, designer toiletries

Club Room, 2 Double Beds, City View

  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (Westin)

Separate tub and shower, rainfall showerhead, designer toiletries

Club Room, 1 King Bed (Westin)

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Double Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Twin Room, 2 Double Beds, City View

  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Separate tub and shower, rainfall showerhead, designer toiletries

Deluxe Room, 1 King Bed, City View

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Westin, Room, 1 King Bed, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Westin, Room, 1 King Bed, City View

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Westin, Twin Room, 2 Double Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Westin, Twin Room, 2 Double Beds, City View

  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Westin, Room, 1 King Bed, City View

Separate tub and shower, rainfall showerhead, designer toiletries

Westin, Room, 1 King Bed, City View

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Tianjin

A stay at The Westin Tianjin places you in the heart of Tianjin, within a 5-minute drive of Tianjin University and Nankai University. .This luxury hotel is 2.6 mi (4.2 km) from Tianjin Guwu Market and 3.5 mi (5.7 km) from Tianjin Water Park.

What's nearby

  • Binjiang Shopping Mall - 15 min walk
  • Tianjin Kerry Centre - 3 min drive
  • Tianjin University - 4 min drive
  • Ancient Culture Street - 5 min drive
  • Tianjin Eye - 7 min drive

Getting around

  • Tianjin North Station - 8 min drive
  • Xiaobailou Station - 8 min walk
  • Tianjin Binhai International Airport (TSN) - 15 min drive

Restaurants

  • ‪Laksa House - ‬2 min walk
  • ‪小宝栗子 - ‬1 min walk
  • ‪登瀛楼 - ‬2 min walk
  • ‪The Eyre Café - ‬1 min walk
  • ‪馆儿 - ‬2 min walk

About this property

The Westin Tianjin

Luxury Tianjin hotel in Heping with 3 restaurants
The Westin Tianjin offers 275 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 275 guestrooms featuring refrigerators and LCD televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets, and all rooms are furnished with sofa beds. Wired and wireless internet access is complimentary, while iPod docking stations and cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Zen5es, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, a computer station, and express check-in. Planning an event in Tianjin? This hotel has 7104 square feet (660 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
Zen5es - This restaurant serves lunch and dinner.
Seasonal Tastes - This restaurant serves breakfast, lunch, and dinner. Open daily.
Exchange - This lobby lounge serves lunch and dinner. Open select days.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 198 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Exchange
  • Seasonal Tastes
  • Zen5es

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center (7,104 square feet of space)
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • No elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 230.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately CNY 198 per person
  • Airport shuttle fee: CNY 560 per vehicle (one-way)
  • Rollaway bed fee: CNY 230.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Tianjin Westin
Westin Hotel Tianjin
Westin Tianjin
Westin Tianjin Hotel
The Westin Tianjin Hotel
The Westin Tianjin Hotel Tianjin
The Westin Tianjin Tianjin
The Westin Tianjin Hotel Tianjin

The Westin Tianjin Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 75 out of 168 reviews" "
Rating 8 - Good. 64 out of 168 reviews" "
Rating 6 - Okay. 15 out of 168 reviews" "
Rating 4 - Poor. 3 out of 168 reviews" "
Rating 2 - Terrible. 11 out of 168 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

xiuyun

Stayed 3 nights in Sep 2024

6/10 Okay

Yew Kheat

Business traveler
Liked: Cleanliness, property conditions & facilities
Decent hotel with several downsides
Reasonably sized and comfortable room with several downsides. First was the smell of smoke whereby I requested a non-smoking room. The in room dining menu stated it was available up to 10pm but when I called at 9.45pm, I was told it was no longer available. Lastly, my colleague who book into the same room category received fruit basket and dumpling whereas I did not have any welcome items. Rather disappointed with a hotel branding that is under Westin.
Stayed 1 night in Jun 2024

8/10 Good

Lingli

10/10 Excellent

Hugh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
We loved our stay and the location was great. The kids loved the pool. We upgraded to the Club Room and it was well worth it.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Getaway
The location and the staff are absolutely amazing
Stayed 2 nights in Jun 2019

8/10 Good

Yong

Business traveler
Liked: Cleanliness, amenities
Excellent location but the staffs attendance levels to be further improved, looks like insufficient staffs to attend guests' needs. My experience is call to from room to operator, there is even no one pick up. Concierge is always no staffs there at least when I was there 2 times. Besides this, generally I am quite happy with the service from staffs...
Stayed 2 nights in Jun 2019

2/10 Terrible

Hans

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost nothing is working properly in the room. The food of breakfast is terrible. Air conditioner is noise all night and doesn’t work at all.
Stayed 1 night in Apr 2019

2/10 Terrible

Hugh, Los Angeles, CA

Disliked: Cleanliness, property conditions & facilities, room comfort
VERY DISAPPOINTING! We stayed at this hotel two separate times in a one-week period (different room each stay). The overall impression is the management doesn't have a clue how to maintain the cleanliness of the rooms - certainly not sufficient to be "entitled to" the "Property Class" appearing on expedia for this Hotel. There were numerous places on the ceiling that indicated water damage (paint was blistering up), and the Shower/bath area had a "mature growth" of mold - not what I would expect from the Westin chain....... I will not be staying at this hotel again.
Stayed 1 night in Oct 2018

