When you stay at Castletown Hotel in Thurso, you'll be in the historical district, within a 10-minute walk of The Green and Castlehill Heritage Center. .This eco-certified hotel is 0.7 mi (1.1 km) from Dunnet Bay Beach and 3.4 mi (5.5 km) from Dunnet Bay Distillery.
What's nearby
Dunnet Bay Beach - 14 min walk - 0.8 miles
Dunnet Bay Distillery - 5 min drive - 3.5 miles
Scrabster Ferry Terminal - 10 min drive - 7.2 miles
Dunnet Head Lighthouse - 12 min drive - 8.1 miles
Castle of Mey - 15 min drive - 8.7 miles
Getting around
Thurso Station - 9 min drive
Inverness (INV) - 153 min drive
Restaurants
The Commercial - 7 min drive
Top Joes - 7 min drive
Y not bar + grill - 7 min drive
Station Hotel Thurso - 7 min drive
Robins - 7 min drive
About this property
Castletown Hotel
Eco-certified hotel with a restaurant and a bar
Castletown Hotel offers 28 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Thurso hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 28 individually decorated guestrooms. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and an arcade/game room. This hotel also features wedding services, tour/ticket assistance, and a reception hall.
Satisfy your appetite for dinner at the hotel's restaurant, Main Restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Main Restaurant - This family restaurant serves breakfast and dinner.
Bar Lounge - This bar specializes in local and international cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options
Food and drink
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Bar Lounge
Main Restaurant
Things to do
Arcade/game room
Library
Family friendly
Arcade/game room
Laundry facilities
Snack bar/deli
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Raised toilet seat
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
2 buildings
2 floors
Reception hall
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Blackout drapes
Down comforter
Egyptian cotton sheets
Bathroom
Hair dryer
Private bathroom
Towels provided
Entertainment
TV
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Desk
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Renovations and closures
The property is closed between December 24 and December 27.
The property is closed: New Year's Eve and New Year's Day.
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night
Property payment types
Important information
Optional extras
Pet fee: GBP 10.00 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
National rating
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Property is also known as
Castletown Hotel
Castletown Hotel Thurso
Castletown Thurso
Hotel Castletown
Castletown Hotel Hotel
Castletown Hotel Thurso
Castletown Hotel Hotel Thurso
Castletown Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Just back from 5 night stay in Castletown Hotel which was comfortable with friendly efficient staff.
Meals were nutritious & delicious!
Only complaint would be over the weekend when breakfast not up to their usual standard …no bowls, fresh fruit not replenished & no orange juice. A poor show as weekday breakfasts were excellent!
Very convenient one night stay on our road trip of North Scotland and Orkney. Very pleasant welcome and stay. Food is excellent!
Sue
Stayed 1 night in Jul 2024
8/10 Good
Natalie
Traveled with group
Jul 24, 2024
Liked: Cleanliness, staff & service, amenities
Property is in a great location, close to everything. Hotel is dated and super hot. But overall it met our needs and we had a good dinner at the restaurant on site.
Rooms very dated, hot water only trickles in peak demand practically no pressure this is after you had a work out turning incredibly stiff hot and cold tap knobs.
Locks on windows don’t work and are in a very poor condition.
Had to sleep on top of the duvet over night because the spring mattress was so incredibly worn that we could feel every spring digging into our ribs.
Ps. Be aware that their double rooms are only two single beds pushed together.
Will not be coming back here again.
Absolute rip off for the condition of the room.
Stayed here for a 3 nights Friday night check out Monday, whatever you do DONT GET room 18. Upgraded to have a bit of a treat after driving for 12 hours, outside the room is smoking corner so as it’s warm we had the window open and unfortunately had smokers outside. They set the fire alarm off Friday night at 4 am, and were falling against the window Saturday around 2 am. Food is good £60 - £100 however the chef must have changed throughout as the food was fantastic Friday and Saturdays and then Sunday we thought we would have steak and for £25 quid each it was awful, cooked as asked but was quantity of meat of quality. Same with staffing there was a fantastic ginger girl who honestly could run the place. Knew every alternative drink and have great service nothing was to much and made up for the poor start. But when she was off, being served a steak and having no cutlery when we asked took 10 minutes and the same girl asked what our drink order was. Food had gone Cold and in the end we just wanted out
Bedroom was serviced everyday which was great, but for the price the pillows were lumpy and the mattress was solid. A real shame because we have stayed in the other hotels in the group and this just doesn’t meet the standards.
Superior room is not superior at all a slightly nicer chair is about it.
A fantastic place to stay, staff were so friendly and helpful. The room was superb and spacious. The food choice and quality was exceptional. Very reasonably price for food and drinks. Would have no hesitation in recommending it and will stay there again, hopefully soon.
james
Stayed 1 night in Jun 2024
6/10 Okay
Adam
Traveled with partner
Jun 2, 2024
Liked: Staff & service, amenities
Small room in an economy hotel.
Adam
Stayed 2 nights in May 2024
8/10 Good
Anna
Traveled with family
May 26, 2024
Liked: Staff & service
Fantastic staff 5*, fabulous breakfast
tv not working - no channels no connection
Small room, sofa not comfortable.
Good few cobwebs in the room and in the bathroom. No hangers in the bathrooom - no place to hang clothes or towels !