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City Hotel Leiden

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Hotel Leiden

Exterior
TV
Bar (on property)
Interior
Property grounds

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking included
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

Map
Lange Mare 43, Leiden, 2312 GP
  • Museum Boerhaave
    2 min walk
  • Teds All day Brunch (Leiden)
    1 min walk
  • Leiden Central Station
    11 min walk
  • Amsterdam (AMS-Schiphol)
    34 min drive

Room options

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About the neighborhood

Leiden

With a stay at City Hotel Leiden, you'll be centrally located in Leiden, steps from Museum Boerhaave and within a 5-minute walk of Stedelijk Museum de Lakenhal. .This hotel is 0.9 mi (1.5 km) from Naturalis Biodiversity Center and 0.9 mi (1.5 km) from Burcht.

What's nearby

  • Museum Boerhaave - 2 min walk
  • Leiden University - 13 min walk
  • Naturalis Biodiversity Center - 16 min walk
  • Corpus - 4 min drive
  • Duinrell - 14 min drive

Getting around

  • Leiden Central Station - 11 min walk
  • Rotterdam (RTM-Rotterdam The Hague) - 41 min drive

Restaurants

  • ‪The Grenare - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪C.V. Eeterij en Proeflokaal Het Stadsbrouwhuis - ‬3 min walk
  • ‪Bagels & Beans - ‬3 min walk
  • ‪Scarlatti Restaurant - ‬3 min walk

About this property

City Hotel Leiden

Hotel with free parking, steps from Museum Boerhaave
City Hotel Leiden offers 39 accommodations with safes and coffee/tea makers. Cable television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Leiden hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 39 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Buffet breakfasts are served on weekdays from 7:30 AM to 10 AM and on weekends from 8 AM to 11 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10 AM and on weekends between 8 AM and 11 AM.
City Hotel Leiden has a restaurant on site.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 2 miles (EUR 21 per day)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.00 per person
  • Nearby parking fee: EUR 21 per day (9843 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Best Western City Hotel Leiden
Best Western City Leiden
City Hotel Leiden Hotel
City Hotel Leiden Leiden
City Hotel Leiden Hotel Leiden
Best Western City Hotel Leiden

City Hotel Leiden Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 54 out of 339 reviews" "
Rating 8 - Good. 150 out of 339 reviews" "
Rating 6 - Okay. 97 out of 339 reviews" "
Rating 4 - Poor. 29 out of 339 reviews" "
Rating 2 - Terrible. 9 out of 339 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was a little dingy but the location in Leiden was great. It is supposed to be closing at the first of May.
Stayed 5 nights in Apr 2023

6/10 Okay

Lisa

Traveled with group
Liked: Cleanliness, staff & service
Proper hotel maar kamer was heel erg koud. Geen verwarming en warme lucht airco werkte niet. Graag extra lakens voorzien voor koude winterdagen.
Stayed 1 night in Dec 2022

10/10 Excellent

Stuart

Business traveler
Liked: Amenities, property conditions & facilities
The rooms were lovely and well-maintained. Excellent cleaning and hotel staff. From the night porter who let me in when I arrived late without calling in advance, the front desk staff who were always and offering coffee to the cleaning people who did a magnificent job cleaning the room every day perfectly it was lovely.
Stayed 2 nights in Oct 2022

8/10 Good

Shelley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a nice walkable area of the city, close to the shops and market. What I didn't like about the hotel was the breakfast available in the restaurant, it was too expensive for what it offers. Next time I'll eat out.
Stayed 2 nights in Sep 2022

2/10 Terrible

Dale

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This place is a dump!
Stayed 3 nights in Sep 2022

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need from a hotel
Very well located hotel in the centre of Leiden. Hotel was quiet despite the central location. Staff were friendly and helpful. Room was a good size, clean and comfortable. It felt a little dated but that doesn't really matter unless you plan to spend a lot of time in the hotel. If you're looking for a convenient, well placed hotel for your trip to Leiden, I would definitely recommend the Best Western City Hotel.
Stayed 2 nights in Aug 2022

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Great people, good hotel
The staff here were very helpful, from ensuring I was checked into a room when I arrived early, to taking care of a package I wanted to leave for a friend who I couldn't quite arrange to catch up with. The hotel is quite old, though, so the condition was not so great, but the bed was comfortable and the stay was nice enough. The location is excellent, between the train station and city centre.
Stayed 2 nights in May 2022

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Stayed 2 nights in May 2022

4/10 Poor

Neil

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Expected more from a Best Western.More like Bad and Ugly ,with no Good
Stayed 1 night in Apr 2022

8/10 Good

Colleen

Traveled with family
Liked: Cleanliness, staff & service
The staff was so accommodating, pleasant and we appreciated the extra service they provided us. Our train was delayed and we had to arrive past 11pm. The hotel front desk person waited for us to arrive and sign us in. The hotel was clean and functional and convenient. We would stay there again if ever in Leiden.
Stayed 1 night in Apr 2022

8/10 Good

Craig

Traveled with group
Liked: Cleanliness, staff & service, room comfort
OK hotel in Leiden but nothing special
Our stay was very nice. The hotel is basic, no frills. Clean, and staff were friendly and helpful. Sadly, the chain was very inflexible with regards to refunds during Covid.
Stayed 3 nights in Nov 2021

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!!
Stayed 3 nights in Oct 2021

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, close to centre. Friendly and helpful staff.
Stayed 5 nights in Sep 2021

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Very good location, quiet, friendly staff. The room is not very large but is comfortable enough.
Stayed 4 nights in Aug 2021

6/10 Okay

I.

Traveled with family
Liked: Cleanliness, staff & service
Basic but clean
A very basic though clean and effective city hotel. Friendly and helpful staff. Parking is an issue though.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was ok nut de tv doesn’t work, the bathroom, the bath didn’t. The breakfast was good.
Stayed 2 nights in Jan 2020

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Had to change my room because my bed was uncomfortable but it was no problem and staff were very accommodating next room bed was perfect . Breakfast was really good and the staff overall were fabulous . This was my second visit to this hotel and I shall be back to stay the location couldn’t be any better .
Stayed 3 nights in Nov 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

4/10 Poor

Katherine

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located. Courtesy of the staff. Very good breakfast
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The location is excellent and staff friendly and helpful. Amenities have a lot to be desired. We were there for a wedding so had several rooms booked. None of the air conditioners worked - there weren’t even remotes to use them so obviously the hotel knew there was a problem but had not fixed it. The towels were super thin but bedding was fine.
Stayed 2 nights in Aug 2019

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
I stayed at the Best Western for two weeks and was very satisfied with the location, comfort and service at this hotel. In particular, the room and bathroom were both spacious, and the breakfast on offer each day was good.
Stayed 13 nights in Jul 2019

10/10 Excellent

Patrizia, 🇨🇦

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Street parking available but cheaper to park in public lot and convenient to access with shuttle. WiFi did not work well in room 306 which seemed to be unusual according to reception. Comfortable bed. Yay
Stayed 1 night in Jul 2019

4/10 Poor

Yona, Seoul

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nice location and kind staffs! But it reminds me of the motels in the 80’s located on the exit of the highways.
Stayed 3 nights in Jul 2019