10/10 Excellent

Sang Keun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior Service! Nice Location! Very Good Gym!
Good Location. Very much appreciated service from the Front Clerk. Gym is superior. It would be better if I can have more Western Dishes in the breakfast
Stayed 1 night in Oct 2018

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st time staying at a Westin strongly recommend.
Visited Tianjin for our Grandsons wedding & thoroughly enjoyed the experience..... The Head Waiter Jason was amazing, he was helpful, pleasant & efficient.... all the staff followed his lead & made our stay so enjoyable.
Stayed 5 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Catherine S Y

Liked: Cleanliness, staff & service, room comfort
Nice cosy hotel but it's a bit old and dated
Service was excellent but overall experience was not up to expectations. Room is a bit old and most importantly the room service is a mess. They don't even have one glass of white wine to serve. Steak was served without providing mustard and proper cutleries.
Stayed 1 night in May 2018

8/10 Good

Sally, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to city center
Wonderful service. Westin is a little outdated compared to the other hotels around the world. However, very comfortable and friendly staff.
Stayed 2 nights in Apr 2018

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were incredibly soft. Breakfast buffet was huge, multi-national, and delicious! Pool was beautiful and the exercise room was spacious and well equipped. The shower didn't drain and water wound up all over the bathroom floor. Staff were very responsive and came right up to clear the drain and bring all new towels.
Stayed 1 night in Feb 2018

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
I arrived at about 2:45 pm at the hotel to check in. Was told that the room was not ready and to return in an hour to collect the card key. I returned two hours later and the room was still not ready. It took another 20 minutes of waiting for the card keys to be issued to me. The toilet in the lobby was not kept clean. The floor area around the urinals were always wet. The lobby restaurant's service was almost non-existent. The waiters were not attentive and there was inadequate staff. The placement of the bowls and eating utensils were bad - not placed anywhere near the food. The wifi connection speed was extremely slow.
Stayed 2 nights in Dec 2017

10/10 Excellent

Ken, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Very nice hotel, at a good price. The rooms have a great view with full length windows. The staff were helpful with limited English. Fairly convenient location in the business centre, 5 minutes walk from the riverside or shopping areas.
Stayed 1 night in Dec 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
I have stayed at the Tianjin Westin a number of times during business travels. The front desk service is always excellent and the rooms clean and comfortable. The gym is excellent and bring your bathing suit... the indoor pool is beautiful and the water is kept in the high 80s (PH levels and water temp are updated daily and posted on the wall). There are a few interesting restaurants and a Starbucks close by as well. Great location.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aged five star hotel
This is our third time staying here and the hotel is getting an aged feel. But the price is reflecting its condition and we are ok with it.
Stayed 1 night in Aug 2017

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great！
Nice hotel, great location!
Stayed 2 nights in Aug 2017

10/10 Excellent

Leibo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at the center of the city
This hotel locates at the center of Tianjin, next to great sites for shopping, sight seeing and good food. Public transportation also is convenient. Room is clean and comfortable. Highly recommended.
Stayed 2 nights in Jul 2017

6/10 Okay

Alice, USA

Liked: Room comfort
Disliked: Cleanliness
Is this a Westin Hotel?
We have stayed at Westin Hotels in other cities in China with good experience, but this time obviously we made a mistake at selecting the right hotel in Tianjing. Arriving at 1:30pm and the room was not ready, the front desk girl told us it will be ready in 50 minutes. After 50 minutes, the room was still not ready. I had to check with them twice till finally they had a room for us. The condition and cleaness of the room was bad for a Westin hotel, I found hairs on the bath room floor and the toilet paper wasn't replaced. I called to ask for some toilet paper, a guy came without hotel uniform, knocked the door loudly and inpatiently with yelling some Chinese words. The taxi drivers around the hotel were terrible, my husband caught a taxi less than one mile away from the hotel and asking the driver to take him back to the hotel, the driver told him he didn't know where the hotel is. We checked out early next morning for our flight to Tokyo, only one girl working at the front desk, no bell man. We asked her if she can Call a taxi for us and she replied we have to do it by our own. It was 5:20 in the morning, we caught a taxi passing the street in front of the hotel, I knew the taxi charge from this hotel to the airport should be aroud 50 RMB, however the taxidriver charged us 94 .
Stayed 1 night in Jun 2017

2/10 Terrible

SAI

Disliked: Cleanliness, staff & service, property conditions & facilities
That's awful!!!
It's the worst experience I've ever had of staying at a so-called five stars hotel. I didn't even think it's a real Westin at the very beginning. I couldn't tell the guy standing at front door is from security or concierge. He's laid back, no service, not presentable and not in a professional way of talking to customers at all. Seemed he had never been trained up. During check-in, my shoes were unbelievably firmly stuck to the floor by very sticky purée or something spilled on the ground and no one noticed it till I voiced out. The most interesting part is 2 receptionists still standing behind the front desk even they heard my loud complaint that something disgusting on the floor bothering me SEVERAL times and I finally invited one of them to come out to look at it. Extremely hard for taxi driver to find and drop you off at the front door , very mess outside. It's a bad idea to choose this one to stay.